Westgate Las Vegas Resort & Casino
What We Love
- A glamorous stay at a legendary Vegas resort, with the option for a luxe suite or stunning villaThe history – Westgate resort hosted 837 consecutive sold-out Elvis Presley shows through the 1970s
- The on-site monorail station that will take you to the heart of the Strip
- The long list of shops, lounges and bars, as well as the hot tub, pool and six tennis courts
- The Benihana outpost – the largest in the world
What To Know
- Located right off the strip on Paradise Road
- Rooms are rather large but some of the decor is a bit dated
- Every day that you choose to take advantage of their Go Green program, you'll earn $10 in credit that can be used towards dining at on-site restaurants
- Parking On Site
With a stay at Westgate Las Vegas Resort & Casino in Las Vegas (East of the Las Vegas Strip), you’ll be minutes from Las Vegas Convention Center and close to University of Nevada-Las Vegas. This 4-star hotel is within close proximity of Las Vegas Country Club and Fashion Show Mall.
Make yourself at home in one of the 2956 air-conditioned rooms featuring refrigerators and LED televisions. Wired Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Take time to pamper yourself with a visit to the full-service spa. Gambling sorts can try their luck at the casino, while others may prefer outdoor tennis courts or a 24-hour health club. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Food & Drink
Grab a bite to eat at one of the hotel’s 10 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Las Vegas? This hotel has 225,000 square feet (21 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
How to Get There
At first we were proud to be in the old International Hotel that Elvis Presley made famous and stayed and performed at through 1969 into the 70s but after checking in we were accosted by people wearing Westgate name badges and offered free breakfast and dinner on the hotel, remembering how friendly Vegas use to be I ended up signing and agreeing to accept but then reading that we had to sit through a 90 minute presentation about the resort and possibly time share. We were suckered, they started out all polite and nice but this girl Darlene came out so pleasant and said she was a manager and badge even said that but once we decided their resorts weren't for she became angry, belligerent and finally took her name badge off that said manager and put on a plain name badge. If you stay at this hotel do not accept any offers from anyone, don't sign anything and trust no one but the direct hotel people and not the resort people. They did comp us for one night for having no heat in our room for 3 days and that take a bit of the sting out of our stay. On the other hand the casino and restaurants were awesome and Barry Manilow was fantastic as usual!!!!!!!!!!!!!!!
I was very pleased with the customer service. We were treated respectfully. Sung at the frondesk was polite and accommodating to changes we made to our reservation. I recommend this Resort. It is clean.
Let me start by saying I have never done a review before...just not my thing...but I felt I had to after my stay at this hotel.
It started with my first room (that's right first room) Upon arriving in my room, it was stuffy and hot. I tried to turn the heat down but didn't appear to be working. The thermostat looked like it was from the 70's...I am certain it was more for decoration not function. We called for someone to come and fix it and get the heat turned down but no one ever came. As a side note, I went to the bathroom and while I was in there I noticed pubic hairs on the edge of the tub...ugh. We had a rough sleep as it was hot and stuffy. I jumped in the shower and noticed the vent on the bathroom ceiling was FULL of dirt...so much so that there were no spaces between the slats of the vent. I checked the one in the main part of the room and it was the same. Hence the stuffy stale air. In the morning we called again for someone to look at the thermostat and then went out for a few hours. Upon arriving back in our room, it was clear no one came to look at the room. No vents cleaned...no temperature fixed. We called down again and they said someone came but couldn't get in the room. REALLY? Is it not YOUR hotel...and you couldn't get in???? I had enough and said I needed a new room. They moved me to a different tower. We waited half an hour while the bellman brought our new room keys. When we got off the elevator on our new floor, we were greeted with a wall of plywood with a sign that said CAUTION HARD HATS REQUIRED CONSTRUCTION. We kept going to our hall and as I approached our door, I realized we were the last room before the total renovation zone. The rest of the hall beyond our room was in full stop construction. As I opened our door the room beside us had a construction worker walking out of the room with the door under his arm. I peaked in and it was full construction...saws, drywall etc. I couldn't believe it. I called down to the desk and said this was not cool. Loud and total construction zone. They said "oh...ya you shouldn't be on that floor...not sure how you ended up in that room" Sooooooooo….onto room number 3. We waited an hour for the bellman to come up and bring us keys to our new room and moved. Upon this fiasco, I went to talk to the manager. I explained everything that had occurred...the first room, pubic hairs, disgusting vents, hot room, 2 calls no maintenance, second room in construction zone and 3rd room. I said I wasted my entire afternoon waiting for keys and moving rooms not to mention no sleep in my first room. She said she could take off the resort fees for one night...I said she should take off all the resort fees for the stay...she said no. Ridiculous...those resort fees are nothing for them...it was the least they could do....but no. 1 day resort fees removed. Do Not Stay Here...brutal
Absolute value for money. Room was clean and staff were very helpful. Only downside is that it is far from the main strip and also the restaurants within the hotel are very poor. However felt safe there.
My event was 5 stars and that was the reason I was there. The conference center could use a little pick me up. The banquet team needs to learn when and/or how to refill the water stations in the middle of the speakers talking. It just didn't seem like they had enough staff around the area. The conference manager in charge of the space we occupied during breakouts was not quick enough when having the engineering team turn on the AC. It took almost an hour whereby if they had all their banquet orders in place it should have been automatic for the time scheduled.
All in all, I do like the Westgate Hotel. I find it reminds me of old Vegas & I enjoy going back for various events shows or meeting up with friends.
Please note that this was constructive criticism & ways to improve. Thank you Westgate!