The Westin Lake Las Vegas Resort & Spa
What We Love
- The family-friendly vibe, providing a refreshing escape from the hype of the Strip
- Moroccan-themed Spa Moulay offers nearly every treatment under the sun — including one for your pup
- The Pacific Rim cuisine at Marssa restaurant, one of five on-site dining options
- READ MORE: Las Vegas for Everyone
What To Know
- The resort is a 20-minute drive from the Las Vegas Strip, reachable by a hotel shuttle that runs five times a day
- There's nothing within walking distance of the resort, but plenty of distractions on-site
- The $25 (plus tax) nightly resort fee (collected on property) covers parking, high-speed Internet access and most water sports
- Handicap Accessible
- Parking On Site
- Room Service
Drive 20 minutes away from the Strip, and it’s safe to say you’re not in Vegas anymore. Rather, this Westin property sits on the sprawling shores of Lake Las Vegas, in the low-key suburb of Henderson. Forgoing the clanging casinos, short-skirted showgirls and 24-hour party people for nightime firepits and myriad lakeside activities, the hotel is a desert oasis in its own right. A subtle Moroccan-inspired design runs throughout, with brass light fixtures, mosaic tile floors, and even a Moroccan-themed spa. But the real focus is the great outdoors; snag a spot poolside or on one of the hotel’s many decks for sweeping views of the lake.
Bed and Bath
The Moroccan theme continues in the 493 guestrooms — all nonsmoking, which is notable in the Vegas area — with inlaid wood headboards, tassle curtains, work desks and the hotel’s signature (and aptly-named) Heavenly Beds. Bathrooms are nondescript, with marble sinks and Westin’s own Heavenly Bath brand of white tea and aloe bath products. Forgot your workout clothes? The hotel can rent you anything you need, from shirts to sneakers for a $5 charge, and you even get to keep the socks.
Outdoor activities rule around the 320-acre Lake Las Vegas. Between the hotel’s two giant pools, the upper level is more adult-oriented, while a giant water slide splashes down into the family-friendly lower pool. It’s adjacent to a white sand beach where pedal boats and kayaks are free for hotel guests, while poolside cabanas, stand-up paddleboards, bikes, and adventure tours are available for an extra charge. The well-equipped Westin Workout gym and 11-room Spa Moulay are just off the pool decks. When you’ve worked up an appetite, head to Marssa, the hotel’s flagship restaurant, for the tuna cocktail (served in a sweet onion–black pepper vinaigrette and served atop a dry ice fog) or the opakapaka lau lau (Hawaiian snapper) in coconut ginger cream, kobocha squash and banana chutney.
In the Area
Guests have privileges at the nearby SouthShore Golf Club, a U.S. top 100 course designed by Jack Nicklaus. The surrounding neighborhood is mostly residential, but the Venetian-themed Montelago Village, across the lake, has waterside restaurants and a small casino. The hotel’s Outdoor to the Core adventure boutique rents bicycles for exploring the surrounding desert, or you can drive to Lake Mead, on the Arizona border. And should you need to go into Las Vegas, five daily free hotel shuttles take you to the Westin’s sister property on the Strip in about 20 minutes.
How to Get There
Location was good. Hotel was beautiful. Room was comfortable. Service was attentive. Needs a concierge, as none available and front desk team tried to help with limited knowledge. Food prices were as if we were on the main strip at a major casino.....
Rooms are nice and spacious. Pool(s) are excellent and service was efficient. Close to Reflection Bay golf course. Outdoor Bar was great to hang out and servers were attentive. Easy drive into Las Vegas for casinos. reception/concierge was very helpful.
I’m torn between a score of 3 and 4... My family reserved two rooms via a 3rd party app. A few weeks prior to arriving, I called and requested connecting rooms (even offered to pay for it as I have at other Las Vegas hotels)... arrived, and the rooms were close, but not connecting. I was shown the map and saw a lot of connecting rooms...
We arrived at about 12:30pm, hoping to be able to check-in prior to 4pm. However, I was told that one of our rooms wasn’t ready and the other room still had the previous night’s guest. Got it, no problem, we are early. They gave us a pool key and told us they’d call us when one room was ready. I was also told they’d ask housekeeping to attend to the one empty room. At about 2:00pm I returned from some errands and stopped by to see if at least the one room was ready... nope. And the guest was still in the other one. I was told to check back again and they’d call housekeeping. At 3:10 I stopped by yet again, knowing it was before check-in, but was given the line about calling housekeeping so we could have a room... no dice. I was told the one was not ready and the other still had the guest. I was told to come back in another hour and I replied “since check-in is at 4pm both should be ready right?”. I was told yes.
At 4:15 PM I went and still neither room was ready. They ended up looking at two other rooms nearby and after a phone call to housekeeping to confirm one room was clean, we got a key. It was about 5:30 before we got the other key. Don’t get me wrong, I understand that I don’t have to be given a room until 4pm... but also felt like I was strung along about the room. Why did the rooms all sit there without being cleaned so long? I’d they knew we were there already (not a lot of people waiting from what I saw) couldn’t they have directed housekeeping to that room? I also sensed frustration with the front desk on housekeeping. We had a banquet at the hotel that night so needed to get ready. The housekeeping issue was further highlighted by a friend of ours being given a room that still had occupants in it!
The rest of the hotel is very nice and kept up. The outside fire pits at night are a nice touch. The indoor bar they had was very nice and their server was wonderful. She helped my family get some food after the kitchen had been closed for 10 min and it was a lifesaver. The banquet had just ended and the food amounts were small. Later on I went down to the bar for a drink to find it had closed. There were still a lot of people around, but it was closed by 11:30pm (when I went down). I’d keep it open later, especially with big events.
Checking out was easy and the service by the the uniformed staff was great.
In the end I was very frustrated with not getting the room quickly and being kind of strung along. I was also frustrated that our request for connecting rooms wasn’t fulfilled. Due to this, I am giving a score of 3. I do think that it was because we booked via a third party. We had other friends checking in and they all got their rooms upon arrival... (well before 4pm) and magically had all booked direct. As a Bonvoy Gold Elite I usually would book direct, but not when the room is $40-$50 less via third party.