Andaz Wall Street – a concept by Hyatt
What We Love
- Free WiFi, local calls and in-room snacks; cookies, coffee and newspapers gratis at reception
- Farm-fresh Hudson Valley delicacies in the city-chic Dina Rata restaurant
- Seven-foot windows give a feeling of floating above Manhattan
- The hotel's beer garden and outdoor games
What To Know
- Wind can howl around corner rooms on upper floors
- From the dramatic stairs to the open-plan bar, nothing screams “kid-friendly”
- Downtown location can confuse the uninitiated — streets have names, not grid numbers
- READ MORE: Where to eat, play and shop in NYC
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The sleek luxury of Wall Street is evident in the hotel’s minimalist design, the lobby’s large steel staircase and the upscale restaurant, Dina Rata. But the high-end glamour is mixed with artistic touches that are nods to the past, from the Prohibition-era cocktails to the Thomas Hardy quotes emblazoned on the guestroom walls. Everything is done with understated class and the best materials, from leather to marble to chrome. The overall effect is one of a kind and, surprisingly, homey.
Bed & Bath
With super high 11-foot ceilings, locally crafted metal art pieces and a bright palette of white, bleached wood, camel and lavender, the 253 rooms feel like urban lofts. Perks include 42-inch flat-screens, Geneva sound systems and pillowy Simmons mattresses with 300-thread-count sheets. Futuristic bathrooms have black tiling, chrome fixtures and glass pedestal sinks. Walk-in showers with Beekman 1802 products come standard in all rooms, but upgrade to a Large King Room for a deep soaking tub with glass walls that peek into the bedroom.
Grab a pre-dinner drink at the beer garden, where guests can taste a selection of German brews. The tony locavore Dina Rata restaurant helps you get up close and personal with your food, first by procuring the ingredients from the Hudson Valley, and second by preparing it right next to you in open kitchens stationed throughout the dining room. Enjoy a glass of vino with the American bistro cuisine like the salmon with beets and shiitake mushrooms. Work off the indulgence in the 24-hour gym or opt for a spa treatment, including short 15-minute massages for busy business types.
In the Area
The New York Stock Exchange no longer offers tours, due to security concerns, but you can visit that other nearby temple of commerce, Century 21, a hectic shopping mecca where you’ll battle locals for designer clothing at up to 65 percent off retail. Get a history lesson by taking a 10-minute stroll through the Financial District to Battery Park, a historic landmark that overlooks the harbor and served as one of the first immigrant depots in America. Pick up the Statue of Liberty ferry here for $12 or pay your respects at the National September 11 Memorial. Take a 20-minute stroll over to Chinatown for a weekend dim sum extravaganza or a 25-minute jaunt to Little Italy and SoHo.
How to Get There
After staying at the Andaz Wall Street in September of 2018 and having a very bad experience, I gave the property another shot last week. I was told last year that they were planning to renovate and that in fact the renovations had been completed.
First, unless you have to stay in this area, avoid it. It is not cheap to get up to the Times Square area or other locations of interest.
If the Andaz has a bell staff, I didn't see them at all during my stay.
The check in process went quick and smooth.
In their ads they say: "enjoy a social 24-hour lobby with complimentary coffee and snacks throughout the day and evening wine service" By snacks they mean a cookie platter. I saw a jug of water but no coffee. They do set out some bottles of wine. So, if you're into cookies and wine, you are all set. The snacks they have in your room consists of two odd snack bars that they will replace each day if you choose to eat one of them. On the plus side, they stock the min fridge with a variety of sodas and bottles of water. Unlike some other Hyatt owned properties, this Andaz still stocks with Aqufina water, not off brand.
The room: If you book a suite, it is a very large room and not just by NYC standards. Lots of windows with automatic blackout screens. Ok, they don't completely blackout the room, but close enough.
The couch & chairs were not built for comfort but seemed to have been reupholstered during the renovation.
Oddly placed thermostat next to the bed. If you want to adjust it, you have to kneel down on the floor and even then, it doesn't light up so good luck figuring it out. If you are there during the warmer months I would advise to close the drapes and attempt to crank it down as low as you can. It will take awhile but it will cool off. I had to use the flashlight on my phone to get a look at the buttons, so be ready for that. While you're on the floor, if you need to use the safe it's down there too. The safe is located on the bottom shelf of the cabinet that the bedroom TV sits on. Aside from its location, the safe worked well.
the WiFi was one of the worst parts of the property. It would go out or just not connect at all. (see photos) I mentioned this to the front desk on my way out on the first night. They said they didn't know what could be wrong but said they would send someone from engineering to the room. It never got better and nobody left a note or checked on it later.
The bathroom. On one side you have a shower & tub in one room. The plus side here is the water pressure, especially with the shower wand, is amazing. The downside, the tile is very old and appears filthy dirty. I asked the front desk if any of the "renovated" rooms had a clean bathroom. The lady said the bathrooms hadn't been done yet because they need a special company to come in and clean the tiles. I was told they aren't dirty, they just look that way. I still ended up going to the Adidas store and getting a pair of sandals, Felt like a college kid using a dorm shower.
The electrical outlet in the bathroom, next to the sink, was also out of order and was not repaired during the stay. (mentioned this at the same time as the dirty shower)
Next to a couple bottles of liquor bottles on the shelf by the living room TV is a sign that says, "for your convenience, an ice machine is located across from room 1214" Yes, this would be convenient if you were in room 1214 or if you were on the 12th floor. Having an ice machine on the floor the guest is staying, would be convenient.
During checkout I handed my key cards to the gentleman at the desk. He asked if I wanted a print out or an email of the portfolio. I asked for an email and he said it would be on its way. Never asked, how was your stay?
I completed an online survey through the hotel website and received an email from the front desk manager. She apologized and said they still have many improvements on their to-do list. Also said to feel free to reach out for assistance for future stays.... Umm, that won't be necessary.
Stayed for business trip - comfortable room and good location. Hotel rate was at a discount through conference - really get I got bang for the buck. Area wasn’t too busy compared to other pockets and there were a couple of eating option in close proximity.
The rooms designs are cute, I absolutely loved it when I first walked in. Room was spacious, shower was spacious, complementary snacks and drinks were good, view was weird...looked into other peoples apartments and our curtains were thin so I know others can see into our room. Everything was clean except the bathroom walls. I paid for my visit in advance so I can give my key card and leave and then I was hit with a hidden $34 service fee. The desk clerk couldn't tell me exactly what it was for and I was too much in a hurry to deal with it so I said "whatever charge it to my card" I had already spent about 5 minutes asking how much and why and still had no answer. It was annoying, and I would have been fine with it if I was told when purchasing my room or if he could have just explained why and what it was for. I even left a tip in my room so... take my review anyway you want but I wouldn't stay again for the price, inconvenience of the fee/staff and location. I had a nice vacation but this and 1 other thing left me annoyed and ranting for the duration of my vacation when people asked how was it.