What We Love
- The hotel’s sense of place, seen in Brooklyn-themed art and design
- Exploring NYC’s most vibrant borough, full of parks, museums, and eclectic shops and restaurants
- Sunny, stylish rooms equipped with perks like Nespresso machines and luxury toiletries.
- Complimentary buffet-style continental breakfast
What To Know
- Junior Suites are extra spacious at 418 square feet (huge by New York standards)
- On-site fitness center
- Event space for 100 people
- Free WiFi
- Free WiFi
This 34-room property takes inspiration from its Brooklyn location, showcasing artworks that provide a sense of place along with exposed brick walls and wooden ceilings. Local design firm Espacios Design Studio commissioned photographs of the borough from historian Brian Merlis, whose large-scale prints span historic shots of iconic places like Brooklyn Bridge, Borough Hall, and Brighton Beach as well as contemporary streetscapes. There are plenty of modern furnishings as well, including an eye-catching chandelier by Gabriel Scott at the entrance made of asymmetrical metallic chains. For now, a limited selection of bites and drinks are available at a small bar by the lobby, but a restaurant serving American fare and a rooftop lounge are scheduled to open soon. Guest rooms are spacious by New York City standards, ranging in 160 to 420 square feet, and are outfitted with fluffy Euro-top beds, 300-thread-count linens, and welcome perks like Nespresso machines.
In the Area
Straddling Crown Heights and Bedford-Stuyvesant, two diverse and up-and-coming Brooklyn neighborhoods, the hotel is a perfect vantage point from which to experience the borough’s more authentic side. Some of the area’s most important cultural destinations, such as the Brooklyn Museum and the gorgeous Botanic Garden, are within walking distance. And the Brooklyn Academy of Music, a 150-year-old center that features an outstanding roster of concerts, plays, and movies, is 15 minutes away by subway. After a show, stop for dinner at Berlyn across the street, a chic vintage-inspired venue serving German specialties. Then head for beer at one of the many halls nearby: Berg’n, a highlight, slings microbrews (and various noshes) in a hip industrial setting. For fine dining, look no further than the Michelin-starred Chef’s Table at Brooklyn Fare for a memorable tasting menu (but be sure to book a spot far in advance).
How to Get There
Staff is useless, condescending and rude. They also assume guests don't understand Spanish as they talked about me right in front of me. Marilee, the 'manager' was useless. She treated me as if I were invading her personal space. I paid for the largest king suite with the specialty LED shower, which was not functioning properly. Marilee lied to my face, saying Alix, the engineer said it worked fine. He confirmed the next day that he told her it was not working properly. I returned in the mid afternoon to find my room not cleaned and I was told by Marilee that she was doing me a favor by letting me sit in my room while it was cleaned. It took about 30 minutes bc Cammy was too busy talking about me to the housekeeper across the hall who also was not cleaning, just gossiping. The way Camny cleaned was she vacuumed first then proceeded to use 1 rag to dust everything then vigorously shaking it in the air. Worse yet is she used the exact same rag to clean the kitchenette & bathroom. When I made the front desk aware of it, I was treated like I was being ridiculous. Then, a group of many teenagers checked into the rooms on my floor. Even after asking them to socialize in their rooms, they continued to blast music, slam doors, scream and generally make it impossible to sleep. I was told that security would address it but that never happened. When I tried to call the front desk, oddly, no one would answer the phone again. I would give the Brooklyn a Hotel ZERO stars if possible. If you want to enjoy the room you paid for and feel listened to and respected, stay ANYWHERE else. The single bright note of the entire 3 day nightmare was Ashley who, though unsuccessful, at least listened to me and acted as if she understood my dissatisfaction. I will absolutely make sure everyone I know will never recommend this awful hotel. If I had driven instead of taking the train, I would prefer sleeping in my car. My car is also a lit cleaner than this hotel.
After one of the worst day of traveling I finely walk threw The Brooklyn Hotel where the Front Desk agent greeted me with a friendly smile and a How can I help you today? She immediately saw that I had a tough day. Check me in and handed me a room key. what an amazing stay at The Brooklyn Great staff, Super clean room and Hot Coffee Everything I needed. Thank you for a wonderful stay. I'll be back.
The Brooklyn is not in the hub of tourist activities, but it met my needs as a former NY resident visiting friends, and I plan to stay here again. The hotel is modern, clean, and beautiful. Easy to get into Manhattan. Great service. There is a market nearby with gourmet items + a great coffee shop on Bergen and a couple of good restaurants nearby. One star is missing because they need to have a binder with basic information about using the coffee pot, tv's, shower, etc. + a sheet of places nearby like coffee, food, pharmacy, train info, etc. I highly recommend room 308, roomy and the shower is incredible - huge + I think I counted ten knobs for various water flow from the ceiling and wall. Great hotel + Great value.
I was there for a wknd with my family. The staff was friendly and always so willing to help. The kids loved the breakfast and the young lady Natalie was amazing.. The front desk staff also set up an Entire day out for us.
THANK YOU to THE BROOKLYN
I stayed at this hotel over night this past weekend. It was for my youngest turning 21. The website made it sound so great. And it was, with a few issues. The parking garage was close but they did not speak English so I was concerned if they understood me. Brittany at the front desk was AWESOME!! I can't say here how much she was helpful and seems to be the one person who is wearing A Lot of hats. I spoke to her on the phone the night before to get some things straightened out. She was pleasant/helpful and patient. When we arrived early, she held our luggage and even ended up taking it to our room when it was ready. I wanted something special for My daughter in the room. She provided good cookies & milk. lol It was great. The hotel boasts that they offer luxury and I must say the suite was huge and the beds were comfy. But we had 4 people and had to call downstairs about 6 times within the first hour. There was no bedding for the pull out couch, they say toothbrushes etc were in the room which it wasnt. the phone system wasnt working for the first 30mins or so to call down. The ice is found in the downstairs kitchen, the TV, coffeemaker had no directions and we called down about that.(minor i grant you ) but annoying just the same. We ran out of toilet paper as well. There is only 2 small trash cans for the room. The breakfast they say is included was a total bust. The orange we got. and a few small bagals/pastry. the coffee was a challenge to say the least. we had to order out for breakfast. If it wasn't for Brittany, i probably would have walked out. She really likes her job I feel. I feel like the website tells you what they are trying to achieve but they do fall short in some ways. Overall, great hotel, price wise, staff wise(brittany & Ashley). but there are no directions or brochures in the room to help guide you. And having no access to simple ice machines is really eh, they are still working on it I'm sure.