Inn at Holiday Valley
What We Love
- A ski-in, ski-out hotel with a year-round outdoor pool - includes continental breakfast
- Noshing down on a daily continental breakfast, completely gratis
- Adventuring, biking and teeing away when the weather’s nice and warm
- Going skiing in the winter – the property didn’t get Snow Country magazine accolades for less-than-impressive slopes
- Taking a dip in the year-round, heated outdoor pool
Spend your next holiday at TripAdvisor Certificate of Excellence-winning
Holiday Valley, and one thing is assured: You’ll have plenty of room to
roam. The resort houses 12 different residential and recreational
buildings – and that’s just this hillside property’s base area. Once you
climb the hill, or step outside at all, you’ll find much, much more, no
matter the weather.
Let’s say you come in the warmer seasons. If
you’re a golfer, you’ll be able to tee your way off through the woods
and around the ponds where the Double Black Diamond course twists and
turns. If you’re adventurer, you can take your pick of 13 aerial
courses, a climbing forest and even a mountain coaster. And if you’re a
biker? You can pedal over 30 miles of trails.
you’re more of a cold-weather traveler. It just so happens not only that
a slopeside location is one of this ski-in, ski-out property’s proudest
features – Snow Country magazine called it a top hotel in the
Ski Area Design Awards – but that the slopes in question contain a
whopping 58 trails and five terrain parks. And if you get worn out
stretching your legs, there’s always the winter-perfect dedicated
board-game cupboard, so you can stretch your mind instead.
The Inn houses 95 rooms and seven suites, all comfortable and Wi-Fi-equipped. You’ll have two queen beds in yours.
have lots of culinary choice at Holiday Valley, from the cafeteria in
your base lodge – there’s one in each – to picnic services to several
more formal eateries. Order breakfast at Mountainside Grille on
weekends, pick an ale or lager at John Harvard’s Brew House, shop for
soups and sandwiches at Yodeler Lodge’s Marketplace Cafe, or grab a
pastry and Starbucks coffee at McCarty Cafe, to name just a few of your
on-site dining options. Also consider heading into surrounding
Ellicottville and checking out such restaurants as The Armor Inn Tap
Room and Cadillac Jack’s.
Falling Waters Spa is
in Holiday Valley’s Tamarack Club building and prides itself on its
calming ambience. Here, you’ll find a lobby with, appropriately, a
waterfall, plus seven treatment rooms, including two double suites and
three wet rooms. You can opt for a mani or pedi, but if you’d like a
massage, facial or body treatment, there’s plenty in the way of that –
check out a menu that includes such offerings as the Exhilarating Ginger
Whether you come when
temperatures are high or low, you’ll find there’s tons to do throughout
Holiday Valley, which contains a golf course, an adventure park with a
mountain coaster and 13 aerial courses, 30 miles of mountain-biking
trails, 58 ski trails and five terrain parks. You can also shop
year-round, both on the mountain and in the area, or dine in downtown
Ellicottville. If you’re up for a day trip, head out to the Griffis
Outdoor Sculpture Park or Niagara Falls.
How to Get There
This was our second stay. Our first was in February. We had a wonderful visit then as now. I filled out a survey after our first visit with some suggestions which they apparently acted on which I think was great.
The place is professionally run. The breakfast fare is high quality with slight exception to the eggs. Our room was very comfortable and well maintained. The convenience of the ski lift was great. Overall great visit again!
We went with our kids and another family. Great two days of spring skiing. Lots of open runs and great snow. Staff are friendly and helpful. If you go - head to Tattenbaum Chalet for an apres ski Spicy Bloody Caesar from Shelley. It is not only amazing it looks spectacular!
Front staff would benefit from knowing base lodge information and delivering it in a less than condescending manner.
Checking in we were asked if we wanted ski lift tickets - we asked what the savings of getting the tickets at the hotel vs. the lodge was? Was told “I wouldn’t know”; fair enough if you haven’t been educated in such matters despite being staff at a ski lodge. However, the follow up “do you want them or not?” not a stellar start for customer service. Upon further interaction following the same tone and structure my Canadian born spouse actually said “I understand English very well thank you” to drawn out sentances.
Addressed it eventually with the manager as the service associaicate was young and perhaps not yet well versed in mutually respectful communication; the manager too seemed perturbed that we were bothering her with uncessary interaction; asking what we wanted beyond the room. Sadly the manager echoed the sentiment the employee conveyed of disinterest.
Rooms were decently laid out and clean.
I would say stay up the road at the hotel closer to the base (was sold out when we were looking). We went in for curiosity and they seemed both friendly, professional and knowledgeable; refreshing.
I can't recall a time when we have encountered staff who are less interested or invested in caring (or knowing) whether they can be of help to guests. They are collectively the polar opposite of 'going above and beyond'. What a disappointment.
We stayed at the Inn for two nights over the weekend. Loved being able to ski in/out in the mornings. The breakfast was great...especially “real” oatmeal (vs. packets of pre-sweetened stuff)
The friendly staff were a real highlight, especially the nice ladies working the breakfast/coffee area.
Loved the Canadian cash option too! We need any break we can get 😬
The room was a bit dated, but it honestly didn’t bother us a bit. It’s a ski lodge!