Members Recommend
Very Good 4182 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

What To Know

  • Rooms are seriously small and better suited for couples or singles than families
  • Bring your own conditioner: the shower comes suited with an “a.m. and p.m. wash” but nothing else
  • Room keys double as luggage tags — feel free to keep yours and fill it out


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Restaurant
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Wallet-friendly Times Square stay with modern Euro style and a buzzing rooftop bar

The Lowdown

If a Virgin flight morphed into a hotel, it’d look exactly like the 22-story citizenM Hotel Times Square. With customizable mood lighting and a bold color palette of red, black and white, CitizenM’s first American outpost is hip and modern through and through. The airy, living room-like lobby sets the high design tone of the space: expect low slung sofas, graphic artwork, glossy mounted fixie bikes and bright plastic taxidermy. Everything about the lobby feels clean and current, from the ample outlets to the digitized self-check-in (including on-screen prompts to purchase breakfast or a late check-out). Upstairs, 230 rooms are compact (the Deluxe Room is just 161 square feet) but cleverly designed: underbed drawers plus a pod-like shower are welcome space-saving details, while modcons go above and beyond. In addition to flatscreen TVs and free WiFi, every room also comes with a tablet storing DJ-curated playlists and customizable light settings, as well as cheeky wall art (a print of the words “picture a can of tomato soup here”) and oversized windows equipped with remote-control blackout screens. We especially love the 24-hour multi-purpose lobby bistro CanteenM: in the morning, there’s a groaning breakfast buffet spread and an adjacent espresso bar; by evening, there’s a spread of à la carte snacks (including a self-serve cheese, almond and olive bar), grab-n-go wine bottles and specialty cocktails at the bar. There’s also a wraparound rooftop terrace on the hotel’s 21st floor, plus a basketball court-inspired gym with a small outdoor space for yoga.

In the Area

It wouldn’t be a trip to Times Square without making time for a Broadway show. Score same-day discount tickets a few blocks away at the TKTS booth in Times Square. Afterwards, catch a casual izakaya meal alongside in-the-know locals at the subterranean Sake Bag Hagi. Revel in the Old New York glamour of Grand Central Terminal over martinis at the speakeasy-style Campbell Apartment bar or dinner at the Grand Central Oyster Bar. Bryant Park, a short walk from the hotel, offers some welcome green space in the middle of Midtown. Depending on the time of year, you can ice-skate, catch an alfresco flick or challenge a local to chess or petanque.

How to Get There

citizenM New York Times Square
218 West 50th Street
New York, NY 10019 United States


4.5 Very Good 4182 Reviews
Great stay!!
Reviewed 2 hours ago

Can not recommend this hotel enough! Stayed here for the week when in New York in June and Everything is outstanding,10 out of 10. My boyfriend and I have stayed in the Amsterdam one, Glasgow now and then New York hotel and each time we have a wonderful stay.
The staff was beyond lovely and got the extra mile to help out.
The hotel is just off Times Square and couldn’t be any better, our hotel room looked onto the back on time square and had a lovely view. Rooms as well always were great with huge bed, great shower , wonderful views. iPad to control on areas for the room including heating, mood lighting, blinds, tv etc.
The hotel had a fanstasic gym, that also has a great view on the city. And the roof top bar is well worth a try as well!!
Would come back in the minute!!

Citizen M Times Square - Broadway Weekend
Reviewed 5 hours ago

Everything at Citizen M was outstanding except the room size. The hotel is exactly what it means to be - fun, inviting, well located, well maintained. The staff is courteous and very efficient. The technology worked well. And my wife was okay with the extremely small room... but I was not. There's not much space to move or put stuff, and the bath layout is not very private. If you can live with those limitations, you will really like this place. If you don't bring much and don't spend a lot of time in the room, this can be a great place to stay!

Citizen M Times Square, go and experience the ambience and friendly hospitality
Reviewed 19 hours ago

Wonderful, go, its an excellent hotel and the staff couldn't be friendlier. Loved every minute and would highly recommend. The styling of the hotel , comfy beds and pillows, the views over Tines Square and accessibility to the city, couldn't be happier.

My new favorite place to stay
Reviewed 1 day ago

I found citizenM by accident on Hotels.com. The location was convenient, the price reasonable, and king size beds? Unheard of in NYC small hotels! I love the vibe, the decor, and the staff are great. The technology in the rooms is fabulous and fun. Loved everything about our stay.

Great quirky hotel
Reviewed 2 days ago

We stayed for 6 nights in March. We found the room to be spotless, had amazing views that you can take full advantage of as the massive bed sits right underneath the huge window. The room has some fab features all operated from an iPad.....mood lighting (including colour changing bathroom lights) curtains, blinds, fan, TV etc. Theres a good range of TV channels (mostly in English). Complimentary shampoo/soap is supplied as is a hairdryer and plug converter. The hotel is uniquely styled and has the advantage of an amazing rooftop bar and small but sufficient gym and yoga terrace with amazing views.
We found the staff to be friendly and professional at all times and they had been pre advised it was my 40th birthday by a family member I was kindly left a hand crafted voucher offering me a complimentary round of drinks in the bar which was great.
My only criticism is that there were no tea and coffee making facilities in the rooms but we were advised a few days in we could have complimentary tea and coffee from the breakfast buffet in the mornings.