Palms Place Hotel and Spa at the Palms Las Vegas
What We Love
- Sexy digs that are slick, modern and just flashy enough
- Free Internet access (limited to one device per room) is also included in the resort fee
- The intimate pool right next to Café 6
What To Know
- There’s no gaming in this tower, but it’s just a short walk to the Palms Casino
- For dining choices beyond Café 6, head next door to Palms Casino Resort, home to eight seriously good eateries
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Set back from Flamingo Road, this sleek tower is connected to the Palms Casino Resort (where they shot the infamous Real World Las Vegas). Palms Place hits the midpoint of Vegas: it’s devoid of the perpetual cha-ching of slot machines and the screams of overactive roulette players — but it’s just a short walk to the adjoining casino when you’re ready for the action. The lobby sets the sexy, minimalist tone with sunken, buttery-soft leather sofas below and a strip of gold above. The philosophy of un-Vegas Vegas is driven home when guests enter one of the hotel’s 599 studios and suites — they’re slick, modern and just flashy enough, with nine-foot ceilings, hardwood and marble floors, sprawling marble bathrooms, and, for suites, views of the Strip or mountains out of floor-to-ceiling windows. The Palms Place pool is open year-round and also happens to be right next to Café 6, a favorite for hearty American dishes like the over-the-top Burn Your Face Off burger with pickled jalapeños, roasted poblano, habanero hot sauce, pepper jack cheese, and latin coleslaw. If you don’t want the sit-down experience, you can just order at the pool and chow down on healthy fare straight from your float.
In the Area
Enjoy killer views with the party people at The Palms’ Ghostbar. Need to escape the scene? Mount Charleston is an hour away and offers 12,000 vertical feet of hiking, biking, horseback riding and climbing. Or check out the Hoover Dam. Built more than 70 years ago, it’s still a wonder at 726 feet high, 1,244 feet long and 660 feet thick. If the tables aren’t treating you right, indulge in some retail therapy at the Las Vegas Premium Outlets, with upscale shops like Burberry, Dolce & Gabbana, and Ted Baker.
How to Get There
The hotel is just okay, the staff is not. They are so rude at the front desk and not accommodating. I have stayed at many hotels in Las Vegas of all different star levels and have never been treated so rudely.
Palms Place is where you go to spoil yourself with a spacious suite. The marble bathrooms and decor are beautiful. However, I noticed the bath tub had a few chips in it, so it's not perfect. I enjoyed the elegance here and all the amenities. As a hotel guest, you can enjoy the fitness center and spa for $25 a day. Super relaxing in there! This is also the perfect place to be if you want to go to Kaos- it's about a 5-10 minute walk to Palms. I also love that they have their own food court so you don't need to go too far to get anything- it's all right there!
I booked a room for my birthday, mini bar fridge wasn’t working. I not once got told upon check in or anytime after that that there would be a cost for the mini bar if anything was taken out of it because I was like well if the fridge doesn’t work & im paying all this money, might as well take advantage. Repair guy came to “fix” the minifridge, said he couldn’t do anything about it because the compressor wasn’t working. Mind you, I had put a whole cake in there earlier which ended up spoiled btw. Checked out next day.. fast forward a few days I check my bank statement and there is a charge of a little over $500 plus the booking of the room. I call the hotel so i can get an explanation as to why there’s two separate charges on there, staff is extremely rude, saying that if im making it up just because its a financial issue that I couldn’t afford it then I shouldn’t have stayed there, so so rude & unprofessional btw! I asked for her name & she hung up on me. Later that day another person reaches out to me, once again very rude & yet no response whatsoever and also i stated that I wanted to talk to a manager/supervisor to which im still waiting for a callback. I’ve been to many hotels & have traveled & I’ve never gotten a charge like this to my account or gotten treated so poorly. I don’t think I’m ever coming back here. Im still waiting for management to reach out because I truly felt like it’s unfair & all they’re doing is ripping people off!
Stayed here for 4 nights, you’d do good to read trip advisors warning! Check in was ok BUT beware there is a $40-00 per night extra resort fee on top of your accommodation WHICH was not clear at time of booking and on hind sight if I had known this I would have booked elsewhere as it worked out the same in the end. I still don’t know what I actually paid for to be honest. One can hardly charges $40-00 resort fee per day just for the use of the pool and WiFi?? Check in staff at the Casino side is pleasant, staff at the Palm Suite side on the contrary is unhelpful and unfriendly. Our room had a balcony, it was locked and when I inquire about a key to open it I was told it’s against rules and we can’t have a key to open it, however, I saw many rooms with their balcony doors open and occupants standing outside.
It’s supposedly non smoking rooms, I could not sleep at night as the smell of marijuana was unpleasant and most nights unbearable! Even during the day the smell in the corridors were overwhelming and nauseating!! Rooms are starting to look dated but they are cleaned daily so no concerns there.
Use of the pool casino side was limited, they have live entertainment over weekends and it gets so busy you cannot get in - unless you are there when they open. The pool at the Palm Suite building was super crowded and quite small compared to Kaos at the casino. Drinks were super expensive (but to be fair, that’s to be expected). Food is OK, although we hardly dined in the hotel.
I can highly recommend the bagel cafe (Einstein Bros) across the road, they open early (06:00) and closes at 16:00 so be sure to get there in time.
It’s quite a walk from the strip, there is a lift share (and date I say, might be included in the resort fee??) BUT it doesn’t run in the week so we couldn’t make use of it. You cal UBER, it costs about $13-00.
The casino it self is on the quiet side, certainly not as busy as the ones on the Las Vegas Strip.
If you fancy catching a movie, book early to ensure you get a good seat (and you beat the rush).
I am not sure I’d recommend Palms place to friends and family - i could consider it if they are more open and upfront about the resort fees and if they have better control over the “non smoking” policy - which appears to be non existent at the moment.
I used to stay here back in the day when the maloofs owned the property and it was nice. The condos are well done and very easy access. Understandably the maloofs met some hard times in 2008-09 as well the condo owners.
Rooms and service upkeep was not not tenable during the recession. Finally came back after 8-9 years as the Fertitas took over the property.
It was clean this time as it was not the last few times but you still get nickel and dimed for something so simple as a cork screw. It is supposed to be a condo but no plates or silverware. I called over to room service for a corkscrew and the women told me I had to pay $5 for it. I justed wanted to use it but ok. Then it shows up and it’s $10 as they added a $5 delivery fee for an item that should have been in the room. Bad business.