Hotel Deco XV
What To Know
- The hotel has free shuttle service that can pick you up and drop you off anywhere within a three-mile radius
- Guestrooms have full body, multi-stream showers
- Free WiFi is spotty
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hotel Deco XV, you’ll be centrally located in Omaha, steps from Orpheum Theater and minutes from Spirit of Nebraska’s Wilderness Park. This 4.5-star hotel is within close proximity of First National Bank Tower and Holland Performing Arts Center.
Make yourself at home in one of the 89 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Omaha? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
How to Get There
I booked a "pre-positioning" night (2-hr drive to Omaha for a ridiculously early flight, so we stayed over the night prior to our flight). The booking was made at about 1:30 pm the day of arrival. When we arrived at the hotel about 3 hours later, our reservation had not been received from booking.com, the reservation engine used by Stash Hotel Rewards. The sole desk clerk took about 30 minutes to determine that they couldn't find the res, and then told us that we had to call Booking.com on "the 800 number" as she was now busy with other guests checking in.
There as no 800 number in the reservation email that I had (and had showed the desk clerk) so I called Stash Rewards, After 10 minutes on hold with Stash, my husband found the booking.com number. We called it and were connected immediately. I told the very nice agent what was going on, she put me on hold for about 10 minutes until the desk clerk, some 10 feet away from us, had a chance to answer the phone and be told that the reservation had now been forwarded.
Don't get me wrong about Hotel deco - I love this place! As I've written in a past review, It is super convenient to the Old Market area, not far at all from the airport (about 10 minute drive), has wonderful character and absolutely fantastic rooms. This is my second stay there, and is unlikely to be my last.
However, they need to address the understaffed front desk.The poor girl who was working the desk was trying her best, but she was answering all calls, trying to sort out our disaster, and checking in other guests. And this being a boutique hotel, the check-in process is not nearly as refined as the big chains, so the whole ordeal was frustrating.
But once we were in, we loved the hotel as much as last time. I highly recommend this hotel - though I do suggest booking directly with the hotel, which might cost a few more dollars, to be certain your reservation is received. Or at a minimum, call the hotel once booked to ensure they have it!
Terrible experience. Room had no heat. Shuttle service advertised but no longer available. Front desk indifferent. Beware they charge a $60 per day incidental fee that they tell you AFTER you check in.
Unique historic building with modern rooms, in a convenient location near the old market district. A great change from the chains. The rooms were very contemporary. I would stay here again and prefer it to national brands.