Hotel Encanto de Las Cruces
What We Love
- Gorgeous, recently redesigned year-round pool and hot tub
- Breathtaking views of the Organ Mountains and sun-kissed Mesilla Valley
- Azul Nightclub & Lounge serves delicious bar snacks and well-crafted cocktails
What To Know
- Hotel is in a busy area amid malls and shopping centers — convenient but not especially charming
- It’s a popular venue for weddings and conventions, so it can feel a little busy at times
- There’s self-parking only, but it’s free, and there’s plenty of it
- Free WiFi
- Parking On Site
- Room Service
Built in 1986 as a Hilton, this seven-story property looks like any other upscale business hotel from the outside, but the extensive common areas, including lushly landscaped gardens and terraces and the tiled lobby with its gurgling three-tiered fountain, have been warmly designed in classic Spanish Colonial style.
Bed and Bath
The hotel’s 204 spacious guestrooms and suites are decorated in vibrant textiles and custom-made Spanish Colonial furnishings: wrought iron lamps, carved headboards, chunky painted armoires. Executive rooms, all on the top floor and with the best views, have added perks, including iPod docks and fluffy robes. Rooms facing east look out at the dramatic Organ Mountains, while those facing west view the valley, city and the resort’s beautiful pool area. All rooms have free WiFi and coffeemakers, blackout drapes (very useful in this region, which receives 330 days of sunshine annually), either a King or Double bed with plush pillows and shams, well-designed work spaces, and shower-tub combos in the perfectly adequate but unremarkable bathrooms.
The closest thing you’ll find to an urban resort in southern New Mexico, the Encanto de las Cruces has a stunning, recently redesigned rectangular pool and hot tub flanked by swaying palm trees and cloistered by a stone wall. Two rows of chaise longues with umbrellas line each side of the pool, and guests can hold court in several elegant seating areas, some of them shaded and one facing an outdoor fireplace. The recently updated 700-square-foot fitness center has state-of-the-art equipment and overlooks a picturesque garden. The Mercedez Salon & Day Spa is situated on-site and offers hair and beauty services, massages and body wraps. Popular with families, the reasonably priced Garduno’s Restaurant and Cantina serves classic New Mexican fare, such as blue corn enchiladas and red chile carne adovada. The Azul Nightclub & Lounge has both a slick indoor bar and a breezy, attractively landscaped patio; it’s geared mainly to the city’s night owls and scenesters. Sophisticated tapas and desserts (try the Godiva chocolate crème brûlée) are served alongside such innovative cocktails as the Utopia, which features Plymouth gin, fresh lemon juice and strawberries, and lemongrass syrup.
In the Area
Take the 10-minute drive southwest to Old Town Mesilla, the region’s cultural and historic center, anchored by a picturesque plaza flanked by 19th-century adobe buildings that now house art galleries, boutiques and restaurants. Stop by the excellent Bean Café for artisanal espresso drinks and light lunch fare, or the touristy but fun La Posta de Mesilla for authentic Mexican food that employs fiery green chiles from the nearby town of Hatch — and to sample the largest tequila selection in the area. Other highlights nearby include the New Mexico Farm & Ranch Heritage Museum, which has kid-friendly indoor and outdoor exhibits, and Aguirre Springs and Organ Mountains National Recreation Area, which is a 25-minute drive east of town and offers some of the most spectacular hiking in southern New Mexico. Las Cruces is also a good base for visiting the colorful border city of El Paso, just a 40-minute drive south, and White Sands National Monument, with its 275 square miles of otherworldly sand dunes, just under an hour’s drive east.
How to Get There
We went to a presentation with 'free gourmet dinner". Although the food was good and the waiter very professional, service bit rocks. Time from delivery of very small salad to delivery of entree was almost an hour. Entree portions very small. Beverages iced tea and water only - no dessert. Most of the attendees tried to fill up on multiple orders of rolls. We mostly left hungry. Grounds are lovely, well maintained. Don't know if we'd want to either stay or eat there again.
What a great hotel. The front desk was so accommodating in welcoming us and offering to show us around. We had an issue with our keys not working but they resolved it immediately and gave us a new room. We had our pick which view we wanted, mountains or city. The room was delightful. Very comfortable and completely stocked. We stayed 2 nights because we were on a road trip. Dinner in the hotel is Mexican food. We're not fans but there are plenty of restaurants all around the hotel that you can visit. The portions for breakfast were too much for me, but they made what I wanted in the kid's portion. The staff goes out of the way to accommodate you. They text you in advance to make sure to have anything you needed waiting and they text if there are issues like lightning closing the pool. We didn't have time to participate in the pool or other amenities but I'm sure they were just fine.
I really, really looked forward to staying here on our way to White Sands (which by the way is 40 mins away). We were greeted by a welcoming front desk clerk, who gave us a tour of the property, told us about the distinct features of the hotel & gave our dog a treat. Encanto is a beautiful hotel with a dog green space, resort style pool w/ bar service and even a "nightclub"... but you pay every bit for all the features this hotel offers. The problem is the hotel is old, and so is the infrastructure, so when your A/C goes out at 1:05 a.m. & all your given is an apology along with "we are aware of the problem" but don't offer to do anything about it- you get a very pricey, miserable one night's stay, complete with an extra pet fee you were not told about when you booked, despite having a check out email sent to you showing a different rate.
Husband and I flew out to Las Cruces to visit White Sands National Park. Called ahead to Hotel Encanto to make sure it was close to the park. Woman on the phone told me it was a five minute drive.
What she failed to mention is that, while the Park itself is only five minutes away, the entrance is actually about two hours away. We were only in town for three days and did not rent a car so we missed out on seeing the park. When I mentioned this to the receptionist, I was told in a rather rude town that I “should have planned better”.
We wound up spending our entire three days at the hotel because there is absolutely NOTHING to do in the surrounding area. Meh. Would not recommend this hotel.
This place is in need of a complete hotel renovation. For the second time in three years the A/C in the rooms are not working and all they are able to do is possibly let me use a tiny fan if it is available. Seriously? The rooms are old and the bathrooms are old. New hotels have been built in the surrounding areas which we will now stay at after this weekend. $99 a night to sleep in a hot box isn’t worth the pain. Thanks but no thanks