Members Recommend
Very Good 3729 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

What To Know

  • Rooms are seriously small and better suited for couples or singles than families
  • Bring your own conditioner: the shower comes suited with an “a.m. and p.m. wash” but nothing else
  • Room keys double as luggage tags — feel free to keep yours and fill it out


  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Restaurant
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Wallet-friendly Times Square stay with modern Euro style and a buzzing rooftop bar

The Lowdown

If a Virgin flight morphed into a hotel, it’d look exactly like the 22-story citizenM Hotel Times Square. With customizable mood lighting and a bold color palette of red, black and white, CitizenM’s first American outpost is hip and modern through and through. The airy, living room-like lobby sets the high design tone of the space: expect low slung sofas, graphic artwork, glossy mounted fixie bikes and bright plastic taxidermy. Everything about the lobby feels clean and current, from the ample outlets to the digitized self-check-in (including on-screen prompts to purchase breakfast or a late check-out). Upstairs, 230 rooms are compact (the Deluxe Room is just 161 square feet) but cleverly designed: underbed drawers plus a pod-like shower are welcome space-saving details, while modcons go above and beyond. In addition to flatscreen TVs and free WiFi, every room also comes with a tablet storing DJ-curated playlists and customizable light settings, as well as cheeky wall art (a print of the words “picture a can of tomato soup here”) and oversized windows equipped with remote-control blackout screens. We especially love the 24-hour multi-purpose lobby bistro CanteenM: in the morning, there’s a groaning breakfast buffet spread and an adjacent espresso bar; by evening, there’s a spread of à la carte snacks (including a self-serve cheese, almond and olive bar), grab-n-go wine bottles and specialty cocktails at the bar. There’s also a wraparound rooftop terrace on the hotel’s 21st floor, plus a basketball court-inspired gym with a small outdoor space for yoga.

In the Area

It wouldn’t be a trip to Times Square without making time for a Broadway show. Score same-day discount tickets a few blocks away at the TKTS booth in Times Square. Afterwards, catch a casual izakaya meal alongside in-the-know locals at the subterranean Sake Bag Hagi. Revel in the Old New York glamour of Grand Central Terminal over martinis at the speakeasy-style Campbell Apartment bar or dinner at the Grand Central Oyster Bar. Bryant Park, a short walk from the hotel, offers some welcome green space in the middle of Midtown. Depending on the time of year, you can ice-skate, catch an alfresco flick or challenge a local to chess or petanque.

How to Get There

citizenM New York Times Square
218 West 50th Street
New York, NY 10019 United States


4.5 Very Good 3729 Reviews
Fantastic little Gem in NYC
Reviewed 2 days ago

You can't ask for more from a place to stay while away from home. The Citizen M is eclectic ...artsy...and a great business, or couple stay. It has a feel that I can't explain really...all I know is the team of people that work there are genuine. That is hard to find in a hotel. All seem happy to work there...(huge plus)...it's a neat concept...and one that I can certainly get used to. Makes me want to go stay at a citizen M in the Netherlands. Either way, I like what you've brought to the US and I think it's a new way of thinking with respect to what folks want when they stay somewhere. :) Thank you!

Superbe stay
Reviewed 3 days ago

This hotel is great in all aspects. The staff is very nice, the atmosphere is familiar, the rooms are super comfy, the location is perfect, close to all the subways. No noise from the streets or busy neighbourhood .

Fantastic hotel , calm, quirky and really friendly hotel in the middle of Times Square!
Reviewed 4 days ago

Stayed for 3 nights whilst visiting this fantastic city with my 16 year old. The hotel is a short walk from Times Square, fanatic location and right next to the subway. This hotel has a very chilled out vibe , with really friendly and extremely helpful staff, they can't do enough to help ! Room wa a great size, huge comfy bed, slept so well and the sound proofing dies really work. Room has enough space for storage and has a really good rain shower, and was very clean. My daughter especially liked the iPad controlled room, being from the tech generation! My first stay in a Cutizen M and will definitely be looking at others in other cities. Hightly recommend!!

Amazing Modern Hotel
Reviewed 5 days ago

Great hotel just steps from Times Square and Broadway. Check in and out was the easiest I have ever experienced and the room had everything controlled via an iPad.
Would highly recommend to anyone on their first visit to NYC as it’s within walking distance of everywhere and the Sky bar on 21st floor gives a great view of the city

Young clean hotel at Times Square NYC
Reviewed 5 days ago

The best friendly staff that I have met in New York. The best shower that I.ever had in New York. The hotel is located near the Times Square. Very clean and comfortable .Every thing in the room is controlled by apple tablet. Good TV set