95%
Members Recommend
4.0
Very Good 2016 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The ultimate gastropub, the Breslin, is one of the hottest tables in town and there are delicious sandwiches at No.7 Sub
  • Musical amenities like record players and turntables can be requested from the front desk
  • An in-house gym and four computer labs

What To Know

  • The Ace Hotel is a scene, so be prepared for a packed house at all hours
  • The Breslin gets very busy early, but reservations are not accepted
  • It's not in a typical tourist area; you’ll have to walk a few blocks or hop in a cab to get to the sights

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Hip Modern property living room home modern art set

Overview

Hipster hang out with haute gastropub, buzzy seafood joint, packed lobby bar and stylish vintage vibe

The Lowdown

Your dream vintage store come to life, from original stained glass ceilings and a 1904 tile floor to taxidermy and a photo booth. Even the staff is expertly styled with custom Chuck Ts, Levi’s skinnies, and Surface to Air tie chains. Wall murals, record players with a rotating vinyl collection (in some rooms), vintage furniture and Smeg minifridges stocked with Brooklyn Lager and beef jerky make you feel like you’re crashing at a friend’s pad. The flipside? Like most New York apartments, some of the 275 guest rooms are small. But the Ace is such a local’s hang that it’s easy to forget it’s a hotel. From April Bloomfield’s famous Breslin gastropub and seafood joint The John Dory to the buzzy lobby bar (packed with a mix of freelance creative types checking email and sipping Stumptown coffee during the day and a bespectacled, skinny jean crowd boozing at night) to the downstairs event space (home to DJ nights, movie screenings and celeb parties) to their edgy boutiques, you’ll be lucky if you ever make it back to your room.

In the Area

Most tourists know the hotel’s neighborhood because of Herald Square and Macy’s, but locals know it as Koreatown. Grab some Joo-Mool-Reok at Madangsui and then kick out some karaoke tunes by renting a private room at Gagopa. For a fine-dining splurge, head to chef Daniel Humm’s Atrium restaurant at the flawlessly styled NoMad hotel, a block away. Or stay onsite and score some new duds at the hotel’s outpost of the ultra-hip Opening Ceremony before checking out FIT’s free Museum of Fashion.

How to Get There

Ace Hotel New York
20 West 29th Street
New York, NY 10001 United States

Reviews

4.0 Very Good 2016 Reviews
Funky and cool!
Reviewed 1 day ago

Made my first New York experience fun! Central to everywhere and the staff were very pleasant. I wasn't sure what to expect when I first arrived and the lobby elevator was a bit slow - but I discovered the elevator in the back near the bar - much easier and faster!

Gorgeous view, spacious room, outstanding service!
Reviewed 1 day ago

The service from everyone was excellent, from those who brought items to my room that visitors had left for me at the front desk to the man who assisted guests outside the entrance with taxis, as well as those who helped my ambulance attendants navigate the routes to and from the service elevator with my gurney in & out.

I am terrible with most names and faces or I would identify all these wonderful people, but the only one whose name and face I can put together easily is my very first contact at the front desk, Claire, with whom I dealt several more times during my stay. For my pre-operative prep night, she gave me a room with a great view of the Empire State Building and of the turn-of-the-century building across the street with the beautiful stone facade.

When I returned to the hotel after surgery, Claire, knowing I was going to be largely room-bound for about a week, chose another room on the same side of the hotel, even higher up, and thus with an even more spectacular view of the Empire State Building. She said if I were going to have to stay cooped up in my room recovering for that many days, I shouldn't have to stare at a view of three brick walls.

As for the amenities, Claire selected a room with one of your largest refrigerators because she knew I could not leave the hotel daily to pick up restaurant & deli food or make repeated trips to the front desk for deliveries, but would need primarily to rely on groceries. The large table made an excellent desk for my computer as well as for dining. The bed was very comfortable, although too close to walls on both sides for a post-op patient such as myself to get in and out easily or painlessly. The aforementioned refrigerator-freezer was wonderful, as was available shelf space and the tea kettle, but the lack of a coffee set with relevant supplies or even a small microwave oven was quite disappointing. The bathroom was large and comfortable for a shower-only room, the guest supplies provided were great and well-thought-out (also, the black hand soap was a particular novelty to me), and I loved the half-flush & full-flush buttons on the toilet. The room was spacious and accommodated my visitors very easily.

Overall, I would recommend this location to anyone, and particularly commend the service. As I was a Medicaid patient (by definition poor), I warned everyone with apologies that I wanted but could not tip anyone for their service, and received the response they do what they do to please the customers not to receive great tips.

Were I in charge of arranging my accommodations, I might come here every time I am in the city, but a government contractor books my lodging for each separate trip, and seems randomly to book me at a different hotel each time, for reasons only it knows, even changing the transportation companies it utilizes each time. I have been booked for a post-op follow-up trip this week--the third trip in a row the contractor, rather than myself, has arranged, and it booked yet a third hotel, and third taxi companies both locally and when I am in the city.

But again, with few complaints and many commendations, I would gladly stay there again, recommend you to others, and considering the medical circumstances under which I had to be there, enjoyed my stay very much!

Very cool, stylish hotel, a place for fun, not only sleep
Reviewed 5 days ago

Hi, I decided to try this hotel for the first time and very happy I did so. I was on a business trip but I believe on holiday it is even more fun.
If I would try to summarize the experience, in a nutshell, is that it is the "WeWork" of hospitality. Meaning, the same transformation that we work did to shared workspace this funky hotel does to hospitality.
My room was of good size with a nice place to work. The bathroom was also of good comfortable size.
The coolest thing about the hotel is the lobby that is live and active most of the day giving you a feeling of a vibrant place even when you are alone.
Finally, the team very friendly and give a feeling of home away from home...
I'll be back again for sure.

Very cool vibes
Reviewed 6 days ago

Cool vibes, the energy in this hotel is very young and fresh, which i loved for a change. I also loved the room design and their quirky messages in the room. The staff were very attentive and efficient. I would definitely recommend the ace hotel if you’re looking to stay at a “modern” hotel.

Great staff, great location!
Reviewed 1 week ago

Back for another stay at the Ace, and once again delighted to have chosen to stay here again! The location of the hotel is perfect for walking and exploring around the city - luckily I had the weather for it on my last day (after a very wet weekend).

I had to work one of the mornings, but the team in the lobby were brilliant - they held a space for me on one of the big tables (super cute reserved sign) and brought me copious amounts of great coffee.

The reception team were very friendly and helpful, they stored my luggage for the day when I went out and even arranged a room for me to shower in before I had to leave for the airport. This is the perfect time to mention the fab shampoo and conditioner - I'm not usually a fan of using hotel products, but these ones have changed my mind!

All in all, a great stay - the hotel looks fresh too; I love the addition of the flower cart by the front door a fab splash of colour as you arrive and leave.