DoubleTree by Hilton New York City – Chelsea
- Free WiFi
- Parking On Site
With a stay at DoubleTree by Hilton New York City – Chelsea, you’ll be centrally located in Manhattan, minutes from Madison Square Garden and Macy’s. This 4-star hotel is close to Empire State Building and Times Square.
Make yourself at home in one of the 236 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
How to Get There
Staff friendly and helpful, great location, clean rooms in a perfect location- especially when seeing events at Madison Square Garden. Stay here every time we go to NYC and definitely recommend to others!
I am a loyal Hilton Honors Member, but I will not be choosing the Chelsea again...just a few of the issues I had on my last stay...
Room: I was not provided the room I checked into and I was not offered an upgrade even after asking for it although a team-member that checked in less than 20 minutes later was given an option of an upgrade...we are both Diamond members.
Bed: The fitted bed sheet was torn. I did call and ask for it to be replaced, but this was not addressed and changed until the next day.
Heating: The heating did not stay on and I had to ask twice for someone to take a look at the system. On the second request, someone did come up and explained that the wall mount did not function properly and that we needed to turn it up past 80 degrees for it to stay on and heat the room properly and that the was aware of the issue and that they need to change the devices.
Bathroom: The light in the bathroom would not stay on the first day of arrival. I called and they assured that someone would come up to correct the issue. I had to call down again on the second day before someone would come up to take a look. They did "fix" it while I was gone and left what looked like dust or particles in the sink after they removed the light fixture.
The lobby was often dirty and the linens were always out front of the hotel which you need to walk by every time you enter the building. It felt dirty and unkept.
As a loyal Hilton Honors member, I was extremely disappointed in this hotel and will not be staying there again on future visits.
Doubletree Chelsea is a great location off the loud 7th. Avenue in NYC. Minimum noise as it sits in the middle of 6th and 7th with great access to many nearby subways. I would definitely stay here again. No issues recommending this clean hotel to NYC travelers.
I rarely write reviews but I wanted to give a shout out to the staff at the Double Tree hotel in Chelsea, NYC. Every staff member I came across was helpful and courteous. Though the room was small - typical in Manhattan - it was clean and well cared for. The location of the hotel was perfect. We were able to walk to many great restaurants and shops. Very happy with our visit and would definitely stay here again.
I came to NYC for a job interview. I chose this hotel for its price on the weekend I was there as well as its proximity to Penn Station (I took Amtrak). It was in a great location, easy to use as a home base while in town for my interview.