Kimpton George Hotel
What We Love
- Spacious, recently renovated rooms
- Nightly lobby wine hour
- French fare at Capitol Hill hot spot Bistro Bis
What To Know
- The hotel was renovated in February 2014
- Two blocks from Union Station and three blocks from the U.S. Capitol
- Fitness center with men’s and women’s steam rooms
- A $15 (plus tax) facilities fee per night will be collected at the hotel
- Handicap Accessible
- Parking On Site
- Room Service
This 139-room Capitol Hill hotel named for our nation’s Founding Father was the District’s first boutique hotel when it opened in 2002. Fresh off a redesign, the George sets the standard for form, function and highly personalized service. The street-level lobby is efficient and comfortable, with Cassina USA chrome tables, black leather chairs by architect Gerrit Rietveld, and Louis Poulsen lamps set against white limestone. Original portraits of George Washington by Andy Warhol protégé Steve Kaufman hang in the lobby and in the halls and set the moody color palette of navy and yellow.
Bed & Bath
Washington’s ragtag Continental Army wore whatever blue coats they could scavenge to contrast with the red coats of the British regulars, and that navy hue dominates the spacious guestrooms, with throw pillows playfully mimicking the brass-buttoned jacket style Washington insisted upon in his own attire. Pop Art portraits of the general and a blown-up facsimile of the Constitution are plastered over the bed, which is topped by a white leather headboard. The bathrooms are big marble affairs with double vanities; most have separate glass-encased showers and soaking tubs. Mod cons include flat-screen TVs, Keurig coffee machines, zippy WiFi (free if you’re a Kimpton Karma member) and work desks with plenty of plugs.
The street-level Bistro Bis is one of Capitol Hill’s hot spots, a favorite for power lunches and a hip happy hour. The restaurant’s cherrywood interior winks at the oft-told tale about George Washington chopping down a cherry tree, while the zinc bar and light fixtures add a modern edge. Chef Jeffrey Buben’s French Bistro honors America’s first ally with such classics as onion soup les halles topped with gooey gruyere, and beef bourguignon with trumpet mushrooms, lardons and pearl onions.
In the Area
Of course you’re going to stroll to the Capitol to stand on its steps and gaze west over the National Mall. But don’t miss the United States Botanical Gardens, at the Capitol’s southwestern edge. Its National Garden is a tribute to the flora of the Midatlantic, including a delightful butterfly garden. Also within walking distance are the Smithsonian, the world’s largest museum complex, with 19 museums and a zoo, all free of charge. History freaks can’t miss seeing the original Declaration of Independence at the National Archives, where you can also research your family’s immigration records. If your hotel inspires you, check out George Washington’s home, Mount Vernon. The 18th-century mansion is packed full of the president’s paintings and furnishings, and the formal gardens remain uniformly spectacular. For a dose of culture in DC, the Kennedy Center has great rotating music, dance and theater shows, with free performances most evenings.
How to Get There
I took the family to D.C. to check out the Smithsonian. I had never stayed here before but I picked it based on Hotels.com rating, price for 1 night and how close it was to Union Station.
The check-in was quick and easy. Mary E. at the front desk was excellent at making us feel welcome. The room was nice and comfortable. Prices for room service was a little steep but let's be real, it is D.C. Everything cost twice here what its costs anywhere else so this was not shocking.
All-in-all, we had a good stay. I also want to thank the gentlemen at the front desk who found us a taxi. I didn't get his name but he walked half a block to grab a taxi big enough for the whole family. Very good service. I would stay here again.
We fully paid the hotel for two nights, but the hotel sold the room again to others and left paid guest stranded. Here is what happened. I booked this hotel on hotwire on March 20, 2019, for my husband to spend two nights, March 29 and March 30, 2019. The hotwire rate was great and the entire reservation was nonrefundable, which was fine with us. Then my husband had a schedule change and he would be in DC for only one night on March 30. So I called the hotel in the morning of March 26 and spoke to the hotel’s reservations, which is IHG central reservation, about this schedule change. IHG reservations advised me to speak to the hotel front desk directly. I then called the hotel and spoke to a man at the front desk. I let him know my husband would not check in on March 29, instead, he would check in on March 30 and stay for one night. I did not ask for any refund, but since this hotel charges a resort fee of $29/night at the end of stay, I asked the front desk person if he could waive the resort fee for the night of March 29. The front desk person was nice, after putting me on a brief hold, he said he made a note to waive the March 29 resort fee. So the hotel is on notice that my husband would only stay for the night of March 30, even though we fully paid for two nights.
On March 30, when my husband arrived at the hotel at around 9:30 pm, Brian, the front desk manager, told my husband the hotel was fully booked, my husband’s reservation was cancelled because he did no show up on March 29, and that this was industry’s standard practice. We explain to Brian that we notified the hotel on March 26, and we paid for two full nights, how could the hotel just cancel the reservation and sold the room again to others? Brian was rude and unhelpful. He said there was no front desk note from March 26. I let him know I have cell phone record of the call. Instead of answering the question of how the hotel could be permitted to sell the room we already fully paid for, he said he did not want to talk to us. It was almost 10 pm, so my husband decided not to waste time further. He left and found another hotel. Kimpton George, if you received full payment for two nights, are you certain it’s industry’ standard practice to not guarantee the room for these two nights? Or are you certain it’s even your hotel policy or IHG’s policy not to guarantee these two nights? You took people’s money, you breach a contract by not providing the room. You are rude and dishonest to sell this room and leave the guest stranded at 10pm on the night he already paid for your room.
Decided to take the family on a trip to DC over the thanksgiving holiday week. Rooms in DC seemed to be quite reasonably priced this week and our daughter had been wanting to visit. I am a frequent guest at Kimpton properties and often look to book at Kimpton properties first before considering others and in DC there are several from which to choose. We also find it quite convenient when traveling with the family pet, as we did on this trip, because of Kimpton‘s very welcoming pet friendly policy. I selected The George largely because of its proximity to Capitol Hill, the Supreme Court and the Air and Space Museum, all sites on our itinerary. The hotel itself is small as our the guest rooms but nicely appointed. Bathrooms were roomy. Bedding was very good. All in all, pleased with the property, just not the staff. First impressions as they say are everything and the daytime front desk clerk who checked us in was anything but welcoming. Unfriendly, dry, very matter of fact and absolutely no sense of humor. As a Kimpton traveler I am entitled to certain perks given my current tier...complimentary or low cost upgrades on arrival (based on availability) and a token $10 “raid the mini bar” credit each stay, neither of which he mentioned or offered. Additionally, I am aware that all of the DC Kimpton properties offer a complimentary car service early in the morning which he also neglected to mention...unprofessional, indifferent and an immediate sour taste in my mouth. Now Johnny, the nite clerk was the complete opposite...warm, accommodating, friendly and extremely helpful...he even pet sat our small dog at the front desk a couple of times. Kimpton should seriously consider promoting him to manager or corporate trainer. Next little irritation, we proceed to our guest room a find the housekeepers cart directly in front of the entry door; now she’s inside the maids closet directly adjacent our room, sees me moving it out of the way and struggling to get into my room with my luggage and what does she do? Nothing. She says “hello”and watches me without making any effort to move her cart out of the way...obnoxious. Room cleanliness, okay, about a 7.5 on a scale of 1-10. Comfort about a 9. Now the thing that bothered me most is returning after our first day out around 4:00 pm to find the room had not been serviced. So I call down to the front desk and inquire if housekeeping is still making their rounds. The clerk seemed surprised that they had not been there yet and said he would look into it. The housekeeper arrived a few minutes later to make up the room which took her less than 10 minutes and explained that she didn’t go into rooms with pets unless the guest was present. I didn’t know that the housekeeping staff had their own set of rules for servicing rooms so this was a new revelation for me. How do you operate a pet friendly property with service staff who refuse to service guest rooms where pets are present? Again, obnoxious. I’m not writing off Kimpton Hotels based on this experience, but I won’t stay at this property again. Next time in DC it’ll likely ely be the Willard Intercontinental or Kimpton Monaco.
The room had a great decor and was very clean. Decent-sized room and the price was great, as it was not a busy season.
Loved that it is so close to Union station and Capitol Hill.
Enjoyed the happy hour in the lobby (there was some wine tasting going on).
I needed a hotel close to Union Station and was very happy to have chosen the Kimpton George Hotel. The room layout and design were great - and the overall cheerfulness of the Kimpton properties were evident. When I was submitting my expenses, I was surprised to find a $24,99 amenities fee plus the tax on it for each day of my stay. When I called IHG customer service to find out what it could possibly have been for -I was told it was for a complimentary car service (I did not need or use), high speed internet (which I was told as an IHG member was included) and the 5-6 wine hour as well as complimentary coffee in the morning. Unfortunately, this hotel did not have complimentary coffee in the morning. I was also told the amenities fee is 'mandatory'. This is not customer friendly policy or very transparent. However the hotel was great - so just make sure you have clarity on the amenities fee!!