The Cosmopolitan Of Las Vegas
What We Love
- The hippest hot spot, Rose. Rabbit. Lie., defies categorization and expectation, combining experimental performance art courtesy of interactive floor shows with stiff libations, a catwalk ready crowd and beautifully presented fare
- The Sahra Spa’s cavernous hammam
What To Know
- The Boulevard pool turns into a 4,200-square-foot ice rink overlooking the Strip during winter months
- Reservations recommended for any of the restaurants
- Some rooms will have noise from the pool area
- Parking On Site
With video art installation pieces and a who’s who of culinary and nightlife legends, The Cosmopolitan aims to be the hippest resort on the Strip. The overall feel of the place is Miami Vice meets James Bond meets Paris Hilton (this is Vegas, after all). The futuristic lobby sets the tone, with iPad check-in and columns that double as morphing digital art pieces. Nouveau baroque chandeliers and marble floors keep things grounded in high-end Vegas, and the architecture (the hotel occupies two 52-story glass towers) optimizes views of the Bellagio fountains, the Eiffel Tower replica and the Strip’s other over-the-top sights. The 2,995 condo-style units channel Hollywood Regency by way of Jonathan Adler—think baby blue alligator print side tables, custom leather headboards, and Pop Art wallpaper. Many have sprawling terraces, Japanese soaking tubs, and kitchenettes with microwaves and Subzero minibars. At the center of the casino floor is a three-story bar draped in two million crystals that form a massive glittering chandelier. It’s part of the complex’s 300,000 square feet of retail and entertainment space, which includes 13 restaurants (from “it” chefs like Jose Andres) and Vegas outposts of hip New York spots like Blue Ribbon Sushi and legendary nightclub Marquee (the Vegas version thumps both day and night and includes art installations on giant LED screens). Inspired by desert landscapes, the Sahra Spa has 30 treatment rooms and a hammam, with Morrocan-, Turkish-, and Malaysian-inspired treatments. Guests can choose between the surf lodge vibe of the Boulevard Pool, the more serene Bamboo Pool, and the raging Marquee Dayclub Pool.
In the Area
The hotel has some of the more edgy shopping in Vegas with CRSVR (which specializes in limited edition sneakers), cult denim shop DNA2050 and collectible Japanese purveyor Kid Robot. You’re also right near the Daniel Libeskind-designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Across the street from the Cosmopolitan is one of the largest gay dance clubs in the U.S., Krave, which offers cutting-edge DJs, dance contests and go-go dancers on a Broadway-size stage. For a little retro fun, take the short taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs. Have a need for speed? Suit up and put the pedal to the metal at the Richard Petty Driving Experience, where you can drive yourself or ride along with an expert.
How to Get There
Efficient and clean. I’ve stayed here 3 times already. The first was when they first opened and it was going thru pains. They lost my luggage and then it got damaged. They made up for it and were very gracious and professional.
No shower curtains! Clean and check in and out was seamless. Not the best Casino in the strip but the accommodation and amenities made up for it.
If anything, u just have to be picky with the food joints as not all are great. In fact both joints we went to were disappointing.
Other than that, it would always be one of our choices. It is also central.
Second time staying here.
Had an issue with the room upon arrival, they offered to send maintenance to fix the problem.
Never sent housekeeping afterwards to clean up after the repair. Asked for service the next day which I received during the day. Upon leaving my room for dinner I placed a do not disturb sign on the door. To my surprise upon returning from dinner I found housekeeping in my room despite the DND sign in the door!
The Guest Service Manager I was communicating with via email, after I expressed my concern about this, never replied to my message, not even an “I’m sorry for the inconvenience/misunderstanding”.
I had to call and ask to speak to the manager who offered minimal compensation but no apology.
Besides the poor customer service, the rooms are spacious and it offers many dining options.
Beds are uncomfortable, very soft and dip.
Slippers is the best thing! I think every hotel should offer slippers especially if there is carpet in the room.
Shout out to the woman, I believe her name is Yvonne - sorry didn’t jot it down, at Va Bene cafe who went the extra mile and offered me hot water with honey for my soar throat! It was much appreciated! And she remembered me 2 days later and asked how I was doing. That’s customer service!
This is our first time staying at the Cosmo as we have read mixed reviews here. We stayed 4 nights from Monday to Friday and we booked it with Allegiant Air while you pay for 3 nights for 4 nights.
We checked in at 2:30pm and waited in line for only 10minutes before the front desk representative, Diego, checked us in. We asked for a complimentary upgrade to a terrace fountain view room and he really tried because he called to the back then personally went to the back to ask. Unfortunately, Lady Luck was not on our side. Diego gave us a choice of an upgrade for an additional $45 night or he can put us in a newly renovated room on the 50th floor in the Chelsea tower overlooking the fountains and strip at no extra charge. We took the latter. Diego felt bad about not being able to upgrade us so he gave us a late checkout until 1:30 pm. That same evening, Diego had a box of chocolates sent up to us with a hand written note. How generous and thoughtful is that! Thank you so much Diego! This young man even comped our 4 night parking worth $40. It is actions like these of Diego that help guests feel valued iso being nickeled and dimed like at some hotels.
Our room had 2 queen beds with very comfortable duvets, 2 bath robes, 2 pairs of slippers, iron, safe, 2 fridges. One fridge is empty while the other is filled with bar items.
Our bathroom had a huge walk in shower but no tub. There were 2 sinks and a separate WC. Towels are limited in the room with 2 of everything. The first 2 nights we noticed the shower drain plugged and water was not draining properly. On our 3rd day when we left the room, we bumped into a maintenance man, Carlos, and asked him if he could help. He went out of his way and ensured us that it will be fixed and he will personally put in a work order for us immediately.
Sure enough when we returned that night, the shower drain was unclogged. Thank you so much to Carlos because he didn’t have to help but he did. Mucho gracias Carlos for going the extra mile for us!
On our last night, unfortunately, our room was not serviced. We left at 1:30pm without the do not disturb sign on the door and when we returned at 9:30 pm, the room was not done. I even saw and spoke to the maid that morning advising her that we will be vacating our room early afternoon and she jot it down even. Needless to say, we were quite annoyed and upset so we called Housekeeping. They immediately sent someone up within 15 minutes and they cleaned the room and made the beds. That same evening, a Housekeeping supervisor called up to ensure our room was done. That was great follow up.
The next morning a hotel customer relations manager contacted us and apologized for the room not being serviced and she credited us with one nights resort fee for our inconvenience. Again, we appreciate how the hotel tried to resolve these mistakes by making it right for their guests.
The hotel did not have to credit us with one nights resort fee and did not have to come our parking but they chose to ensure their guests are satisfied and happy.
The hotel staff are friendly and because the staff are so helpful, we feel that it is worthy of the 5 stars despite a few hiccups.
The pool on the 14th floor is very warm and the hot tub was great!
Casino was busy but had a good vibe. If you join their identity program, for 500 points you will get a free buffet at Wicked Spoon.
In one word- awesome! I had received an email for a room for 99 with no resort fees and always wanted to stay there so I jumped on it. When we arrived we were upgraded to a wraparound terrace suite. Supposedly, without a view. (Lol.. I know they meant no foundation view) it was a small apartment! Fantastic room. Everything about it! I will definitely stay there again. I also liked that you had to see someone to check in, I know everyone likes the convenience of self check in but the rep at the desk was awesome and I loved the human interaction!
Great hotel and casino with great restaurants BUT, being Vegas, they try to scam you at every turn. Check your bill carefully for mini bar charges that they manufacture! They take them off the bill if you catch them but it’s up to you to find them. Otherwise...it’s a few more bucks for the house.