Hilton Santa Fe Buffalo Thunder
- Golf Course
- Handicap Accessible
- Parking On Site
Located in Santa Fe (Cuyamungue), Hilton Santa Fe Buffalo Thunder is close to Poeh Museum and Don Quixote Distillery and Winery. This 4-star hotel is within the region of Nambe Falls and Santa Fe Opera.
Make yourself at home in one of the 393 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. LCD televisions with satellite programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a nightclub. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.
Food & Drink
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Fe? This hotel has 60000 square feet (5574 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
How to Get There
Be ready for a casino experience rather than a Hilton experience. We were in town for the Santa Fe Opera and about half the staff were uninterested in our presence. Room quality was fine—quiet, fairly clean, comfortable bed. Staff experience was un-Hilton.
This hotel was expensive and the customer service was terrible. Every part of the hotel was severely understaffed. No one ever answered the operator line, or the text number they told us to use for assistance. Had to wait in a long check in line just to talk to the front desk about the lack of internet. We had no internet and were transferred to an att help line for assistance. After being on hold for 10 minutes we gave up. We don’t go on vacation and pay for a nice hotel to fight internet battles with AT&T. Asked to speak to a manager, but one never. Got in touch. I could go on - but basically the message is - only go there if what you want is to spend all your time in the casino and then use the bed to sleep. It’s not worth the money. It is NOT a resort.
We were a little worried after reading other reviews about what we would find when we arrived at the hotel. But it was very clean, nicely decorated, and the pools were great with warm water and a lot of atmosphere. We did go on a Monday in the second half of August so it wasn't very busy. Room was clean, bed was comfy (pillows weren't however, but we don't like down pillows). Sure the room could use some deep cleaning, like trim cleaning, dusting of light fixtures, etc, but it was the cleanest of the several hotels we have visited over this summer. Things we did find disappointing were: (1) Restaurant options - one place actually charged $30-$50 for the main course and an additional $7 if you wanted to add a potato, plus other charges for other sides, another only had about 8 meal options, and a third seemed to have more food options but was located in the casino and filled with cigarette smoke, and (2), Casino had LOTS of penny machines, several $1 machines and didn't seem to pay out may rewards (we like quarter machines and only found a handful, and also no alcohol is allowed in the casino, which was odd). We'd definitely return but maybe eat in Santa Fe before arriving rather than planning to eat there, and adjust our expectations about the casino.