4.5
Very Good 1643 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A four-star boutique hotel within walking distance of Times Square, with breakfastThe address, in Midtown West and within walking distance of Times Square
  • The contemporary décor in the accommodations
  • The complimentary breakfast, helping you kick-start your days in the Big Apple

What To Know

  • Located in Hell's Kitchen and surrounded by plenty of worthwhile dining options
  • Take a 10-minute walk and you'll be at the start of the High Line
  • Free WiFi works well
property Bedroom hardwood Suite bed frame cottage bed sheet

Overview

A well-appointed room or suite at a convenient Midtown West base near famous landmarks

The Lowdown

Have it made in Manhattan at TripAdvisor Certificate of Excellence-winning Cassa Times Square Hotel and Residences, with a Midtown locale that puts you smack-dab in the middle of the city action. Don’t worry – your accommodation is a tranquil respite from NYC’s hustle and bustle, and the rest of the property’s pretty laid-back, too. Enjoy a well-equipped fitness room, for instance, and seasonal outdoor Jacuzzi.

Step out the front door, though, and you can reach iconic attractions in a New York minute. The famed Theater District, the Empire State Building, the shops along Fifth Avenue and more New York cultural destinations than you can handle are all at your fingertips. Fall in love with the city, as you stand among the flashing lights, perch atop the TKTS-booth staircase or ride any of the 10-plus subway lines in the neighborhood to another. However you choose to bite into the Big Apple, when you stay at Cassa Times Square, it’s going to sink its teeth into you right back.

Rooms and suites

Each accommodation is meant to feel relaxed and residential, as well as thoroughly modern – there’s contemporary artwork, and bathrooms show off The White

Location

Check off all those items on that NYC bucket list easily, thanks to the hotel’s ideal location, putting you right in the Midtown action and walking distance from the bright lights of iconic Times Square. Famous restaurants, department stores and landmarks are just steps from your room, so also shop at Macy’s and on Fifth Avenue, visit the Empire State Building, see a Broadway show, savor a slice of pizza or a New York strip steak, and explore all the history and culture this bustling island holds. Hop on the subway to relocate to another neighborhood, or even borough, entirely.

How to Get There

Cassa Times Square Hotel and Residences
515 Ninth Avenue
New York City, NY 10018-2802 United States

Reviews

4.5 Very Good 1643 Reviews
A++ Hotel 5 Stars & love Everything about this Luxurious Hotel,
Reviewed 3 days ago

Taking a hotel in New York City isn’t so easy so when he came down to it we somehow stumbled upon this hotel called Casa my friends and I. When we got there we were accommodated and greeted by a gentleman named Michael who had the most warming upbringing and a sincere personality who is more than you could ask for sounds like I’m writing this for my girlfriend but whatever when something was unexpected in such a good way you know I guess the right thing to do is just write a Review from the toiletry products to the champagne they gave us your free till the breakfast in the morning and everybody at the front desk just being so accommodating and attentive to my every need I didn’t speak to most of them because I wasn’t there but I by far think Michael should get a raise even if he’s making one dollar an hour or $100 an hour LOL but for anyone that wants to go to this hotel I would definitely recommend it..

-Dean Bean

Great Location
Reviewed 3 days ago

2nd time I've stayed at the hotel with the family after visiting over 3 years ago.
A few changes since, some positive, some not so.
Breakfast much better, usual drinks, eggs, pastries, fruit although a little crowded.
Free glass of wine between 4pm and 5pm if not out sightseeing.
Luggage cannot be left at hotel if checking out but not leaving the city until later.
Hot tub on roof not working.
Their were a couple of issues but were dealt with really well, a lock not working and a extra towel ordered.
It is really close to many sights, easy to access Penn Station and JFK and Newark Airports 1hr max.Lots of restaurants in the area.
Would use again.

Very helpful staff
Reviewed 5 days ago

I can definitely recommend Cassa Hotel. The hotel is located 3-5 minutes from Times Square. The restaurant opportunities are amazing. You can just walk around the corner and find something delicious for your stomach. The rooms are comfortable and the beds are amazing. We stayed there for 5 nights and everybody loved the place. Lucy, Agustine and Candicy helped us a lot at the hotel. The staff is great and always want to make their guests feel great. The rooftop view is fantastic, especially during the evening/night.

Big thanks to the hotel for the good treatment.

Great stay!!!
Reviewed 5 days ago

Upon arrival I felt welcomed; prime location, wonderful amenities and a quaint, clean room— I really couldn't ask for anything better during my last minute weekend getaway with my family. Thank you Jessy for your great hospitality! Thanks to your help in finding a local church, we are able to go to Sunday Easter service 2 minutes away from the hotel. Will definitely come back again😊

Beautiful but horrible check in
Reviewed 1 week ago

I am only giving this hotel 2 stars because the property was absolutely beautiful. The room was very clean and the bathroom was beautiful and stocked with premium amenities. I have to take away 3 stars because the service was absolutely horrible and the night staff, Michael was extremely disrespectful and rude to me and my partner. I booked through Hotel Tonight which has a disclaimer that if I were to check in after 2am, I'd have to notify the hotel, so I called and spoke to Lucy who was very sweet and ensured my check in would be smooth and quick. When I arrived at about 3am, I had to wait 15 minutes for Michael to arrive downstairs. When he arrived, he didn't apologize for my wait and was extremely sarcastic and snarky when he addressed me. I told him I booked through Hotel Tonight and he laughed and said he didn't know what that was and that he couldn't check me in because his computer was running a night audit and was unsure when I would be able to get my room. When I told him I spoke to Lucy, he brushed me off and completely ignored me. We waited another 30 minutes for him to check us in, and only when I was visibly upset did he offer me water. I also had a friend who wanted to wait for her car with us and Michael claimed that if I wanted her to come to my room I'd have to pay a third person charge. When I explained that she wasn't staying he told me he wouldn't charge me and charged me anyway and said that we called for a roll away bed which was a lie (and the hotel manger refunded). Again, the hotel was beautiful and the manager Ronny was extremely helpful after my horrible experience. Its sad that they had such a rude person represent them.