Hotel Deco XV
What To Know
- The hotel has free shuttle service that can pick you up and drop you off anywhere within a three-mile radius
- Guestrooms have full body, multi-stream showers
- Free WiFi is spotty
- Free WiFi
- Parking On Site
With a stay at Hotel Deco XV, you’ll be centrally located in Omaha, steps from Orpheum Theater and minutes from Spirit of Nebraska’s Wilderness Park. This 4.5-star hotel is within close proximity of First National Bank Tower and Holland Performing Arts Center.
Make yourself at home in one of the 89 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with sofa beds. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Omaha? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
How to Get There
We arrived at hotel and had to double park to unload luggage. Man who handles luggage also is the valet parker so we did most of our own bags. Lobby was so small lines were not possible because 4 pm was check in time. We finally got to the front and our room wasn't ready. An hour later we went up to room and key didn't work. Finally got checked in to room. Next morning trying to take a shower, shower was broken as the level to adjust temperature was broken off and water was very hot. I had heard this was best hotel in Nebraska. If so, stay away from Nebraska
The rooms are very modern and have some nice features. The shower has additional jets and a hand held sprayer. The bathroom was clean and provided with exceptional bath products. My complaints are; 1) no ice available without bothering the "way too busy" staff who didn't bring the ice after I called. After 30 minutes, called back, and was told that the staff was very busy and they would get ice to me right away. Didn't bother them again. 2) no coffee maker or way to make tea without going back down to the lobby. Both of these items you get from very low end hotels. I would think a hotel of this caliber could have ice available and a coffe maker.
I reserved one of the suites at the Deco this month for an out of town friend who came to OMA to celebrate her birthday. I checked out the hotel before reserving the suite and felt fairly happy about the choice. I was told the hotel has the only "4 Star" rating in OMA. That I could believe, since I have stayed at dozens of "4 and 5 Star" hotels in my life and if true, this would be the weakest "4 Star" hotel I have ever stayed. The hall on my floor had a couple of large garbage bags stuffed full of trash, well past house keeping cleaning hours. The floor to our room was still wet when we checked in (4 PM) and there were about a half dozen other smaller deficiencies (like no DND sign or available luggage carts). The floors in many places were filthy and the place seemed like it needed a very deep cleaning!
My friend booked this room as a surprise for me while I came to visit her in Omaha, and there was not an ounce of disappointment. The hotel is centrally located making it easy to go out. We had a corner suite with two queen sized beds. The furnishing was sleek and clean, very modern. But the building had character, the windows were older and opened out enough for you to be able to hear the hustle and bustle of downtown Omaha. We got lucky because they had postponed the firework show and our room had the PERFECT view. I would absolutely stay here again.
Valet/parking- Valet refused to park our vehicle and even refused to assist with our luggage. We were told to park ourselves and then were lied to as of what the prices for self parking was. They stated that prices would be comped from 9pm to 9am for street parking; that’s only because the meters stop charging during those times. There is also a way the hotel could offer validation, but they refuse that.
Check in- The desk staff were friendly and eager to help, although often gave out misinformation (ex. parking prices). The baggage carts were all being used by staff and none were offered to be used for guests. There are small flights of stairs on each floor even if you do get a cart.
Room- The room has cold wood floors requiring house shoes or socks in the mornings. We could feel the springs in the mattress and woke up with aches in our backs. The pillows were tiny, square, extremely soft, and unsupportive. There were no robes. No complimentary water bottles, a standard offering at almost any other hotel. The room had many flaws cosmetically including water stains on the ceiling and it looks as if they just paint over anything that needs fixing. The shower was a neat experience, since it has several nozzles, but it would not surprise me if they do have mold since there are cracks all along the seams of the shower.
Amenities- The only amenity we tried was the shuttle. Attempted to try. We were told it would take 15 minutes (more misinformation) and then 30 minutes later we left using our own vehicle, wasting an hour left in the meter. It is first come first serve with no queue, so someone can monopolize it for an entire day if they wanted. WiFi is terrible, we were better off using throttled data from our own provider. They do give you a free coffee token in your room if you’re savvy enough to spot it.
Check out- This was the best part of the stay and was uncomplicated with no issues.
Summation- If you are looking at this and any other 4 star hotel, choose the other one. Even a 3 star would be better.