4.5
Very Good 1661 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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property Bedroom living room cottage home Suite condominium

Overview

Location

With a stay at Pullman Quay Grand Sydney Harbour, you’ll be centrally located in Sydney, steps from Customs House and Government House. This 5-star hotel is within close proximity of Museum of Sydney and Sydney Opera House.

Rooms

Make yourself at home in one of the 67 air-conditioned rooms featuring kitchens with refrigerators and dishwashers. Rooms have private balconies. Flat-screen televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include wireless Internet access (surcharge), babysitting/childcare (surcharge), and wedding services.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

Pullman Quay Grand Sydney Harbour
61 Macquarie Street
Sydney, 2000 Australia

Reviews

4.5 Very Good 1661 Reviews
Expectations exceeded ....once again,
Reviewed 3 days ago

No better way to celebrate a birthday than a stay at Pullman Quay Grand,
Welcolmed with a tasty cake selection on a board draped in chocolate that read ‘Happy Birthday,’. yum!
Our harbour view room on the 10th floor was the next best surprise and our three day stay was just perfect.
The most helpful staff are to be congratulated always amazing...
Experience Sydney at it’s best ....so much on offer
A night at the Opera was planned and right at your door step as are so many attractions and eateries .
Thank you to this great establishment our place always of choice !

Great Location
Reviewed 5 days ago

Had 2 days at this lovely hotel. Stayed here last year for the first time to go to a show at the Opera House and was my choice for this trip. Lovely apartment rooms with balconies overlooking the Botanical Gardens and Circular Quay to the Harbour Bridge. Getting around is easy from here as harbour ferries and also train station very close by. Q dining is a lovely restaurant both for dinner and breakfast. It is an upmarket hotel. Will stay again next time in Sydney from Perth.

A fabulous experience!!
Reviewed 5 days ago

We recently stayed for 4 nights in a harbour view 2 bedroom/bathroom apartment over looking Circular Quay and the Sydney Harbour Bridge (room 801). We could not have been happier. Staff were very friendly and helpful. The location is perfect - close to Circular Quay station for connections to the airport, close of course to all ferries, close to the Opera House and many excellent dining establishments. As other's have commented, we sat in our comfortable couches and enjoyed the view and the busy harbour. Departing cruise liners added to the spectacle.

On one night pre-Opera we had an excellent meal at Q Dining (see separate review). We also took the opportunity to entertain some close friends for a meal on another night. Housekeeping could not have been more helpful in assisting with our arrangements - e.g. extra chair, table cloth, extra wine glass or two. In the end we all enjoyed a great meal overlooking the harbour. Thank you Pullman.

From all of the above we had a fabulous stay. Sure the hotel is getting on in years but on balance it offers so much. We will definately go back!

Avoid the food and the bar! Location amazing,
Reviewed 7 days ago

Very happy with front desk, and very happy with room, large, quiet, comfy, - nice! (1 bedroom apartment, but yes - it is showing it's age, but this is a really busy hotel)
But I was really surprised to see people write good reviews about here breakfast here - on and around when we ate here (11 Mar). The breakfast was inedible. I've let Accor know. weird tastes,uncooked beans, cold, frozen croissant. Not worth paying the extra rate for.
Was also very unhappy with Hacienda, very expensive: slow to no service, and really long waits (30mins+ for a champagne) in an unbusy bar. Broken outside blinds, meant baking in the sun during the wait. We left as soon as we could.....p.s: - no they do not serve coffee there during the day....missed opportunity.
p.s: rooms pretty comfy (not as good as Sheraton, or Weston, or Sofitel, but heaps better than the Mariott at the Quay)

Poor all round - give it a miss!
Reviewed 1 week ago

Rooms are very dated and deteriorating fast. Beds are not particularly comfortable and wardrobes and bathrooms are looking tired and damaged. Staff are worse - unhelpful and don’t even care when you raise a complaint.

Don’t expect the bar to be open as it had amazingly short opening hours. Breakfast is average.

Overall given that I stay in hotels worldwide every week and hold top status for 4 major brands I have a lot to compare this hotel with. I usually like Sofitel and Pullman hotels (hence I chose this one) but I’m surprised to be saying avoid this. Within 2 minutes walk there are much much better hotels. Avoid!