What We Love
- City chic with more breathing room than the city
- Spectacular skyline backdrop in the posh Chandelier Room tapas bar
- New Jersey’s only Bliss Spa (with brownie buffet)
What To Know
- The entire property is smoke-free
- The Pets are Welcome (PAW) program offers a bed, treats and turndown for Fido
- In-room WiFi comes with a fee
- Free WiFi
- Parking On Site
- Room Service
The W became the first major luxury hotel chain to land in Hoboken, bringing 225 rooms and 40 residences to the urban outpost just over the river from Manhattan. The high-rise infuses the neighborhood with an urbane vibe in its Zylo Tuscan steakhouse, Chandelier Room tapas bar and Living Room lobby lounge. Expect signature W beds, Bliss bath amenities, likely a few extra square feet than a comparable spot in NYC, and, if you’re lucky, some pretty killer skyline views. Perks also include New Jersey’s only Bliss Spa, which covers two stories for their signature facial and body treatments (and brownie bar), while Sweat Fitness has become a popular destination for spinning classes.
In the Area
The W was smart to touch down in Hoboken — 15 miles from Newark International Airport, minutes from Manhattan and the first world-class option for travelers to the immediate area. Convenience continues to be key during the stay, with free bikes at the concierge, and Acuras to take you wherever you need to go in Hoboken, gratis with a reservation. Nearby you can grab beers at the Pilsner Haus beer garden or sip craft cocktails at the throwback Kolo Klub. And the Big Apple’s attractions are just a 10-minute train ride away.
How to Get There
The W is very well situated for visiting Manhattan whilst enjoying a quite stay outside the noisy city.
The hotel service is high standards and the roooms are just a bit bigger. Hotel has garage and valet parking.
The restaurant is good, both for breakfast and diner
Great location. Easy access to PATH and lots of restaurants. Staff was friendly and helpful. I loved being on the 15th floor. We were at the end of the hall and it was very quiet! Great views of Manhattan!Even though it was November, the weather was great and my son loved going along the Hudson River and stopping at the playground.
A few years back I used to stay at the W maybe once a quarter- it was my go to place when I wanted to have a staycation. The service was always great and they never skipped a beat. Since then I haven't traveled often as I had a baby so life gets in the way. A few weeks ago I came for the weekend alone just to relax and get away. Upon arriving into valet there were two guys standing talking to each other high fiving and hugging- it must have been a shift change because soon one guy left and the other slowly came to me and said " hey whats up miss are you checking in?" Yes- obviously I am if you see luggage right in my passenger seat. Okay next step checking in- everyone looked tired, confused and it was as if they hated their jobs. They just went through the motions and basics and handed me a key. I ended up just ordering room service and going to bed early friday night, a women full of life came to the door (thank god someone who actually wants to talk). I remembered her from years ago and it reminded me why I enjoy ordering in- the service. The food was just average nothing great but I wasnt expecting it to be great. On to saturday morning now I know hoboken pretty well but I always like to get a locals point of view before I go somewhere. I went to concierge to ask for a great place for breakfast- I was sent to Hoboken Gourment they said its just a few blocks and a concierge favorite.... I get there and Hoboken Gourmet is shut down for good and looks like its been shut down. A concierge at a W hotel didnt know this?? okay so I google something and go to a bagel place. Fine ill never say no to a bagel. I grab a local coffee and do some shopping and come back to the hotel. I wanted to tell the concierge that the breakfast spot was shut down and they should probably find a new place to recommend. I walk into the hotel and see a girl sitting by the concierge desk texting on her cell phone- I approach her since I thought it was some sort of manager. I let her know the story and she said "oh my god im so sorry about that ill make sure to tell them." I asked her if she had any recommendations for dinner later on, she replied with "yes if you walk up to washington street there are a ton of places to eat" I literally laughed- I asked for a recommendation not a general location of things but okay. I said can you tell me one of your favorite places to go she said " Oh I dont live around here and I'm new to this role let me ask the concierge" okay hold on did I not just say your concierge team sent me somewhere shut down? again I will google something myself- insane. Other than these interactions....the bed is so comfortable, the room was clean and quiet, if I didnt have to get up and eat I could stay in the room for two days- I also love the bliss products and service at the spa, such a good facial. Over all I think the service side has gone down I would expect the lack of attention and details to be at a hilton or sheraton but not W. A few years ago everyone I spoke to was always willing to chat with you and help. Clearly there is new management who is not present except for that one new girl who clearly needs more training. I remember a few years ago I always saw managers front facing and you can tell they were taking care of their people and the hotel. There was a young man and girl who were always at the front door greeting guests, they actually looked like they could be related but they seemed to love their jobs and they knew everyone, they were always saying hello and people were always saying hello to them. Hopefully the next time I come back there is a change in attitude from the staff to make myself and other guests feel like guests and not strangers. Again the hotel itself is great but if there's no service I could stay anywhere else for a fraction of the price.
After searching for the perfect hotel while visiting NYC, we decided on the W Hoboken. Thank goodness we selected this hotel because it was just right for us. . . welcoming, clean, great views, and plenty of restaurants in the surrounding area. It was nice to explore NYC during the day and then return to our hotel across the river. Like previous reviews state, it was an easy train ride on the PATH to different parts of NYC. We also enjoyed walking around and exploring Hoboken. We would recommend and we would stay here again!
I was in Hoboken for a job interview and this was the hotel they chose for me. Lucky for me I am a Platinum member so I qualified for an upgrade. The hotel location was not only directly next door to my interview but also very close to anything you would need during your travels. All staff I encountered were friendly and helpful to a very above average for SPG and what should be expected of a W hotel. The rooms are certainly not very large nor is the decor anything g to speak of. My view of Manhatten was excellent. The bed including the pillows and sheets were all very good quality and comfortable. The room was very clean. Having ONLY one bottle of complimentary water compared to 6 different pay options is NOT what I am used to from SPG nor is it an acceptable way to treat a Platinum guest. Overall, outside of the stingy water my stay was all I would ask for from a hotel. Not the perfect experience but a good one that meets expectations.