Palms Place Hotel and Spa at the Palms Las Vegas
What We Love
- Sexy digs that are slick, modern and just flashy enough
- Free Internet access (limited to one device per room) is also included in the resort fee
- The intimate pool right next to Café 6
What To Know
- There’s no gaming in this tower, but it’s just a short walk to the Palms Casino
- For dining choices beyond Café 6, head next door to Palms Casino Resort, home to eight seriously good eateries
- Free WiFi
- Parking On Site
- Room Service
Set back from Flamingo Road, this sleek tower is connected to the Palms Casino Resort (where they shot the infamous Real World Las Vegas). Palms Place hits the midpoint of Vegas: it’s devoid of the perpetual cha-ching of slot machines and the screams of overactive roulette players — but it’s just a short walk to the adjoining casino when you’re ready for the action. The lobby sets the sexy, minimalist tone with sunken, buttery-soft leather sofas below and a strip of gold above. The philosophy of un-Vegas Vegas is driven home when guests enter one of the hotel’s 599 studios and suites — they’re slick, modern and just flashy enough, with nine-foot ceilings, hardwood and marble floors, sprawling marble bathrooms, and, for suites, views of the Strip or mountains out of floor-to-ceiling windows. The Palms Place pool is open year-round and also happens to be right next to Café 6, a favorite for hearty American dishes like the over-the-top Burn Your Face Off burger with pickled jalapeños, roasted poblano, habanero hot sauce, pepper jack cheese, and latin coleslaw. If you don’t want the sit-down experience, you can just order at the pool and chow down on healthy fare straight from your float.
In the Area
Enjoy killer views with the party people at The Palms’ Ghostbar. Need to escape the scene? Mount Charleston is an hour away and offers 12,000 vertical feet of hiking, biking, horseback riding and climbing. Or check out the Hoover Dam. Built more than 70 years ago, it’s still a wonder at 726 feet high, 1,244 feet long and 660 feet thick. If the tables aren’t treating you right, indulge in some retail therapy at the Las Vegas Premium Outlets, with upscale shops like Burberry, Dolce & Gabbana, and Ted Baker.
How to Get There
I should have followed my first mind not to stay here after reading so many other bad reviews. But my brother lives in Vegas and gifted me this reservation and paid all the ridiculous “resort fees” so I decided to stay. And still hated it, for all the reasons outlined in the other bad reviews. At first glance everything is lovely. It’s set back from the Strip, the lobby is lovely, at first glance the rooms are spacious and modern...but then. My sheets hadn’t been changed—visible dirt on the pillowcases & they smelled. Either staff took a nap in that room before I got there or the sheets just hadn’t been changed from the previous guest. There was hair (that wasn’t mine) everywhere. The floor had a huge stain that looked & smelled like something that had come out of both ends. The jacuzzi tub was dirty and the jets didn’t work. Everything was dusty and dirty. When I approached Cassandra at the front desk and asked “can you help me with a problem with my room?” she had the nerve to say “Depends...” *Eye Roll* When the room was cleaned they used so much bleach it gave me a headache. Just poor management and housekeeping all the way around. The final dealbreaker for me was that despite this room having a full kitchen with appliances and utensils, they don’t include a wine opener. Why? So they can charge customers $6.49 for one. It’s really ridiculous how counterintuitive their “customer service” is. Won’t be back.
The room was nice, and a great tub and shower. We didn’t utilize the kitchen, other than the refrigerator. We did request the kitchen set-up (pots, pans etc.) in case we decided to purchase food. Walkable distance to the strip - providing no health issues. They do have a walkway to the casino, but some of the area is under construction, so not a pleasant walk or feeling of security. They do have a free parking lot if you rent a car, which is nice. HOWEVER, upon checking out, they informed us of a resort fee of $42 per night, and an internet access fee of $9.99. We had NO recourse to debate or decline payment. Therefore, we will NEVER stay here again!!!
We stayed for 3 nights in early February in a studio suite in Palms Place (adjacent to the hotel/casino). Pros: The room was large and included some kitchen facilities (2 burner stove, microwave). Bathroom featured amenities, but no bathrobes. Walkable distance from the strip. Lovely spa and gym.
Cons: The Palms Place tower seems to have been built as condos, the rooms are rented out as hotel rooms but are actually for sale - this was not disclosed when we booked the room.
Service, attention to detail and follow up were non existent. Part of Palms Place is under renovation, we had to walk through the garage to get to the main hotel/casino. Most serious: when the reservation was made, we were immediately billed on our credit card. Consequently, we were charged for an additional night, the Palms billing department refused to refund the $.
Also, there is an almost $50 resort fee per night which is fine if you are using the spa/gym but makes the room not that much of a bargain.
Check out is 11am- we asked for 12n and were refused.
This hotel room was very comfortable. It had a ton of space and is very modern. I really liked the kitchen area and the bathrooms have ample storage space. The only drawback is that the casino was under construction, so some areas were closed. Overall, I would return here
Great price and just a little off the strip. Nice giant suite. Nice view of the mountains from our room. We asked for hypo-allergenic pillows and they came and traded out all bedding to meet the need. Super customer service and attention to detail. Only draw back to the suite was there no refrigerator other than the one stocked to purchase from. Only draw back to the casino was the perfumey smell spray they use to cover the smoke smell.