Mandarin Oriental, Las Vegas
What We Love
- Prime location in CityCenter with easy access to the Strip
- A serene, Zen-like atmosphere unusual for Las Vegas
- Ultra-contemporary LEED-certified design
- READ MORE: Where to eat, play and shop in Vegas
What To Know
- There are stellar bars and restaurants but no casinos or nightclubs (they're just a short walk away though)
- The pool is closed from November to February and occasionally on windy days at other times of year
- Free WiFi
- Parking On Site
- Room Service
The opulent, otherworldly interiors of the Mandarin Oriental are more Hong Kong than Vegas. So it’s no surprise that this “Zen City” hotel, with its sustainable architecture, tranquil atmosphere, and non-gaming/nonsmoking policy attracts a particularly stylish set. There’s a hushed sexiness to the Sky Lobby, with its glowing black marble floors, curving art installations and abstract, umbrella-like lights, which float above the lounge. And the other common spaces reference Asian design traditions without resorting to the typical Vegas kitsch. Even Standard Rooms are sumptuously outfitted with chic Asian-inspired furnishings, high-end linens, marble baths, and tech-forward amenities like a futuristic lighting and sound system, electronic blackout curtains, and a 42-inch flat-screen TV (plus a smaller one in the bathroom), all controlled by a touchscreen tablet next to the bed. Thoughtful extras, from champagne glasses to aromatic bath salts, add warmth to the thoroughly modern space. Two lap pools, a plunge pool, and two Jacuzzis float above the glittering CityCenter complex on the eighth floor offer every manner of pampering (think free mini-smoothies, snacks and attendants to clean your sunglasses), while the Asian-inspired spa proves equally indulgent, with 17 treatment rooms, a salon, a yoga studio and a series of heat and water experiences — steam rooms, a hammam, a laconium, an ice fountain and plunge pools — for guests to relax in before or after treatments. Book in advance to score a seat at Twist, the only U.S. restaurant from three-Michelin-starred chef Pierre Gagnaire, or take a culinary tour of Asia courtesy of the airy Mozen Bistro. Afterward, survey the sophisticated scene at the 23rd-floor bar, which has floor-to-ceiling windows that invite in glittering views of the Strip. It’s all the sin of Sin City, with the salvation of escape.
In the Area
Of course, sleeping in the self-proclaimed “Zen City” doesn’t mean skipping Vegas’s sinful pleasures altogether. The hotel is located at CityCenter, right in the middle of the action on the Strip. Futuristic skybridges and trams transport guests to nearby attractions, or you can just get a free ride in the hotel’s Mercedes-Benz. Take the skybridge over to the Daniel Libeskind–designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Your CityCenter location also gives you easy access to culinary heavyhitters, from the three-Michelin-starred Masayoshi Takayama and Jean-Georges Vongerichten to Wolfgang Puck and Todd English. For a little retro fun, take the 10-minute taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs.
How to Get There
This hotel has a wonderful afternoon tea which is such a nice break from the rest of the strip. The hotel is beautiful, spotless and the flowers are always lovely. The tea is expensive but worth it! The service is impeccable and this tea is one of the first reservations we make when we visit family in Las Vegas.
I had to go to Vegas for work, and they put us up at the Mandarin Oriental, which is of course a high end chain. It was pretty great—huge rooms, huge bathrooms, welcoming and friendly service. Probably not in my budget if I am traveling on my own nickel, but actually a really great hotel. I was impressed.
It’s a great space, no question, and staff are lovely but why can’t they cook Hallibut( over-cooked and rubbery) or Steak (under-seasoned and tough).
Yes there were about 80 of us, business event, so quite far from private dining. But surely not beyond them.
Walking into the Mandarin Oriental is like coming home for me. I will never forget the service I have received at the BKK location over the last 10 years and this place is no different. Pure luxury and amazing service...what else is there...
Really have toyed with whether or not to write a review on this hotel. Generally my reviews through TripAdvisor have all been positive, but I must say I was disappointed with the hotel. My husband and I were very excited to stay here after reading all the great reviews, but our experience fell short.
Strike One. We went to check in around 1:45 pm. Room was not ready, (which was a bit of a surprise as I have never have had a problem checking into a hotel early before in Vegas, especially on a Thursday). In any case, after having to check back several times over the next 2 hours. We finally got into out room late afternoon. Room was nice- bathroom REALLY large & luxurious, great soaking tub.
Strike Two- We received a call about 10 mins after we got into our room from the bell desk & they said they were bringing our bags up, but couldn’t find one. About 15 mins later, our bags arrived, MINUS one. My Husband described in detail our missing item & about 10 mins later, it arrived.
Strike Three- We then went to grab a drink from the in room refrigerator, all items weren’t cold, fridge didn’t work. We called front desk & they brought up us COLD complementary drinks, which was nice, however about 30 mins later, we rec’d a knock at the door and it was maintenance with several workers looking to come into our room to install the fridge. We had not been notified they were going to do this and at this time we were in the middle of getting ready for a dinner meeting (which we were already running late to due to check in time delay, missing bag etc).
The next few days were not anything that noteworthy. The overall service we received was average. This did not feel like a luxury hotel. The pool is basic, however there is an adult pool area and the hot tubs sits near the back of it so no kids anywhere in sight. Upon entering the pool area you check in with the attendants who escort you to your loungers. It was nice not having to roam the pool looking for 2 spots to lay. We enjoyed a few meals at the Mozen Bistro – both breakfast and lunch were good. The sushi there was exceptionally good- a bit pricey, but worth every penny. The service at the bistro was excellent, very attentive/ knowledgeable wait staff.
I felt the set up and overall floorplan of the Mandarin Oriental was awkward- When you enter the hotel, the bottom ‘lobby’ is merely a façade; no hotel staff, there’s an unattended desk area, lobby has some couches & tables but that’s about it; you have to take the elevator all the way up to the 23rd floor to check in. We had to take the elevator from bottom lobby to the 23rd floor, exit, walk around to another elevator around the cover to go back down to a lower level floor where our room was located. The location of the hotel itself is right on the strip, but sits back a little bit, hidden from any passer-bys walking the strip. There is no grand entrance or appealing frontage on the hotel & it sits in what feels like an alleyway or parking lot entrance- it is odd. This non gaming, non smoking hotel seems to be best suited for business travelers or someone looking to be very discreet in a not so discreet town. This hotel was not for us.