Pullman Sydney Hyde Park
What We Love
- Blue chip location overlooking Hyde Park
- Sweeping city views from the rooftop deck and gym
- The property had a multimillion-dollar renovation in 2013
What To Know
- Some of the higher-level rooms offer glimpses of the harbor
- Stanley Street’s Italian eateries are just around the corner
- Sydney Opera House is a 15-minute walk away
- Parking On Site
Perched between Sydney’s grown-up central business district and fun-loving Oxford Street, the 241-room Pullman is like a businessman in a sober pinstripe suit flashing neon cartoon socks. The guestrooms feature a vibrant purple, orange and charcoal color scheme, while the spacious lobby’s glitzy cylindrical chandelier illuminates a psychedelic circular rug, enormous deep purple snaking sofas and highly polished marble floors.
Bed and Bath
Arty bed heads frame comfy beds piled with pillows and decorative cushions. The recently retiled marble bathrooms are spacious but monochromatic — quite a contrast to the living areas’ bold block color palette. The corner baths with overhead showers are more functional than glam; the Roger & Gallet amenities are a nod to the Accor chain’s French heritage. Premier Suites offer panoramic views of Hyde Park, while the roomy Junior Suites measure in at around 581 square feet, with a separate lounge area and views of the park or Woolloomooloo Bay. Superior Rooms come with either windows that open or a spacious terrace.
A workout with a view is on offer in the well-equipped adjoining gym or from the Jacuzzi/spa. Or you can just sprawl on a deck chair next to the rooftop pool to take in Sydney’s skyline and its tallest building, Sydney Tower. Dine poolside or head to contemporary restaurant Windows on the Park, which serves international dishes such as grain-fed beef tenderloin in red wine along with a leafy vista over Sydney’s Hyde Park. Café 36 is great for light bites and coffee, while Bar Rendezvous is the place for well-shaken cocktails.
In the Area
Hyde Park separates the Pullman from Sydney’s central business district. Don’t rush through this lunchtime haven for office workers without admiring fig tree–lined Central Avenue. For outstanding sculptures visit the granite-clad, Art Deco ANZAC Memorial to see the Archibald Fountain and Rayner Hoff’s dramatic homage to Australia’s WWI dead. If you dare, battle the city’s chess fanatics on the giant board in Hyde Park’s Nagoya Garden. The Art Gallery of NSW’s Wednesday evening Art After Hours sessions offer live music and art and make a good warmup for the bars and clubs of Oxford Street.
How to Get There
We regularly stay at the Pullman Sydney Hyde Park because it is within easy walking distance of the city without being right in the middle of it. The park next door adds ambiance. I like the hotel because I know I'm going to get a good night's sleep. The mattresses are firm and there's an excellent selection of pillows. We were welcomed on arrival and found the reception staff to be both professional and helpful. As an Accor Plus member I receive a welcome drink and we enjoyed this in Bar Rendezvous on Friday night. The bar was open until 11.00pm and we enjoyed a few extra drinks before closing time. We returned on Saturday night after an evening out and were disappointed to discover on arrival at 10.30pm that the bar had already closed. There was cash sitting on the till and the bar counter was dirty, which didn't help matters.
This was my first stay at this property, and it was fine. The room was nicely decorated, large and clean. I was however disappointed with the valet staff (which is why I haven’t marked the Hotel as “Excellent”). I won’t go into great detail as the issue has been dealt with directly with the hotel, who were communicative and helpful. I will advise anyone looking at staying here with a rare, luxury or performance car to reconsider. Other than that though, the hotel was adequate.
We were treated like valued guests from the time we arrived to the time we departed by all staff. It was lovely to receive an upgrade to a room with a view of Hyde Park, most likely due to our Accor Membership. Extremely large room, nicely appointed with work desk, tea/coffee making facilities, small fridge, large flat screen TV, good wardrobe space, large bathroom which looks to be newly renovated, iron and ironing board, safe. Everything in the room that you need when travelling. We will definitely stay again.
Stayed here for 4 nights during Jan 19. The location is good to access various tourist attractions. As far as the stay:
1. Front desk - 3 different people on the desk could not communicate very well. One girl was french, another man looked like european/middle eastern and they all were struggling to solve simple problems. The reception area looks outdated and unattractive. The key cards did not work and we had to go up and down multiple times.
2. Room - nothing exceptional. We had a twin room with a spa bath and you needed to step in to take a shower. I am a senior and I was wary of trips and falls.
3. Housekeeping - was good; they gave plates and cutlery when asked for and delivered food from third parties when we ordered online.
4. Our friends had trouble with bar fridge and room a/c. It was Jan night and hot!!
The location is great - opposite Hyde Park lovely view park side and equally good at the rear of hotel with views over the surrounding suburbs.
Great base to walk, walk, walk Sydney ...
The hotel itself is not well kept. Dirty and tired in areas and if you are advertising you are 5 star it needs to be like a brand new hotel ALL THE TIME, the maintenance and cleanliness needs to be spot on. Our room while spacious needed attention. stains on the carpet, stains on the furniture, scuff marks on the walls, the bathroom looked like a home dodgy renovation - tiling unfinished around the toilet and mismatched tiles.
Bed was comfortable and we had a good nights sleep.
Breakfast was a disaster, waited ages to be acknowledged and when finally seated told sorry its busy - really a hotel with guests and a full house - and you don't expect it to be busy and staff for that - I don't understand why they are not prepared !!! Its what they do!! They are in the hospitality industry ??? And the way they have the areas set up its congested and they let the food run out before replenishing it.. where is your food and beverage manager to look and watch and see how things work??? Its definitely needs improving.
I asked for an ice bucket on check in - which we never received but later that evening we did receive a small birthday cake to recognise my partners birthday - so thank you for that - but they only left one plate and one fork??? Its the attention to the detail that this hotel lacks. We won't be staying here again....