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Very Good 7173 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The rooftop scene: tapas and tequila at Arriba, late night DJs and knockout skyline views
  • Lively weekend brunches with a good mix of guests and locals
  • Bento box–style room service available from 7 a.m. to 1 a.m.
  • READ MORE: Where to eat, play and shop in NY

What To Know

  • Queen Rooms are small, but the minimalist design makes them feel more spacious
  • The rooftop pool is closed for the season
  • Bowery Lane Bicycles for guests’ use


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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One-stop party pad for design lovers, foodies and scene seekers on Manhattan’s West Side

The Look

In Manhattan’s gallery-lined Chelsea neighborhood, Hotel Americano — the first U.S. outpost of the Mexico-based Grupo Habita — feels like a work of art in its own right. Located on a gritty stretch of West 27th Street, the 56-room hotel stands out against its brick-clad neighbors with a steel mesh façade designed by starchitect Enrique Norten. In the lobby, concrete floors, a black leather sofa and cork footstools set a minimalist tone, while blond wood walls, a low, boxy sideboard and considered pops of color reveal the hotel’s true personality: urban ryokan.

Bed and Bath

Guestrooms have the sleek, streamlined look of a hip Japanese abode, with wooden platform beds, white walls, black vinyl beanbag chairs and pea-green felt stools — all arranged with precise symmetry. Uptown Queens and Downtown Kings are on the small side, but all have flat-screen TVs, minibars and iPads preloaded with your coolest friend’s music. Small but perfectly laid-out bathrooms score points for the rainfall showers and lovely Le Labo bath products, but could do with more surface space for toiletries.


Off the lobby, the Americano restaurant is a high-design setting for chef Andres Grundy’s delicious French fare with a Latin twist. Nab a seat on the patio in the summer months, or book ahead to join the local crowd for a boozy brunch on weekends. But Hotel Americano is all about the rooftop and its winter party den, Arriba. Start with dinner in the lofty dining room, where sheepskin throws add a cozy contrast to the gray-on-gray color scheme, and floor-to-soaring-ceiling windows frame views across lower and midtown Manhattan. The kitchen stops serving its menu (merluza en salsa verde, croquetas de bacalalo and more) at 11 p.m., but the sceney bar and DJ nights keep going until 1 a.m.

In the Area

A destination for art lovers, Hotel Americano is smack dab in the heart of Chelsea’s gallery district, with Paul Kasmin, Ceres, Gagosian and Pace galleries all within two blocks. Or see a different sort of installation art with a wander along the High Line, a park built on old elevated railway tracks and one of the city’s most popular new attractions. You can jump on at 26th Street, just a block from the hotel. In the Meatpacking District, take your plastic for a walk down Washington Street to Diane von Furstenberg’s flagship and along 14th Street’s designer stores. Then recharge with dinner and a dose of people watching at the Standard Grill. For a memorable, only-in-NYC experience, book tickets in advance for Sleep No More at the McKittrick Hotel. A surreal performance of Macbeth that moves through elaborately dressed rooms and up and down floors of an abandoned “hotel,” it’s best not to ask too many questions — don your Venetian mask and follow the actors’ lead.

How to Get There

Hotel Americano
518 W 27th St
New York, NY 10001 United States


Great location and staff, but the rest...

Let’s start with the positives:

+ The location next to the Highline, near galleries and the Hudson Yards is extremely convenient
+ The staff is super friendly and helpful
- The rooms are poorly lit and not well sound proofed – you can hear a lot of street noise and your hotel neighbors (bring earplugs and eye shades)
- The low platform beds are waaay too soft and it’s awkward getting in and out of them – they are like having a mattress on the floor (in the middle of the first night, I started thinking of the bed as ‘the rotisserie of pain’ due to all of the tossing and turning and inability to get comfortable)
- - The undisclosed $25 daily ‘facility fee’ that was charged in spite of the fact that the rooftop restaurant and public areas were closed (the ‘restaurant’ was relocated to the basement next to the boiler room). This fee should have at least been mentioned in the confirmation email.

In sum, this hotel is just ‘ok’ and quite pricey for what it is ($400-450/night with all of the taxes and fees). I’d suggest going elsewhere – the Citizen M Midtown or the Yotel.

not a luxury hotel

this is not a luxury hotel as it is advertised. Not even 3 star. It is 2 and half star. Under construction - as you enter there was the smell of solvent. I should of turned around then. But I went for the adventure of the americano - No lobby - dust. No restaurant. No place for coffee before 7am. No deli or place for amenities next door or on the street nearby. I didnt see a bar as advertised. So forget it - it isnt there. You are in the NYC trip off experience. There is a "facility" charge even if you dont use for wifi and luggage storage. Even tho the wifi is one of those sign in things where you swear to the allegiance of some corporate swank. You cant get a beverage in the hotel except during the breakfast time. So if you get up a 630 you are out of luck. There is no coffee in room. Or nite cap etc...The rooms are like closets. The bed is a mattress on the floor on small platform maybe 4-6 inch off ground- - so getting in and out of bed is a mobility issue- more like stop drop and roll - but i do yoga so i got my downward dog in- . And i mean it is a mattress on the floor - there is no box spring - so there is a bit of the roughing it - dorm life- No place to put your luggage - a squeeze - no hooks to put hand towels in bathroom so on the floor?. the water from my quick 2 min shower flowed into the room. the desk or i mean "shelf" for phone and bottle water - is barely room for a mac book pro so leave it at home - they are going more for the airlines tray size -so if you are in "big" business this isnt for you. so small there are no drawers for clothes -shelf in closet? that's cool but there isnt room or place to put the suitcase( and i brought a carry on) - the bathroom - lets say shower stall - the sink is so small ( how small - SMALL -) someone with large hands could only put 1 hand in the sink at a time_ there is no rack for a wash cloth or towel to hang nor door to hang on - poor design - one of those designs that the shower glass can see into the room- if you like to groom yourself and make yourself presentable such as makeup or shave or a little fluffing case or toiletries there is a small shelf about the size of a water glass with low lite and even though im tall the towels are high above the toilet - and it was a reach for me- so if you are average size they have a step stool to reach the towels. I kept thinking this place is like the puffy shirt in seinfeld kinda thing minus the laughs and i am a new yorker - also to be cute or designy they dont have a do not disturb sign but rather a black and white signage which god help me at midnite i couldnt recall if white was make up the room or do not disturb - wtf? it is advertised as a family hotel - and well i guess it is for i could hear the family next door fully all night. of course the next morning i complained and it was one of those scenarios where you arent believed and it is my problem - such as being told - well when I go to a hotel i just go to sleep - I pity the staff for having to work there- - there is one small uncomfortable metal chair - but if you have to do an email - etc.. i would work w a phone or ipad or telepathy - the robe was a turn off for it was made out of blue jean- the towels were good. But I have to give credit where credit is due and - I didnt see vermin didnt see puke and didnt see something sticky in a corner. So it could have been worse. And for that I am grateful.

A lot worse than what I expected

I felt compelled to write this review because I really did not enjoy my stay.

First off, the room was dirty, small, and not welcoming. The concrete floors looked dirty and the lights were VERY dim. The main light was not working and would just flicker whenever I tried to turn it on. The bathroom was dirty and the toilet was super high (why?) where your feet basically can't touch the floor when sitting on it. The concrete floors are cold and do not look clean. You'd think they offer you some slippers but after asking the front desk they said they "eliminated" all slippers recently (wtf?) and didn't have any. I basically had to wear shoes the entire time which was not comfortable.

The shower took around 7-10 minutes for hot water to come out. The sink was also SUPER small and in an awkward position so whenever you're brushing your teeth or washing your face water would get everywhere on the floor. Bed was fine and comfortable.

There was also no ironing board - you have to request it from the front desk. No roomcards for entry, they are actual super heavy keys that you need to lug everywhere. Save for one person, the staff was in general not that friendly and one looked like she just woke up from a nap when I asked for assistance.

Lastly, everything is under construction so no access to main lobby restaurant or rooftop.

The only good thing about this hotel is the location but you can probably get a higher quality and cheaper room somewhere else.