Waldorf Astoria Las Vegas
What We Love
- Prime location in CityCenter with easy access to the Strip
- A serene, Zen-like atmosphere unusual for Las Vegas
- Ultra-contemporary LEED-certified design
What To Know
- There are stellar bars and restaurants but no casinos or nightclubs (they're just a short walk away though)
- The pool is closed from November to February and occasionally on windy days at other times of year
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Serene CityCenter stay that adds a dose of sophistication to the Strip, with two pools, a spa and haute French fare
The opulent, otherworldly interiors of the Waldorf are more Hong Kong than Vegas. So it’s no surprise that this “Zen City” hotel, with its sustainable architecture, tranquil atmosphere, and non-gaming/nonsmoking policy attracts a particularly stylish set. There’s a hushed sexiness to the Sky Lobby, with its glowing black marble floors, curving art installations and abstract, umbrella-like lights, which float above the lounge. And the other common spaces reference Asian design traditions without resorting to the typical Vegas kitsch. Even Standard Rooms are sumptuously outfitted with chic Asian-inspired furnishings, high-end linens, marble baths, and tech-forward amenities like a futuristic lighting and sound system, electronic blackout curtains, and a 42-inch flat-screen TV (plus a smaller one in the bathroom), all controlled by a touchscreen tablet next to the bed. Thoughtful extras, from champagne glasses to aromatic bath salts, add warmth to the thoroughly modern space. Two lap pools, a plunge pool, and two Jacuzzis float above the glittering CityCenter complex on the eighth floor offer every manner of pampering (think free mini-smoothies, snacks and attendants to clean your sunglasses), while the Asian-inspired spa proves equally indulgent, with 17 treatment rooms, a salon, a yoga studio and a series of heat and water experiences — steam rooms, a hammam, a laconium, an ice fountain and plunge pools — for guests to relax in before or after treatments. Book in advance to score a seat at Twist, the only U.S. restaurant from three-Michelin-starred chef Pierre Gagnaire, or take a culinary tour of Asia courtesy of the airy Mozen Bistro. Afterward, survey the sophisticated scene at the 23rd-floor bar, which has floor-to-ceiling windows that invite in glittering views of the Strip. It’s all the sin of Sin City, with the salvation of escape.
In the Area
Of course, sleeping in the self-proclaimed “Zen City” doesn’t mean skipping Vegas’s sinful pleasures altogether. The hotel is located at CityCenter, right in the middle of the action on the Strip. Futuristic skybridges and trams transport guests to nearby attractions, or you can just get a free ride in the hotel’s Mercedes-Benz. Take the skybridge over to the Daniel Libeskind–designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Your CityCenter location also gives you easy access to culinary heavyhitters, from the three-Michelin-starred Masayoshi Takayama and Jean-Georges Vongerichten to Wolfgang Puck and Todd English. For a little retro fun, take the 10-minute taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs.
How to Get There
I was surprised with a Birthday trip to Vegas to see Bruno Mars (outstanding concert). My husband booked the weekend at the Waldorf. He knows I hate cigarette smoke and they don’t have a casino so it’s nice to walk in without the smell. The first 40 minutes I was there I had a very unpleasant experience.
While my husband was checking in I headed to the ladies room. I took my luggage in with me, very tiny water closet but a beautiful bathroom. As I finished my business I went to open the door and the door handle came off in my hand. Needless to say I am clousterphobic, thank goodness I had my phone with me, however my husband had it on silent and didn’t get my call for about 25-30 min. As he finally looked at his phone and saw my panicked message he brought a female employee into the bathroom where they found me in a full blown panic attack. Everything turned out ok but I was disappointed that we didn’t hear from management on the situation. Apparently they had purchased this hotel that used to be a mandarin and have not started renovation.
The rest of the trip was nice. They have a lovely afternoon tea and the pool area employees are awesome. Hotel suite was nice but needed updating furniture was a bit worn.
It was an overall disappointing experience. I had high hope for my stay at Waldorf Astoria at Las Vegas and yet it was among my worst experience ever at a hotel. First of all, I had to wait for extra amount of time at check in area (I guess it was because EDC weekend and convention high season). But the efficiency of Waldorf Astoria staff is below average and subpar.
Second and most important of all, I had my worst dining experience ever in Zen Kitchen on the third floor. I visited it on May 18 from 10 am to 11:30 am. The waitress Sierra showed different attitudes towards my table and the tables next to me. She so comfortably ignored my table and requests while passionately served guests next to me. I have to raise my hand to get the male manager's attention before he got her attention to my table to get my order and so on. I am very disappointed that hotels like Waldorf Astoria will tolerate its staff with such discretionary behaviors. I can't help but notice that the guests next to me were all Caucasians and Sierra herself is an Asian staff. Thoroughly disappointed by that experience. Unsurprisingly, she messed up my bill charge after I finished and the front desk staff had to call to confirm the exact amount of bill. Very unprofessional.
Thirdly, as a Hilton Honors Diamond member, I did not get any of my membership benefits. The check in experience was a mess. And I cannot check out late. They gave 12 pm check out after I plead my case to them repeatedly. And although the tea lounge has no availability during my stay, the check in staff still recommended it to for some reason. And it came as a huge disappointment after I found out there is no availability.
Finally, it was just an unpleasant and disappointing stay and I do no recommend Waldorf Astoria at Las Vegas to anyone. There are much better options on the strip.
This hotel is unique. It is a luxury hotel on the Las Vegas strip, but offers an intimate and privacy. The fact that there is no casino is a huge advantage as the only patrons in the hotel are either staying there or are visiting the restaurants. It is only a short walk to the Cosmopolitan and the Bellagio. The drinks at the Skybar are exceptional
This hotel is a welcome respite from the hustle and bustle of the rest of the strip. Yes, it's fun and exciting to walk through the busy hotels that have lots going on, but it was so nice to come back to a peaceful place after lots of walking in crowds where there's a serene and relaxed vibe. We were also pleasantly surprised by the quality of the food! Room service was REALLY delicious, as was the sushi at the on-site restaurant, Zen Kitchen. Afternoon tea was also GREAT, best scones I ever tasted! Staff all around was superb; everyone was very welcoming and helpful. Rooms were always cleaned, and we never even saw the maid service. Very close to Crystals (high end) mall, as well as Eataly Italian food emporium. Highly recommend this hotel if you're visiting Vegas but don't necessarily enjoy having a casino downstairs, making your way through crowds in your lobby, and the loud drunken antics that you see a lot in Vegas. As a bonus, we met an extremely famous musician in the elevator who was playing one of the larger hotels on the strip; apparently he was a guest at the hotel, and wanted to "get away" as well! Overall, highly recommend this hotel for adults. If you're on spring break and want to act like you're 21 again, I'd recommend staying elsewhere.
We have stayed here before and really enjoyed it. However this time I decided to get a city view room versus strip view for a change of pace. Found the quality of the city view room was lacking. Fridge didn't work. Too much noise from pool. Carpet was dirty.