The Westin Lake Las Vegas Resort & Spa
What We Love
- The family-friendly vibe, providing a refreshing escape from the hype of the Strip
- Moroccan-themed Spa Moulay offers nearly every treatment under the sun — including one for your pup
- The Pacific Rim cuisine at Marssa restaurant, one of five on-site dining options
- READ MORE: Las Vegas for Everyone
What To Know
- The resort is a 20-minute drive from the Las Vegas Strip, reachable by a hotel shuttle that runs five times a day
- There's nothing within walking distance of the resort, but plenty of distractions on-site
- The $25 (plus tax) nightly resort fee (collected on property) covers parking, high-speed Internet access and most water sports
- Handicap Accessible
- Parking On Site
- Room Service
Drive 20 minutes away from the Strip, and it’s safe to say you’re not in Vegas anymore. Rather, this Westin property sits on the sprawling shores of Lake Las Vegas, in the low-key suburb of Henderson. Forgoing the clanging casinos, short-skirted showgirls and 24-hour party people for nightime firepits and myriad lakeside activities, the hotel is a desert oasis in its own right. A subtle Moroccan-inspired design runs throughout, with brass light fixtures, mosaic tile floors, and even a Moroccan-themed spa. But the real focus is the great outdoors; snag a spot poolside or on one of the hotel’s many decks for sweeping views of the lake.
Bed and Bath
The Moroccan theme continues in the 493 guestrooms — all nonsmoking, which is notable in the Vegas area — with inlaid wood headboards, tassle curtains, work desks and the hotel’s signature (and aptly-named) Heavenly Beds. Bathrooms are nondescript, with marble sinks and Westin’s own Heavenly Bath brand of white tea and aloe bath products. Forgot your workout clothes? The hotel can rent you anything you need, from shirts to sneakers for a $5 charge, and you even get to keep the socks.
Outdoor activities rule around the 320-acre Lake Las Vegas. Between the hotel’s two giant pools, the upper level is more adult-oriented, while a giant water slide splashes down into the family-friendly lower pool. It’s adjacent to a white sand beach where pedal boats and kayaks are free for hotel guests, while poolside cabanas, stand-up paddleboards, bikes, and adventure tours are available for an extra charge. The well-equipped Westin Workout gym and 11-room Spa Moulay are just off the pool decks. When you’ve worked up an appetite, head to Marssa, the hotel’s flagship restaurant, for the tuna cocktail (served in a sweet onion–black pepper vinaigrette and served atop a dry ice fog) or the opakapaka lau lau (Hawaiian snapper) in coconut ginger cream, kobocha squash and banana chutney.
In the Area
Guests have privileges at the nearby SouthShore Golf Club, a U.S. top 100 course designed by Jack Nicklaus. The surrounding neighborhood is mostly residential, but the Venetian-themed Montelago Village, across the lake, has waterside restaurants and a small casino. The hotel’s Outdoor to the Core adventure boutique rents bicycles for exploring the surrounding desert, or you can drive to Lake Mead, on the Arizona border. And should you need to go into Las Vegas, five daily free hotel shuttles take you to the Westin’s sister property on the Strip in about 20 minutes.
How to Get There
My wife and I stayed at the Westin Lake Las Vegas for 3 nights for my wife’s birthday. The stay was okay with pros and cons. I have stayed at a number of Westin during the past few years even as they transitioned to Marriott. I have seen a major decline in both the friendliness of staff and quality of the properties. This location is no exception. The greeting was cool; however, I did appreciate being given a top floor room. My request for a late check-out on Sunday could not be approved until the morning of departure. What happened to the “Westin Weekend” late check out that was a staple of the brand?? The room it self was comfortable and well furnished. It was bland though and did not reflect the Moroccan theme of the rest of the hotel. I’ve stayed a low-end hotels with better decor. The views even from the land side were excellent particularly as the sun light hit the mountains. There is also an almost $30 per night amenity fee which was total robbery. It only covers a 60 min of bike rental, a couple of free drinks (no choice), and a $25 off $100 spa credit. We used none of this. They were supposed to have paddle boats on the lake, but it was way too cold for that. Overall, this hotel isn’t much better than a standard hotel. It certainly doesn’t qualify as a resort.
My last stay in Lake Las Vegas was 2007 at the Ritz Carlton. Sadly it is no more (now a Hilton(?) and this Westin has now become part of the Marriott stable after the Starwood acquisition. Hence my expectations were high, having had a GREAT stay at the Ritz-C.
The Westin property is on the lakeside, along the road past the golf club, in this semi-private estate. The whole area is designed in an Italianate style and the Westin looks imposing. Our check-in was friendly and quick and we were allocated a lake-facing room.
But the whole place just feels like it needs a fresh coat of paint and its staff need a pep talk.
What let it down were 3 things.
Firstly, the decor needs spruced up.
Secondly, as it is now being priced as an economy hotel, the place was full of school parties for girl's soccer or netball, making lots of noise, ordering pizza to be delivered, and leaving the bar/lounge area like a bomb-site with abandoned pizza boxes and crusts.
Lastly, the service in the restaurant for dinner on our 2nd night (we ate out on the first) was appalling. It took them 45 minutes to take our order. I had to chase the drinks we ordered after another 15 minutes and then they had the cheek to serve the main course 2 minutes after the starters!
Meanwhile the chef seemed to spend all his time out of the kitchen and schmoozing with some guests, like some latter day padrone, when he should have been managing the kitchen. The so-called Restaurant Manager came to see us during dinner and had little to offer by way of explanation or resolution of the poor showing. Breakfast on both days was no better. The buffet was poor, some items may have been cooked the day before, the pastries didn't seem fresh and it was not a positive reflection of what a 3-4 star hotel should be. Getting coffee refills was a major effort. The only bright side was when I politely responded at check-out to "How was your stay?". The young lady took some executive action to discount our meal bill. But that should have happened AT dinner, not the day after. She should be promoted, Fire the chef and Restaurant Manager, spend some money tidying the place up and then it might merit a decent rating. It was a cold day, but the pool area and gardens looked great, as was the view over the lake. It's a shame if guests are not going to book what should be a lovely hotel because of poor management.
I do wish the pillows were a bit firmer but the beds were clean and comfortable. The staff was very nice as well. The air conditioning seemed to be a little out of wack just because it didn’t cool down quite enough for our liking but it didn’t get to the point we felt we had to call someone about it. We did have to call someone for our tv not having cable but they were up in less than 15 minutes and fixed it without delay which was much appreciated.