3.5
Average 10929 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Some rooms look out directly on the Chrysler Building
  • Late check-out is an option, just ask
  • Within walking distance of the New York Public Library and Bryant Park
  • Free WiFi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
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Overview

Location

A stay at Grand Hyatt New York places you in the heart of New York, steps from Chrysler Building and Grand Central Terminal. This 4-star hotel is close to Empire State Building and Rockefeller Center.

Rooms

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Your room comes with a pillowtop bed. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features shopping on site and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.

How to Get There

Grand Hyatt New York
109 East 42nd Street
New York, NY 10017 United States

Reviews

3.5 Average 10929 Reviews
NOT grand!
Reviewed 3 hours ago

I have stayed at many Hyatt hotels and have loved them all. Not this one. First off, since it was a Hyatt grand, I expected it to be better than the one I stayed at close to time square. It was so much worse.

I booked my room direct using my Hyatt number. I will send a text when my room was ready and when I went to check in I was stuck in the back corner room off the elevator that was extremely small . First, the lights look like they were updated however they never worked. I had to sleep with my bathroom light on every night and shut the door because I could not figure out how to shut it off. The bathroom was dirty and the sink was unbelievably small making it nearly impossible to get ready. Even the toilet had one of those cheap rounded handles to flush like you would see in a bathroom at a gas station.

The main room was set up very odd. There is a small sofa with a table in front of it and I had a fridge just thrown in the corner of the room. The dresser with the TV was off to the side and mine and barely turned meaning you could barely see the TV if watching it from bed.

There was zero light in my room and my view was more hotel rooms across the way. It was sunny and beautiful outside in my room felt like a dungeon.

Do not waste the money, this room is not impressive. Even the cleaning done on it was horrible. My bathtub was dirty and there is a hair tie on the one side of the bed on the floor .,

NY wedding weekend
Reviewed 7 hours ago

Showers were terrible. Beds ok. Service was fine but hotel is worn.
Staff was pleasant and helpful but engineering could not fix our sink so we had to change rooms. Second room also had poor water pressure.

3 night stay
Reviewed 10 hours ago

Air conditioning didn’t cool room, tub was clogged and appliances were cheap ( was except the light and air con control, was advanced) bathroom stank on arrival and wasn’t clean which made room stink, but a great location and great add one for guests with free things and deals. Very beautiful lobby and art!

Decent but not Grand
Reviewed 1 day ago

Although this hotel is perfectly fine, it’s not your typical Grand Hyatt. It’s clearly in need of some updates and renovation but it’s in a great location and was perfectly clean and pleasant. The staff were typical New Yorkers — short and somewhat unpleasant but would be helpful when necessary. Nothing to write home about but certainly better than average for NYC.

Could have been better
Reviewed 1 day ago

The lobby is a nice area, lit up and cool. Although, my room was small, dated and didn’t give me a clean feeling. I had 3 pillows on my bed and seemed to be missing the 4th. There was a hair on my pillow before I ever laid down. I could not find the button to lower the blinds and had no choice but to leave them open until at night when I stumbled upon it. The touch lighting and buttons were a pain with no way to isolate one light. I found hair on the toilet bowl and drips on the floor near the toilet that I told myself must have been a cleaner, not the less attractive alternative. I was not impressed to find out most guests were offered a credit towards the bar and hotel market. I spent $30 on a just-ok burger at the hotel restaurant. My seat had crumbs and my water glass had food stuck on it. I had hoped for better.