The Palms Casino Resort
What We Love
- Some of the city’s best clubs, bars and restaurants are on-site
- The protruding glass floor at Ghostbar, 55 stories over Vegas
- Getting hot and steamy at the co-ed hammam in the Drift Spa
- The young, hot, carefree crowd
- Easy in-and-out self-parking, to avoid the valet waits
What To Know
- The Palms is not on the Vegas Strip; it’s about a mile and a half away, a $15 cab ride or a 25-minute walk
- Palms Pool is open only from mid-March to early November; the daytime scene is a bit lacking without the poolside fun
- The Palms Casino Resort is about the party scene; if you want an occasional respite, check out the neighboring Palms Place (which has a pool that's open year-round)
- Free WiFi
- Parking On Site
It’s all about classic hedonism at the Palms Las Vegas: nightlife, gambling, pool parties, and swanky guest rooms for more after-hours fun. Within the Palms enclave, the Fantasy Tower flaunts a cool, contemporary feel to suit the tastes of its young and stylish party-hard crowds, perfect for hosting the true “what happens in Vegas stays in Vegas” experience—without those chain-smoking slot-hoggers. The menu at Drift Spa, one of the resort’s best features, runs the full gamut of pampering indulgences. The single and adventurous should check out the co-ed hammam for easing tensions built up after hours spent on the game floor.
In the Area
While the Palms attracts a younger crowd than most Vegas resorts, it’s worth the drive (or walk) to the Strip, where most of the action takes place. For a little retro fun, tell your taxi to drop you off at the Pinball Hall of Fame, home to the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs. Need to escape the Vegas scene? The Hoover Dam, built more than 70 years ago 30 miles outside the city, remains a bucket-list attraction. The serene natural trails through Red Rock Canyon National Conservation Area also feel worlds away from the Vegas gimmicks. Practice your camera settings for closeups of tarantulas and scorpions.
How to Get There
They rope out four lines for concession and i approach one line an employee at that line states shes not open so i move behind second line and get to the counter and she says shes not open so i stand behind the 3rd line and the third line opens up so i rush to that line and he tells me i need to stand in line behind four other people and i explain to him that i was in line ahead of those people and he called me a liar so i decided not to buy a movie ticket and walked out and will never return to that theatre again pls learn from my experience those employees are not happy and they display it with the customers.
This hotel does not try hard enough. A lack of staff from the Entrance to the Front desk to personnel on the floor. The Resort Fee is a total scam. $49.00 per day and all I got was two Newspapers that I had to ask the bellman for. When I asked about it the clerk showed no interest at all. The restaurants are overpriced but their are chain fast food places in the hotel to compensate. We ate our Restaurant meals across the street at the Gold Coast Casino. What was most annoying was the $75 A DAY charged to my credit card for things that I might charge to my room. I understand the reasoning behind this but it did make me feel untrustworthy. It is reversed when it is apparent that there were no late charges. There was a notice in the room that I would be Charged for any of the overpriced items in my room if I even inspected them and also a $25. charge if I even opened the the mini fridge in my room. The bathroom was a mystery, a huge shower stall that you could hold a party in. No bathtub, not a winner when you have ladies in your party, Only two bath towels, two hand towels, and two wash cloths. Is housekeeping told how many guest will be in the room and then put in the appropriate amount of linens etc. We have been to Vegas on a number of occasions so were not looking for the "VEGAS" experience. This was not our first choice for a hotel, it came a part of our "Continental Cup Curling" package.We will look for something closer to the Strip" or downtown on our next trip.
This wasn't my choice to stay here and after the complete remodel it might be better. I heard construction all morning while I was hungover from the night before. Definitely not great. The club upstairs was pathetic, and the casino was boring. I had a better stay at Treasure Island for less and on the strip. I love my room though, great space and very comfortable beds!
Expensive, out of the way, inadequate amenities.
Stayed for 3 nights at a business convention. First impression lousy. No automatic doors at entrance and no doorman to help get luggage unloaded and inside the double set of glass doors. We struggled, 3 ladies with 2 suitcases each and hand luggage. Late afternoon arrival and only staff were security people.
No coffee or fridge in room. Dim lighting in rooms. Main entrance light bulb out. No bathtub.
Wifi poor quality, in and out constantly.
Overall, not impressed and unlikely to return to the Palms
I have stayed at numerous hotels in Las Vegas and the palms is by far the worst hotel I have stayed at. I won a radio promotion package trip for a one night suite, vip tickets for a lady antebellum show and $250 resort credit. The check in staff was very rude and unhelpful. Upon check in we were told that we had a regular standard room which they switched without even lettings us know from the suite that we had won. I had to contact the promotor that set me up with my package and she had it changed back but we had to switch from our standard room to a suite which was very inconvenient when it should of been the original suite room we had from the beginning! We were told that the $250 resort credit could be used for food and drink in the hotel yet I was told I could use it anywhere in the resort by the promotor. I figured that using some of the credit in the palms OWN GIFT STORE would of been fine but NO we got charged for everything we bought in the gift store and they refused to take it off when we checked out. If we can't use credit in the gift store then we should of been told that, we were told of no such thing until it was too late. The manager was NO help when she came out, we were told they had no way of removing the charges since they can't see the purchases we made in their own gift shop even though I had a receipt for everything we bought in there! I was then told she would call me and have it figured out which she never did! VERY unprofessional! We were treated horrible that whole weekend just because we won a promotion package and we had free stuff? Our weekend that we took work off of was ruined because they wanted to change EVERYTHING that was included in our package. Our concert tickets were even changed from suite tickets to back row seats!!! Unbelievable! I don't know how a hotel can treat guests that way and just do whatever they want and change all of our CONFIRMED things. I found out later by the promotion company that gave me the prizes I won that they changed all the plans she gave the palms hotel without even letting her know! The rooms are not even great here, its ghetto and run down inside and frankly they let people out from the street (homeless and drug addicts) into the hotel, I did not feel safe the whole time. There was construction going on and places to eat there were limited. Buffet was cheap but the food was horrible! The service at this place is horrible and everyone that works there is miserable with their life and hates their job. I still have not heard one word back from the hotel refunding the charges that they should of removed for not being clear about what we could spend a credit at in their OWN hotel. I would never stay here again or recommend anyone to stay here but to stay somewhere on the strip at least, places like Treasure Island and Stratosphere have better service and are actually cheaper than this horrible hotel! Save your money and stay somewhere else! When the manager of this crappy hotel wants to let us know why they changed our confirmed plans of what was supposed to be a fun relaxing trip to a horrible money scam and give me back the money you charged, then let me know! The promotor already said she would be looking into it as well and will not be working with this resort anymore for radio contests!