Mandalay Bay Resort And Casino
What We Love
- The smallest rooms are an impressive 550 square feet
- Unique features even for Vegas; this is the only hotel in town with a real aquarium and a real beach
- M Resort's Race & Sports Book is one of the best spots in town for placing bets on sports, with comfortable oversize chairs, the city’s largest screens and friendly service
What To Know
- For repeat guests, the Mandalay Bay frequent player’s club has been replaced by the M Life program now common to all MGM Resorts properties worldwide
- Large portions of the resort’s signature pool complex close in winter months and reopen every March
- A resort fee per night will be collected at the property upon check-in
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
- Room Service
Mandalay Bay squeezes so much to do under one roof that it flouts Vegas’s recent move toward niche markets, opting instead to offer something for everybody. Its democratic appeal starts on the gaming floor, which has a wide array of limits, every table game imaginable and a full slate of other options, including a poker room and one of the city’s best sports and race books. There are also loads of gambling-free destinations, including two shopping malls, two spas and even a shark-filled aquarium. The resort also sports the most elaborate pool complex in a city known for its pools: 11 acres of pools, lagoons, lazy rivers, beaches with 2,700 tons of sand and a wave pool so impressive it can host pro surfing contests.
Bed & Bath
The magnitude of the place is driven home by the size of its guestrooms; the smallest is a sprawling 550 square feet. When it opened in 1999 Mandalay Bay was among the first to embrace the new era of Las Vegas hotels, with rooms that were not mere motel-style afterthoughts but well-equipped sanctuaries. Fresh off a remodeling, Mandalay Bay has put its digs back on top, and now they pack up-to-date technology (flatscreen TVs, WiFi, iPod docks), mod furniture and large stone bathrooms with twin vanities, soaking tubs and walk-in showers.
Food and entertainment is where Mandalay Bay rises to the top. It has multiple live performance venues and routinely attracts big names like Bob Seger, Pink, Styx and Zac Brown. The dining choices are staggering and mouthwatering, from the Tex-Mex of TV’s Two Hot Tamales at Border Grill to surf and turf at Michael Mina’s STRIPSTEAK to the progressive American Cuisine at Charlie Palmer’s Michelin-starred Aureole.
How to Get There
Our flight was delayed and we didn’t arrive until late Friday. The front desk offered to waive the resort fee for the first night, but then didn’t. We reserved a single king bed room for 4 nights, but were put in a 2 queen bed room. There was a heavy mental concert festival the weekend we were there, so they closed the pools early everyday at 4:30pm and let the loud music play until midnight 3 out of the 4 days we were there. The room we were in would not get cooler than 70 degrees Fahrenheit despite setting the A/C to 65. After complaining to the front desk about all these issues, they offered a $100.00 credit to our bill, but didn’t give it to us when we checked out. Unbelievably poor experience. Beds are VERY firm, so be aware of that. Mandalay Bay is at the south end of the strip, so be aware of that too.
It was not a great customer experience for my wife and I. We checked in at 10:30 PM and our King room was not ready. Did not resolve it to my satisfaction. Keys go dead often and won't let you press your floor.eone in the VIP area and she explained the extremely limited credit we received by handing us a flyer showing those places we could use "our credit". It seems like Mandalay Bay has transitioned over the years to be focused more on organizing things for it's own operations rather than around the customer experience.
I Enjoyed every minute of my stay. Just got back from 9 days here. My husband and I ate at almost every restaurant in the hotel. Every server we had was super nice and the food kept getting better and better. Got a cabana for 4 days of our stay, Corey and Giselle at the pool were the best! Also reserved a bungalow at Daylight Beach Club and James the bouncer, Jordan the waitress and Jerry the bungalow boy took care of us all day! Couldn’t have asked for better services. Ana in housekeeping was great, room was clean and the bed was comfortable. There actually isn’t one bad thing that I could say about our stay. Can’t wait to come back!