JW Marriott Las Vegas Resort & Spa
What We Love
- With a choice of 11 on-site restaurants, you don’t have to venture far for variety
- Free shuttle to the Strip is available for guests multiple times a day on both weekdays and weekends
- Designated golf concierge can arrange preferred tee times at the adjacent golf course
What To Know
- Summerlin is a quiet residential neighborhood about 20 minutes from the Strip
- The fair-weather outdoor pool is usually open from early March to October
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
- Room Service
Set on 50 acres of gardens, this Mediterranean-style getaway feels a world away from the madness of the Strip. Spacious contemporary rooms (starting at 560 square feet) hint at Old World glamour with damask-print bed throws, flowing curtains and wrought-iron lamps. Foodies can choose among 11 on-site restaurants, offering American classics, Italian fare, Japanese Teppanyaki, wine-paired tapas and Irish Pub grub. The onsite golf concierge can arrange tee times at the adjacent TPC facility or at any of the eight nearby courses, and the 24-hour staff can take care of just about everything else, from a Desert Stone Therapy massage at the 11,000-square-foot Aquae Sulis Spa to reservations at the intimate Round piano bar in the 50,000-square-foot, European-style casino.
In the Area
Many upper-crust residents of the quiet residential Summerlin make up the devoted golf community, which is why this affluent town plays host to nine championship courses. Take a swing at the Johnny Miller-designed Badlands Golf Club flanked by Nevada’s majestic Red Rock canyons, or, for a more scenic backdrop, play a round at the Las Vegas Paiute Golf Resort in the foothills of the snow-capped Sun Mountain. Of course, a trip to Vegas is not complete without time on the Strip, and the resort runs a free shuttle three to five times daily, so you can press your luck without worrying about calling a cab. In case you lost it all, you can always escape to the more than 30 miles of hiking trails at the sandstone-dusted Red Rock Canyon National Conservation Area, just 20 minutes from the resort.
How to Get There
I travel a lot and I’m very positively impressed with this resort. It was five-star everywhere. The only thing missing was a spectacular view. By being remote from the strip it makes parking and access easy.
When I travel, I always stay at a Marriott property. They've always treated me right. For some reason, this property felt off. I couldn't put my finger on it. The room was, well, adequate. The dining options were okay. The customer service isn't up to par. The front desk staff is nice, I guess. Pretty normal front desk for a Marriott. They don't do anything crazy. They smile and call me sir. Normal things there. Its the rest of the staff. Everyone is so ho hum and seems like they're all just waiting to go home. On my last day there, I met an employee while passing from my room in the palms tower to the casino. Side note, it is definitely not a short walk. This is the first staff member I saw without that ugly palm tree thing on his shirt. I found out while talking to him the he worked for the marriott via another company. He was the with the guys who do AV. I was trying to find my way to the spa and the best place to get a drink. Not only did he WALK ME to the spa, he also gave me some great options of where to have a nice drink in the casino, as well as places in town. He was very courteous and knowledgeable of, not just the resort, but of the surrounding area. I was going to give the resort 2 stars. Only because customer service is always my #1 priority of who gets my business. Brandon gets you guys 4 stars. I will be back because of him. Perhaps you're staff could learn a thing or two from whatever the AV guys are told.
We usually love JW Marriott properties, however, we were highly disappointed in this JW. We were on vacation with our two teenage children and wanted to stay somewhere nice off the strip so we chose this location for its nice pool. The pool is nice, but the rest of the hotel was not kid friendly. There is a large casino right in the middle of the hotel so that in order to get to one side or the other you need to pass through it. The hotel map explains that you must be 21 in these area. Due to this, we would have to go outside in order to get to the breakfast area. The spa and workout room were also 18 and up, so my teenage daughter could not workout with me. When inquiring we were told it was policy and unfortunately they had already turned away three families. The Hawthorne Grille for dinner did not provide a place for my teenagers to sit while we waited for our table, apparently the couches by the fire were also considered the bar so they were kicked out and asked to sit outside the restaurant. Along with the casino came a typical buffet restaurant not run by the Marriott. This was not up to a JW Marriott standard either. Overall, the rooms were dated as well, and beds uncomfortable. Don't expect great things from this hotel, it is not up to the standard we have come to expect at JWs (Starr Pass, Arizona, Venice, Italy).
I’m a loyal Marriott rewards member and I’ve stayed at this hotel before. I really appreciate that it doesn’t smell smokey like other hotels in Vegas. But that isn’t the only reason, oh no, this hotel has so much more going for it. Rooms are immaculate, place is very quiet - especially notable since I had a 2nd floor room right over the drive way entry. Hotel has two towers; this visit I was in the Spa tower very close to the spa, but a little further to the restaurants. That’s not a complaint, just an observation. The spa was wonderful, even with the ongoing construction the staff was very accommodating and made sure I had a good experience. I had a terrific deep tissue massage from Sarah (that girl is strong!!) and a mani-pedi from Diane who made my rough feet feel like a baby’s again. These ladies were fantastic so kudos to the spa for having such good employees representing you. We ate at Hawthorne’s- only okay this time but I’ve eaten there in prior visits and really liked it, so maybe just an off day?? Others in the group seemed to enjoy their meal. Also ate at the Japanese steakhouse. What a treat! Hibachi style prepared right in front of you. Was fun for our group and the food was delicious. I did no gambling on this trip but the casino has all the traditional gaming, and folks playing seemed to be enjoying themselves. The pool is awesome, lots of chairs, and good music selection. Drinks are pricier than the casino bars though. Ride share services (Uber, Lyft) was always on site so no waiting for a cab, plus a cheaper alternative to hotels arranged services. (Shame on you Marriott for charging $30 per person for ride to airport - that would have been $90 for my group - when Lyft charged $28 for all of us!). This hotel is pricier than others in the area, especially since it’s an off-strip hotel. If you’re not interested in spa services or a pool, maybe this place isn’t for you. But if you’re looking for a one stop shop for hotel, spa, pool, variety of restaurants, you really can’t go wrong here. Don’t forget to use the coupon book you get at check-in, lots of good freebies from drinks to snacks to discounts at the shops.
I had stayed here several times, 15-20 years ago and it used to be a beautiful hotel!
It's still very nice but a little bit runned down.
Huge rooms, nice friendly staff, good athmosphere and when I stayed, very reasonable price!!
Still bery highly recommended!!