4.0
Very Good 4742 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant function hall conference hall Suite dining table desk

Overview

Location

A stay at Element New York Times Square West places you in the heart of Manhattan, minutes from Times Square and close to Broadway. This aparthotel is close to Macy’s and Empire State Building.

Rooms

Make yourself at home in one of the 411 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite from a snack bar/deli serving guests of Element New York Times Square West. Mingle with other guests at a complimentary reception, held on select days.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

How to Get There

Element New York Times Square West
311 West 39th Street
New York, NY 10018 United States

Reviews

4.0 Very Good 4742 Reviews
Decent hotel but the elevators.....
Reviewed 6 hours ago

A loyal SPG member, I stay here only when the rates at my usual hotels in NYC are booked or much too expensive. It's been a while since I've stayed here. The location is centrally located - close to Penn Station and just off Times Square. The staff is friendly and attentive. The room is on the small side but well appointed, although the TV did not work well. Complimentary breakfast which had just enough options to be acceptable. No bar or room service. My main complaint is the elevation situation. There are three elevators for a 40? story hotel. That is simply not enough, especially for peak times when people are going to and from breakfast, for example. I waited at least ten minutes to get downstairs. Not sure how they can rectify this situation given the building size, but consider yourself warned: leave plenty of time to catch a lift, or stay on a lower floor so you can take the stairs.

chic hotel
Reviewed 19 hours ago

the hotel was conveniently located to my meeting location and public transportation. Although I didn't utilize it, the little kitchenette was convenient. The bed was comfortable and big. I needed a solid wifi connection and it was easy to sign on. I will stay here again!

A pleasant surprise
Reviewed 1 day ago

To say I was disappointed when our cab dropped us off is an understatement. However our room was very clean, the bathroom great, and the mini kitchen a big surprise. The full sized fridge/freezer was very welcome to chill our gin and tonic.
The breakfast was brilliant, cooked, fruit, yogurt, cereals, bread, bagels, pastries, waffles, pancakes the choice was amazing. It was busy but I loved the buzz and atmosphere at breakfast, strangers sharing tables and talking to each other, unheard of! A friend in NYC at same time was in a more upscale hotel and was paying $9 for a single cup of coffee.

The one negative, and it is a small one was the view from our window, we were on the 5th floor and we looked out onto a building site, however we kept the blind down and it wasn’t a problem. The positive meant we used the stairs and didn’t have to wait for the lift.

Central location, great room, terrible lifts
Reviewed 2 days ago

Hotel is in great, central location. The room is really great with a little kitchenette and big bed.
I booked a king room with a city view. We'll worth the extra, was on floor 38 with an amazing view.
Breakfast is good, however try get there early as space is very limited and queues are likely past 8am.
Only negative is the elevators. They seriously need to sort these out. Along with malfunctioning regularly, they are outrageously slow, not enough of them, and often ignore your button press. Everybody here is complaining about the effort it takes to get down from your room, it must be addressed.

So Much better than it looks
Reviewed 2 days ago

We booked from New Zealand and when we arrived we wondered what we had done! However, great staff at check in and a small but clean, big windowed room with frig, hot plates, cutlery etc and great shower ... had us smiling. Breakfast is classed as 'Continental" but is in fact buffet - with great choices, fruit, egg, cereal and continually topped up and the area continually kept clean. Is Busy at breakfast time and crowded but somehow it works. This is not 5 star, but for us to have a week in NY - kick started by a good breakfast and access to all day fresh coffee ... and not overly expensive - we thought we'd done well.