Peppermill Resort Spa Casino
What To Know
- Free parking and WiFi
- Standout meals are to be had at on-site Bimini Steakhouse (which also has a floor-to-ceiling aquarium)
- Despite the fact that part of the casino is reserved as 'non-smoking,' the scent of cigarettes does linger
- Free WiFi
- Handicap Accessible
- Parking On Site
Peppermill Resort Spa Casino offers accommodations throughout the area in Reno.
Make yourself at home in one of the 1623 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 10 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 14 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Reno? This resort has 106000 square feet (9848 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
How to Get There
I booked a Luxury Suite in the Peppermill Tower, the main draw being a romantic getaway with my husband, complete with a whirl pool bath tub and sauna shower. The room was nice we had fun the first night, ate dinner at Romanza (wonderful dinner very romantic, shout out to our server Jeff, lemon cheesecake was amazing). However the second day we came back from lunch to the most disgustingly putrid sewage smell permeating throughout the room. It seemed to have started in the bathroom, however all the drains in the room smelt like it. The maintenance man they sent up per my request said that it was the most disgusting smell and he didn't understand where it was coming from or why. He poured simple green down the drains to get rid of the smell leaving a chemical smell behind... So gross and harsh on my asthma. Then we had an air purifier sent up, that helped a little bit it was so loud. We ended up going out to get away from it all instead of being able to fully enjoy the room as planned. Kinda bummed out about it. Put a damper on the last night of our anniversary weekend. I know things happen and all but I was disappointed still. With that being said Miriam T at Chi that night was amazing in assisting my husband and I on our dinner date. :) The kitchen messed up my order and leftout the cashews in my cashew nut chicken dish, when I asked where the cashews were she had the kitchen remake the dish as advertised. Great service and such a sweet lady all night long. People like Jeff at Romanza and Miriam T at Chi are the reason I'll come back at least to eat not sure about staying at the hotel again. I want to,just not sure I want to chance another encounter like the one I just had. It is a beautiful casino and amazing eateries though.
Peppermill does not seem to care about people’s safety! I bring my family to the peppermill every time they come into town and typically this casino prides themselves in being safe and not allowing profanity on the table, except for last night. Being a solo female gambler I thought I was safe. This man verbally attacked me in front of others on the Black jack table and threatened to find me, said the most vulgar things, and threatened my life!! The Pit boss, Tiffany, came to the table and said there was a language barrier even though the dealer clearly was trying to tell her what happen. Unbelievable!! They allowed him to walk to another table! How does a place that is upscale with the triple A four star rating allowing a man to threaten a girls life and not take action??! I spoke to security and asked them to walk me to my car and will follow up with a report as I was extremely shaken and a scared yesterday. Peppermill’s tolerance of this kind of abuse is not okay!
came to hotel before 11am, the checkin line is very long, finally get served after queuing for about 40min. The lady checked and said my room is not ready, but should be ready soon. She asked me to come back at 12pm. So come back at 12pm, found the queue is even longer. After another 45 min, finally served again. She checked and said my room was still not ready, but she requested the cleaning now and could do pre-registration for me. She said it should be ready soon and somebody will call me to get the room key. At least the first lady could have asked to clean the room or register me so I don't have to wait in the queue again for 45min for no reason. Now another 1hour has passed, and there is still no call for room key. The foyer is very noisy crowded with people. I wonder why they could not have more agent to help people out. And here I am, after arriving for 3 hours, still no room. Very bad experience!.