Mandarin Oriental, Las Vegas
What We Love
- Prime location in CityCenter with easy access to the Strip
- A serene, Zen-like atmosphere unusual for Las Vegas
- Ultra-contemporary LEED-certified design
- READ MORE: Where to eat, play and shop in Vegas
What To Know
- There are stellar bars and restaurants but no casinos or nightclubs (they're just a short walk away though)
- The pool is closed from November to February and occasionally on windy days at other times of year
- Free WiFi
- Parking On Site
- Room Service
The opulent, otherworldly interiors of the Mandarin Oriental are more Hong Kong than Vegas. So it’s no surprise that this “Zen City” hotel, with its sustainable architecture, tranquil atmosphere, and non-gaming/nonsmoking policy attracts a particularly stylish set. There’s a hushed sexiness to the Sky Lobby, with its glowing black marble floors, curving art installations and abstract, umbrella-like lights, which float above the lounge. And the other common spaces reference Asian design traditions without resorting to the typical Vegas kitsch. Even Standard Rooms are sumptuously outfitted with chic Asian-inspired furnishings, high-end linens, marble baths, and tech-forward amenities like a futuristic lighting and sound system, electronic blackout curtains, and a 42-inch flat-screen TV (plus a smaller one in the bathroom), all controlled by a touchscreen tablet next to the bed. Thoughtful extras, from champagne glasses to aromatic bath salts, add warmth to the thoroughly modern space. Two lap pools, a plunge pool, and two Jacuzzis float above the glittering CityCenter complex on the eighth floor offer every manner of pampering (think free mini-smoothies, snacks and attendants to clean your sunglasses), while the Asian-inspired spa proves equally indulgent, with 17 treatment rooms, a salon, a yoga studio and a series of heat and water experiences — steam rooms, a hammam, a laconium, an ice fountain and plunge pools — for guests to relax in before or after treatments. Book in advance to score a seat at Twist, the only U.S. restaurant from three-Michelin-starred chef Pierre Gagnaire, or take a culinary tour of Asia courtesy of the airy Mozen Bistro. Afterward, survey the sophisticated scene at the 23rd-floor bar, which has floor-to-ceiling windows that invite in glittering views of the Strip. It’s all the sin of Sin City, with the salvation of escape.
In the Area
Of course, sleeping in the self-proclaimed “Zen City” doesn’t mean skipping Vegas’s sinful pleasures altogether. The hotel is located at CityCenter, right in the middle of the action on the Strip. Futuristic skybridges and trams transport guests to nearby attractions, or you can just get a free ride in the hotel’s Mercedes-Benz. Take the skybridge over to the Daniel Libeskind–designed Crystals shopping district, where Chihuly glass sculptures and carpets made from flowers complement designer baubles by the likes of Balenciaga, Gucci and Lanvin. Your CityCenter location also gives you easy access to culinary heavyhitters, from the three-Michelin-starred Masayoshi Takayama and Jean-Georges Vongerichten to Wolfgang Puck and Todd English. For a little retro fun, take the 10-minute taxi ride to the Pinball Hall of Fame, the world’s largest collection of machines, or head to the Neon Boneyard, the final resting place of the city’s glittering signs.
How to Get There
I selfishly did not want to post a review in an effort to keep this hotel a "hidden gem" in Vegas. My husband and I (30 yr olds, professionals)spent 3 nights at this beautiful hotel and could not stop saying how happy we were to have selected the Waldorf as we walked through many "classic and legendary" hotels on the strip. Why? The Waldorf is a true hidden gem, perfectly tucked just steps away from the strip however the design leads you to feel an immediate sense of peace and tranquility (two things you definitely do not find on the strip). We are accustomed to staying in boutique high end hotels - we select boutiques due to the intimate nature, dedicated attention, and general atmosphere that is created - while not a boutique hotel by definition in comparison to the other strip hotels it definitely has that overall "feel". This is a refined hotel, the staff is attentive, the space is beautiful, the location is perfect, and the other guests at the hotel are polite and professional (I attribute this to the lack of casino which removes the rowdy crowd). While staying, we took advantage of the hotel car service and the Spa: car service was so convenient (although the walk to the Palazzo is definitely doable) and the Spa was excellent ( my one complaint is the lack of co-ed areas- this was due to construction although in general, even in use, the space is limited). The hotel is a 5-15 minute walk to Aria/Crystals/Cosmo offering Casinos and shops, note- if you are looking for an upscale experience, but must have a casino on property I would recommend Aria- this was by the best casino/ hotel (no smoke smell, not rowdy, high security etc); the Palazzo is a close second but the location is no where as good. Overall, the Waldorf did not disappoint and we will most definitely stay again (actually we will ONLY stay here should we return to Vegas in the future :) )
The rooms were incredible (we had 3 separate rooms). Floor to ceiling glass overlooking the city, standalone giant bath tub which fills super fast, lavender bath salts... I could go on about all the details in the comfort and style of the room. They really know how to set a standard for service and comfort. The only 2 quirks were the elevators and the entrance. It's hard to find and access the entrance when driving. Plus accessing the sleeping rooms requires you to take 2 separate elevators. After you exit one you must walk to another hallway to find the other. Incredibly bad design.
I already cancelled my reservation that I had for December. I called to ask some general questions. I had a poor experience so I cancelled my reservation.
I usually visited Mandarin Oriental several times a year (not sure why trip advisor deleted my past reviews on the Mandarin). I was willing to give the Waldorf Astoria a try after they took over but I guess not.
I stayed for 4 nights and it was a very memorable stay. From the time I went to the registration desk, I felt like the staff cared about my stay. They sent me a text after I got to my room to ensure it met my needs and standard. The rooms are large, the construction and finishings quality, and you truly feel like somebody staying here. The gym is much better than most hotel gyms and rivals many regular use gyms. I often rate hotels by the quality of their gym- and this one is excellent. The price is higher than some other hotels in the strip, but if you decide to spend a few more dollars this is the place worth doing it.
I'm almost at a loss for words! I've been working for Hilton collectively for about 11 years and the staff here are honestly the best I've ever interacted with. When traveling as an employee throughout the years, most of the time I am not treated as a guest but instead as an inconvenience. NOT HERE!!! I have never had such impeccable service. A few noteworthy names: Michelle in FD operations, Amber in Starbucks and Kristy in the Zen Kitchen. The three of them go above and beyond to make the guest feel absolutely special. Thank you so much, Waldorf, for making our trip memorable! From Michelle taking the small talk during check in and making it into a celebration to Amber and Kristy remembering my name two days after being greeted by them. Amazing staff! Thank you!