Mandarin Oriental, Las Vegas
What We Love
- Prime location in CityCenter with easy access to the Strip
- A serene, Zen-like atmosphere unusual for Las Vegas
- Ultra-contemporary LEED-certified design
- READ MORE: Where to eat, play and shop in Vegas
What To Know
- There are stellar bars and restaurants but no casinos or nightclubs (they're just a short walk away though)
- The pool is closed from November to February and occasionally on windy days at other times of year
- Free WiFi
- Parking On Site
- Room Service
The opulent, otherworldly interiors of the Mandarin Oriental are more Hong Kong than Vegas. So it’s no surprise that this “Zen City” hotel, with its sustainable architecture, tranquil atmosphere, and non-gaming/nonsmoking policy attracts a particularly stylish set. There’s a hushed sexiness to the Sky Lobby, with its glowing black marble floors, curving art installations and abstract, umbrella-like lights, which float above the lounge. And the other common spaces reference Asian design traditions without resorting to the typical Vegas kitsch. Even Standard Rooms are sumptuously outfitted with chic Asian-inspired furnishings, high-end linens, marble baths, and tech-forward amenities like a futuristic lighting and sound system, electronic blackout curtains, and a 42-inch flat-screen TV (plus a smaller one in the bathroom), all controlled by a touchscreen tablet next to the bed. Thoughtful extras, from champagne glasses to aromatic bath salts, add warmth to the thoroughly modern space. Two lap pools, a plunge pool, and two Jacuzzis float above the glittering CityCenter complex on the eighth floor offer every manner of pampering (think free mini-smoothies, snacks and attendants to clean your sunglasses), while the Asian-inspired spa proves equally indulgent, with 17 treatment rooms, a salon, a yoga studio and a series of heat and water experiences — steam rooms, a hammam, a laconium, an ice fountain and plunge pools — for guests to relax in before or after treatments. Book in advance to score a seat at Twist, the only U.S. restaurant from three-Michelin-starred chef Pierre Gagnaire, or take a culinary tour of Asia courtesy of the airy Mozen Bistro. Afterward, survey the sophisticated scene at the 23rd-floor bar, which has floor-to-ceiling windows that invite in glittering views of the Strip. It’s all the sin of Sin City, with the salvation of escape.
In the Area
Of course, sleeping in the self-proclaimed “Zen City” doesn’t mean skipping Vegas’s sinful pleasures altogether. The hotel is located at CityCenter, right in the middle of the action on the Strip. Futuristic skybridges and trams transport guests to nearby attractions, or you can just get a free ride in the hotel’s Mercedes-Benz. Take the skybridge over to the Daniel Libeskind–designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Your CityCenter location also gives you easy access to culinary heavyhitters, from the three-Michelin-starred Masayoshi Takayama and Jean-Georges Vongerichten to Wolfgang Puck and Todd English. For a little retro fun, take the 10-minute taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs.
How to Get There
Our second stay at this property and it was just as good the second time. Few things to note: the afternoon tea is wonderful--worth a visit. The pool is rather unpredictable. It is located in a wind tunnel, so was closed one day of our stay, but we were able to use the Aria pool instead. The day we did visit the Mandarin pool, it was very windy and the umbrellas were not allowed to be opened. All other aspects of the hotel were outstanding.
We were taken away by the beauty of this hotel. Fabulous service.
Though a bit on a costly side, we felt that it was totally worth it. We will highly recommend this place to anyone looking for a luxury hotel in this city.
This was our fourth visit to the Mandarin Oriental, Las Vegas, so we are definitely fans of the hotel and the Mandarin Oriental Brand.
Similar to past visits, we were wowed by the personalized service, the unexpected surprises, and the ambiance of the hotel.
While it is fair to note that the hotel is in need of some cosmetic improvements, those improvements did not take away from our stay.
Upon arrival, we were greeted with an upgraded room (Executive Suite), a personal concierge note detailing all of our reservations and plans, and a sense of calmness in the madness of the Las Vegas Strip.
Our room was gorgeous, with a view to the south, mid-strip, and to the north. We appreciated the comfortable bed, the wonderful shower, and the fact that I could make my own espresso and tea in the room. Further, our room was always serviced in a timely manner and was kept spotless throughout our five day stay.
We visited the pool multiple times and found the staff to be welcoming and accommodating to our requests. In fact, one staff member overheard us discussing the scones from the tea service and delivered four of them to our group, unexpectedly. Again, service!! We appreciated getting to know the wait staff and by the end of our stay, we were sad to say goodbye. Kudos to Charlie, Carlos, and Marcos for making our time at the pool amazing and providing excellent service.
We also took advantage of a hot stone massage and found the service to be amazing. We left the massage feeling blissful and totally relaxed. In fact, my wife commented that it may have been the best massage she had ever received. We also appreciated the intricacies of the massage, from the type of oil they used, the music, the bell used to signal the end of the treatment. All of it makes for a wonderful experience.
Finally, as a fan of MO-LAS, I am aware of the upcoming transition to another hotel group in August/September. While I am sad that Mandarin Oriental will not have a footprint on the strip, I am happy that Hilton has made several promises to keep the current staff. In my opinion, it is the PEOPLE that make the Mandarin Oriental-Las Vegas great. So, I am hopeful that the people will continue to make the next hotel just as impressive...while also updating those things that need to be updated.
For Mr. Bowman, thank you for your stewardship of the hotel and please continue to do great things. To Megan at concierge, thank you for all of your hard work in helping to make our visit outstanding. To Kristy at MoZen, we appreciate all your jokes and the outstanding attitude/zest you have for your job. To everyone else, thank you for making MO-LAS the best hotel in Las Vegas. Looking forward to seeing you again soon.
We ended up staying here because of a construction issue at the Park MGM. What a great Hotel. Views were as unreal as the service. If you are looking for a really nice Hotel on the Strip without having to walk thru a casino, this is the place. Pools are very nice, with great services.
Even if you don't drink, go to the Bar on the 23rd Floor. The views are great and the food service, while limited, was very good.
Not Cheap, but worth every penny........
I stayed at this property for a long weekend while on vacation. In summary, it is okay (definitely not close to five stars). More details...
- Private/intimate feel
- No casino attached
- No smoking
- Good service
- Large bathrooms
- Good views of the strip (if you get the right room)
- Very, very, very run down; all common areas and rooms are in incredibly bad shape.
- No direct elevators to your room (you need to change on the 3rd or 23rd floors)
- Not five star
- Not worth the price
- AC takes a while to cool the room; doesn’t get too cold and needs to be constantly running
- Room wasn’t ready upon check-in...in fact, we had to wait for an hour after the represented check-in time (though they did give us a $50 drink voucher, which was good for two drinks)
- Cleanliness is just okay