95%
Members Recommend
4.0
Very Good 1926 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The ultimate gastropub, the Breslin, is one of the hottest tables in town and there are delicious sandwiches at No.7 Sub
  • Musical amenities like record players and turntables can be requested from the front desk
  • An in-house gym and four computer labs

What To Know

  • The Ace Hotel is a scene, so be prepared for a packed house at all hours
  • The Breslin gets very busy early, but reservations are not accepted
  • It's not in a typical tourist area; you’ll have to walk a few blocks or hop in a cab to get to the sights

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom City Hip Modern property living room home modern art set

Overview

Hipster hang out with haute gastropub, buzzy seafood joint, packed lobby bar and stylish vintage vibe

The Lowdown

Your dream vintage store come to life, from original stained glass ceilings and a 1904 tile floor to taxidermy and a photo booth. Even the staff is expertly styled with custom Chuck Ts, Levi’s skinnies, and Surface to Air tie chains. Wall murals, record players with a rotating vinyl collection (in some rooms), vintage furniture and Smeg minifridges stocked with Brooklyn Lager and beef jerky make you feel like you’re crashing at a friend’s pad. The flipside? Like most New York apartments, some of the 275 guest rooms are small. But the Ace is such a local’s hang that it’s easy to forget it’s a hotel. From April Bloomfield’s famous Breslin gastropub and seafood joint The John Dory to the buzzy lobby bar (packed with a mix of freelance creative types checking email and sipping Stumptown coffee during the day and a bespectacled, skinny jean crowd boozing at night) to the downstairs event space (home to DJ nights, movie screenings and celeb parties) to their edgy boutiques, you’ll be lucky if you ever make it back to your room.

In the Area

Most tourists know the hotel’s neighborhood because of Herald Square and Macy’s, but locals know it as Koreatown. Grab some Joo-Mool-Reok at Madangsui and then kick out some karaoke tunes by renting a private room at Gagopa. For a fine-dining splurge, head to chef Daniel Humm’s Atrium restaurant at the flawlessly styled NoMad hotel, a block away. Or stay onsite and score some new duds at the hotel’s outpost of the ultra-hip Opening Ceremony before checking out FIT’s free Museum of Fashion.

How to Get There

Ace Hotel New York
20 West 29th Street
New York, NY 10001 United States

Reviews

4.0 Very Good 1926 Reviews
Steampunk Hotel
Reviewed 4 days ago

Hotel was very dark. Room was generally ok but very minimalist and felt dingy maintenance wise. Hipster concept was interesting if you enjoy that sort of thing. Nicely stocked mini fridge. The radio / music player was cool.

Expensive, dark and difficult
Reviewed 5 days ago

As with all hotels in New York this was not cheap and I believe that there is a need to provide both a reasonable service and good accommodation.

It started badly in that when I arrived (after the check in time) my room wasn't ready. Reception weren't interested in being helpful and just told I could wait in the bar or leave my bags.

When I finally arrived in the room it was badly lit and poorly furnished. The sink was in the main bedroom (rather than the bathroom) and the lighting was so bad that shaving was difficult - unbelievably turning the light on almost made things worse rather than better.

The air con didn't work well and was noisy whilst the bed sagged in the middle the shower had a circular curtain which clung to your body and there was nowhere to hang the towel.

The only redeeming feature was the bar which was pretty good as was the food but you don't have to stay to use these so I suggest that you give the hotel a wide berth.

Don't Stay Here
Reviewed 6 days ago

I spent over 600.00 on this hotel and it was awful. Small, stuffy the rooms were SO HOT and they can't turn the heat off. The rooms are dark gray and dingy and depressing and the lighting looks like you are in a bad dorm room.

Average
Reviewed 1 week ago

So I had written a review before about Ace. I deleted it as I wasn’t sure editing was fair. So checked in and that was perfect as host was very friendly and professional. Room was ok size but if you had a kid with you it would probably be very tight. Bathrooms are small and not much light although we understand the hipster theme. Bedroom itself was not very bright although the lights had dimmers still very dark in our opinion. To add to this our room never got done or changed and when I called for towels they happily delivered them to us however no apologies were offered nor an attempt to make our room at that point. So I wouldn’t rule out the hotel but certainly had a few glitches.

Disappointing
Reviewed 2 weeks ago

Location was good.
Lobby was nice, albeit always busy/noisy, but that’s the vibe of the hotel.
Room was on the 14th floor, which requires taking 2 separate elevators, a bit inconvenient.
Room was small (expected).
Bathroom was tiny, almost no space to put toiletries and shower was very difficult to use (because of its size).
Tv didn’t work, an engineer did come and fix it, but it started acting up again the next day.
No safety deposit box in the room (apparently some rooms have them, some don’t).
I will say that the front desk was responsive and helpful.
Bed was very comfortable.
Room was clean.
There is a small gym which is reasonably equipped.
Coffee shop attached to the hotel (stumptown), but expect lines.

Overall, I was disappointed (especially given previous experiences with NY hotels).
I would not stay here again, and would not recommend it. There are numerous other options.