Waldorf Astoria Las Vegas
What We Love
- Prime location in CityCenter with easy access to the Strip
- A serene, Zen-like atmosphere unusual for Las Vegas
- Ultra-contemporary LEED-certified design
What To Know
- There are stellar bars and restaurants but no casinos or nightclubs (they're just a short walk away though)
- The pool is closed from November to February and occasionally on windy days at other times of year
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Serene CityCenter stay that adds a dose of sophistication to the Strip, with two pools, a spa and haute French fare
The opulent, otherworldly interiors of the Waldorf are more Hong Kong than Vegas. So it’s no surprise that this “Zen City” hotel, with its sustainable architecture, tranquil atmosphere, and non-gaming/nonsmoking policy attracts a particularly stylish set. There’s a hushed sexiness to the Sky Lobby, with its glowing black marble floors, curving art installations and abstract, umbrella-like lights, which float above the lounge. And the other common spaces reference Asian design traditions without resorting to the typical Vegas kitsch. Even Standard Rooms are sumptuously outfitted with chic Asian-inspired furnishings, high-end linens, marble baths, and tech-forward amenities like a futuristic lighting and sound system, electronic blackout curtains, and a 42-inch flat-screen TV (plus a smaller one in the bathroom), all controlled by a touchscreen tablet next to the bed. Thoughtful extras, from champagne glasses to aromatic bath salts, add warmth to the thoroughly modern space. Two lap pools, a plunge pool, and two Jacuzzis float above the glittering CityCenter complex on the eighth floor offer every manner of pampering (think free mini-smoothies, snacks and attendants to clean your sunglasses), while the Asian-inspired spa proves equally indulgent, with 17 treatment rooms, a salon, a yoga studio and a series of heat and water experiences — steam rooms, a hammam, a laconium, an ice fountain and plunge pools — for guests to relax in before or after treatments. Book in advance to score a seat at Twist, the only U.S. restaurant from three-Michelin-starred chef Pierre Gagnaire, or take a culinary tour of Asia courtesy of the airy Mozen Bistro. Afterward, survey the sophisticated scene at the 23rd-floor bar, which has floor-to-ceiling windows that invite in glittering views of the Strip. It’s all the sin of Sin City, with the salvation of escape.
In the Area
Of course, sleeping in the self-proclaimed “Zen City” doesn’t mean skipping Vegas’s sinful pleasures altogether. The hotel is located at CityCenter, right in the middle of the action on the Strip. Futuristic skybridges and trams transport guests to nearby attractions, or you can just get a free ride in the hotel’s Mercedes-Benz. Take the skybridge over to the Daniel Libeskind–designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Your CityCenter location also gives you easy access to culinary heavyhitters, from the three-Michelin-starred Masayoshi Takayama and Jean-Georges Vongerichten to Wolfgang Puck and Todd English. For a little retro fun, take the 10-minute taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs.
How to Get There
I have just completed my first visit to the Waldorf since the change in ownership about a year ago. I had previously stayed here when it was the Mandarin about a dozen times. I was eager to return, but also slightly nervous based on the varying reports found here.
All in all, it was nearly the same positive experience with just a different hotel name hanging on the wall.
We checked in later in the evening (945pm) so we experienced no lines nor did we have to wait for our rooms to be ready. Upon learning my friend and I were traveling together but in different rooms, the front desk made great efforts to secure my friend and I new rooms on the same floor, which was much appreciated.
The rooms appear nearly the same as they were before. Many have mentioned here the extreme wear and tear on the rooms. I didn't notice anything negative with the condition of my room at all that would effect the quality of my stay. A knick here and there yes, but otherwise no issues. My friend had a shower drain issue with her room which was quickly rectified. The bath products are now Salvatore Ferragamo with a very pleasant scent and consistency. (Mandarin's bath products previously were extremely runny. Not the case now).
The best part for me of this stay was seeing all the familiar faces from the Mandarin days in most of the venues. Zen Restaurant for breakfast was full of the wonderful wait staff I had come to know. This goes for most of the Spa and Valet/Bell staff as well and even a few of the Sky Bar wait staff. My experiences in these venues were fantastic.
The pool area also is relatively unchanged at first glance, but the one disappointment of my visit would be found here. We were sat promptly as is the norm, however in the two hours we spent by the pool we were only checked on once by a waiter for drinks etc. Granted, it was almost at capacity, but I expected a bit more than once in two hours. Did this ruin my trip? No not at all, but it is worth noting as an area for improvement.
The hotel now also utilizes text messaging to check in with you about various aspects of your stay. You can also request amenities or concierge advice etc through this medium. I found it to be very convenient and appreciated. Requests were followed up in a timely manner.
Aside from the pool, the service we experienced was the high level we had come to know and love. I know refurbishments to the hotel are coming, but I'm not quite sure when. I would certainly stay here again and very much look forward to seeing what's in store next. I can only hope the same familiar faces will continue to stick around as they are the heart of this property.
This was the first time in Vegas I stayed where there wasn’t a casino. I was hesitant at first but the Waldorf showed me what I have been missing. Amazing, amazing staff. Service was top notch. Had a small bump in the beginning, spoke with Michele the front desk manager and it felt like within minutes felt like the bump was a distant memory. Our stay was flawless. Took in the spa( which was outstanding).
I am staying with the Waldorf next visit! Can’t wait ????????????
The staff and service were fantastic,however the the facilities themselves were very tired. The rooms and pool area need a major update. The hotel rates are high for a building in need of total upgrades