4.0
Very Good 3860 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom property Suite home cottage condominium flat

Overview

Location

A stay at The Westin Las Vegas Hotel & Spa places you in the heart of Las Vegas, minutes from High Roller and close to Las Vegas Convention Center. This 4-star resort is within close proximity of The Auto Collections and Miracle Mile Shops.

Rooms

Make yourself at home in one of the 826 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters. Wired and wireless Internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and a 24-hour fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Las Vegas? This resort has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

The Westin Las Vegas Hotel & Spa
160 E Flamingo Rd
Las Vegas, NV 89109 United States

Reviews

4.0 Very Good 3860 Reviews
Lacks customer service
Reviewed 1 day ago

As a frequent guest in Marriott properties, customer service is important and can make or break a stay in a hotel. While on business in the area, I felt it was important to have the ability to take some downtime when possible so I decided on the Westin. I was given an accessible room given that I had a toy chihuahua accompanying my girlfriend. Noise from the hall was an issue so I got a room fan to drown out the noise though it took several attempts to get one a day later. On my last evening, a party down the hall caused too much noise causing the dog to bark. I received a phone call to return to take care of the noise which was done within an hour or so as I was in a Cirque show when the phone call came through. Everything seemed fine when I returned and I was no longer questioned by the staff. Upon checking out the following day, a $150 damage fee was charged to my account. When inquiring about the charge the staff could not answer so I asked for information from the front desk manager. Alexander Selma, the front desk manager informed me that I had to have the dog on me at all times and that the 5 lbs dog caused damage. There is no such policy that was presented or I could find on the "pet-friendly" hotel's website or materials. I also had a transcript with the hotel staff and his voicemail the night before that contradicted his claim. I then asked to go to the room to see what damage was caused, Alex refused. Without a resolution, I asked to speak to the hotel manager and was promptly denied. I elevated my voice in my request which prompted Alex to contact the hotel manager, Keith Shopnick. When he could not get Mr. Shopnick on the phone, he told me to leave the hotel. I asked for his business card and the card for Mr. Shopnick with his direct line to which he refused my request. Instead, Alex, called security on me to escort me to my vehicle. His disrespectful acts and discreditability is not the level of service I am accustomed to from a Marriott property. I attempted to call Mr. Shopnick and left a message with information to return my call while I barely made my flight. No one has contacted me about the incident so apparently, their disregard for the customer goes beyond the front desk. There are plenty of options to stay in at Las Vegas. I would not recommend this property.

Don’t stay here
Reviewed 4 days ago

This is one of the worst hotel experiences I have had in a long time (I travel weekly for work). The room was clean, but the AC fan was SO loud I had to keep it off at night (it’s 100 degrees). When I came in the room it was rattling, but was able to use my fingers to bend some of the grilles so that stopped.
This morning I got woken up at 7am by a maintenance worker peeling duct tape and painting. I asked him how long he would be working and he said all morning. The noise travels right through the doors. Why would you put someone in a hotel room right next to where they are doing maintenance work? I took video of this, but unfortunately am only able to post photos here. Will write another review elsewhere that allows videos.

Good location for business travel
Reviewed 5 days ago

A warm, professional and friendly staff made the stay very comfortable and facilitated my business trip. The breakfast was of good quality, the public areas were comfortable, the access to nearby two monorail stations made for easy access to the Convention Centre. Situated only a short walk to the strip meant you were able to stay out of the hustle and bustle but still be close to all the action.

Always pleased with Westin Las Vegas
Reviewed 5 days ago

We have stayed at Westin Las Vegas several times now. It is the hotel we prefer. THE
biggest reason is the cleanliness of the rooms, bathrooms, sheets. This is BIG for me.
We appreciate the cleanliness so very much. The kind and professional desk agents are
great, the complimentary water is wonderful. All good!

four nights
Reviewed 5 days ago

no breakfast, too expensive
not a good value, rather stay in a f airfield inn for a lower price.
room looked over an kitchen exhaust fan, and there was only one coffee packet in the room.
not happy with the stay, have had better for the price.