84%
Members Recommend
4.5
Very Good 7109 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • All rooms have views of Sydney Harbor; Grand Harbor Rooms overlook both the Sydney Opera House and the Harbour Bridge
  • The Chi spa, which uses local ingredients including bush honey, macadamia nuts, eucalyptus and lemon myrtle
  • The rooms’ deep soaking tubs—just one of the Shangri-La brand’s signature amenities
  • Cocktails at the trendy Blu Bar 36 on the top floor

What To Know

  • Expect business travelers
  • Free WiFi
  • The airport is about six miles away; the hotel can arrange transfers for a fee

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Luxurious escape in the heart of the Rocks district, with a destination bar and restaurant, spa, and Sydney Harbor views

The Lowdown

As far as real estate goes, it doesn’t get much more impressive than Sydney’s sky-high Shangri-La hotel, one of the city’s most unabashedly luxurious stays, smack in the heart of the historic Rocks district. The 36-floor tower soars over its neighbors and, consequently, delivers sweeping views of the city and harbor. Despite a whopping 563 rooms (all spacious and decorated in soothing neutrals), the hotel’s service is always attentive yet inconspicuous. The dining and entertainment here is of equal caliber: top-floor Blu Bar is known for its mixologist-made cocktails and staggering city views, best followed up by a multi-course dinner at next-door restaurant Altitude. Also not to be missed: a rejuvenating treatment at CHI spa.

In the Area

Stays at Shangri-La put you in arm’s reach of some of the city’s best sights: Circular Quay, home to the iconic Opera House, is just a few minutes’ walk away. For a real splurge (but an unforgettable experience), join a BridgeClimb tour, which lets you scale Sydney’s storied Harbour Bridge for a unique perspective of the city. From Circular Quay, you can take a breezy ferry ride just across the harbor to Taronga Zoo, whose many enclosures housing native Australian wildlife (koalas; kangaroos; emus) are set against the Sydney skyline. Ferries also depart Circular Quay for Manly, a charming beach town that rivals Bondi with a killer stretch of sand and its fair share of waterfront restaurants and ice cream shops. Before departing, hit up Hugos for some quality pizza and sunset cocktails, then continue the party back in town at Hacienda Sydney, which pairs Caribbean-inspired drinks (Mai Tais; banana pisco sours) with open-air views of the Quay.

How to Get There

Shangri-La Hotel, Sydney
176 Cumberland Street
The Rocks, 2000 Australia

Reviews

4.5 Very Good 7109 Reviews
Great way to end our trip to Oz
Reviewed 1 day ago

Stayed here for final 3 days of our 3 week trip around Australia. From arriving to leaving very impressed with this beautiful hotel. We stayed in a deluxe room with a view of the Opera house which was great for watching the sunrise. Room was very spacious and beds really comfortable. Staff friendly and approachable, especially the men who assist with luggage & general queries in and around reception. Fantastic location & really enjoyed the attached pub Harts which had a very interesting selection of beers. Would love to spend more time here if I'm lucky enough to return to Australia.

Magnificant Hotel
Reviewed 2 days ago

The hotel is beautiful the rooms are very comfortable with beautiful views of the Harbor the staff is so accommodating and helpful fully equipped with spa pool everything you need for a great visit to this great city

Repeatedly disappointed
Reviewed 2 days ago

The staff are lovely, the rooms are clean if a little dated but I have one simple bedding request related to allergies which they’ve just again failed to cater for. I have asked for it to be on my profile, it is never there. I have phoned ahead, but on arrival my room is never ready, or the prepared room has been given to someone else. The Four Seasons next door has got it right 100% of the time. This is regular business travel so I don’t book it myself. Our booking person specifies the simple difference each time too, and has now agreed that I’ll just stay at the Four Seasons. Hotels all over the world manage my simple request, after another day of meetings with red eyes and a blocked nose I’m giving up. This is an indicator of quality systems and guest care. So while I rarely comment here unless a place is great, if you’d like to be treated as an individual just stay at the Four Seasons instead.

wont stay here again
Reviewed 6 days ago

we arrived at the hotel at around 11.30 am after an 18hr trip as we checked in the lady seemed to be unhappy, she told us bluntly that we cant check in until 3pm but if we wanted to open our case on the floor in the lobby to get clean clothes our we can use the gym showers not very nice to let everyone see in your case and wear creased clothes, we sat in the chairs opposite trying to stay awake, an hour later a very nice doorman came over and said he would check our room he came over and said it was ready ages ago he spoke to the lady who looked at us and you could see she was embarressed as we knew she had lied , we didnt feel welcome there at all , because of the treatment we got on our check in we nearly cancelled our next shangri la hotel in singapore ( so glad we never very helpful staff completely different to this one ) the only possitive i can give this hotel is the location would i stay here again definatly no .for the price we paid and the treament we got on our first day wasnt worth it

Great Horizon room
Reviewed 6 days ago

Great room and views- if you have a horizon room you have access to separate light dining and no more to pay. Only complaint is the water pressure for the shower was very bad.Cost more for the horizon room but worth it.