4.0
Very Good 617 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Pet-friendly
  •  Restaurant
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Overview

Location

Hotel Hayden is in the heart of New York, walking distance from Fashion Institute of Technology and Madison Square Garden. This 4-star hotel is close to Macy’s and Empire State Building.

Rooms

Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and bathrobes. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

Wellness & Premium Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from the Mykonos Blue Rooftop Bar. Additional features include complimentary wireless Internet access and complimentary daily bottled water.

Food & Drink

Enjoy a satisfying meal at the Mykonos Blue Restaurant, which serves guests breakfast, lunch, and dinner. Quench your thirst with your favorite drink at the Mykonos Blue Rooftop Bar.

Business & Travel Amenities

Featured amenities include a 24-hour business center and dry cleaning/laundry services. Valet parking is available off-site for a fee.

How to Get There

Hotel Hayden
127 West 28th Street
New York, NY 10001 United States

Reviews

Summer in the City
clydet858

Had a pleasant stay at a clean Pet friendly and reasonably priced hotel in a convenient area of Manhattan.Many places claiming to be pet friendly charge exorbitant extra fees. I thought the Hayden was reasonable. Staff was great and helpful. Will return

Not a Boutique Hotel
rpasio387061

We booked this hotel as we wanted to be near Madison Square for a concert we were attending. The street is convenient as far as MSG and train to South Ferry and Uptown.

Other than these, it is simply like any regular hotel around the area. We were right in the middle of the flower and plant district so that was great.

•our bathroom had a cracked sink and leaked
•the wall in the bathroom looked like it was in the middle of a patchwork
•we found the lobby staff friendly enough, but not overly helpful (even judgemental when we asked what the craft beer scene was like). In our experience, if you don’t know how to answer something, you would ask someone and then relay that information. At least you tried. That’s what differentiates good customer service to great customer experience. As hotel staff, you should be the ambassador of the city and surrounding area.
•the street was very busy, dirty and congested most of the day.

Beautiful trip in NY
simonadelprincipe

We had a great experience in this hotel. Everything was almost perfect, position great , staff was very kind and available! We could use also the meeting center which was great! Room was nice and clean