Villagio Inn & Spa
What We Love
- Complimentary bottle of wine upon arrival
- Center-of-it-all spot in downtown Yountville
- A 13,000-square-foot on-site spa that’s open until 9 p.m.
- Grounds full of fountains and reflecting pools; adjacent 3-acre vineyard
- Complimentary wine tasting in the hotel lobby from 5:30 to 7:00 pm every Friday and Saturday
What To Know
- Mountain views on one side of the resort and town views on the other
- This is an in-town property
- Better for couples and groups of friends than families
- Guests get first dibs at Bottega, but it’s super popular; reserve a table anyway
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The 112-room Villagio and the Mediterranean gardens that fan out around it don’t just evoke Tuscany, they practically transport guests there. Between the sprawling grounds dotted with gurgling fountains, the warm pink and yellow stucco walls and the Mission-style terra-cotta rooftops, you might feel as though you should be sipping Chianti — but here in Napa, it’s all about the Cabs and the Sauvignon Blancs.
Bed & Bath
The buildings that make up the property are clustered so that every room has a private patio or balcony, some with courtyard views. Guestrooms have stucco walls and are furnished in cheery colors. Vino is obviously important here, so rooms have mini-fridges and a cabinet stocked with wines for sale. Wood-burning fireplaces in each room ward off the early morning and late evening chill. But the days here are as sun-drenched and warm as you please — the proper conditions for exploring the three-acre Cabernet vineyard right next to the hotel.
The bucolic surroundings complement the 13,000-square-foot spa, which has 16 treatment rooms and five “spa suites” with fireplaces of their own. Experiences for every taste are available, from 50-minute basic massages to three-and-a-half-hour aromatherapeutic treatments, with Old World techniques used alongside the latest in wellness. It will be hard to tear yourself away from the spa. But after wandering past the gates and finding the street full of world-class dining options, wine-tasting rooms, galleries and shops, you’ll be glad you did. Yountville’s main drag is filled with the aromas of heritage roses and a confit simmering here and a steak grilling there.
How to Get There
My wife and I did an excessive amount of research in selecting which resort we would choose for our second trip to Napa Valley to celebrate my birthday. We knew we wanted to stay north of the town of Napa, and after extensively looking at all of the top properties from Yountville to Calistoga, we selected Hotel Villagio for it's location in Yountville (near many shops and nice restaurants) as well as the ease to drive north to the great wineries in Rutherford and St. Helena. We found Villagio very accommodating when it came to requesting a specific room, over-looking the vineyards on the south side of the property. I was impressed they held that particular room, and with the balcony facing the vineyards, provided a perfect spot to have morning coffee or a late glass of wine or cocktail each night. My wife researched a hot-air balloon company for us to experience the morning of my birthday and the company operates on the grounds of the Villagio. So the morning of the balloon ride, we simply walked 5 minutes from our room to the take-off point. When we returned from the ride later that morning, the hotel had delivered a bottle of champagne to our room along with chocolate covered strawberries. A very pleasant surprise!
The staff at Villagio was exceptional, from the pleasant and professional greeting each morning or on our return back to the resort each afternoon. And the complimentary breakfast served each morning was outstanding with fresh fruit, breads, cheeses, tomatoes, lox & bagels, and an egg casserole. A beautiful, relaxing pool is centered in the middle of the property and truly a world-class spa adds to the positive experience. Over the week we were there, we purchased multiple bottles of wine from the various wineries we visited and after inquiring at the front desk, the hotel offers a service to pack and ship the wine back home for us. We simply delivered the bottles to front desk, and they handled the billing and the packaging process from there. I would highly recommend this resort for a long weekend stay or a full week as we enjoyed.
My wife and I stayed at the Villagio for 6 days last week. The staff is friendly and our room was pretty nice. Our room had a standup rain shower, a soaking tub, a dressing room, king bed, big TV. There was no desk which is probably more to say about Napa culture and less an oversight - I could have used one to get some work done in the morning. Breakfast is included - there's various pastries, a sometimes vegetarian egg dish - smoked salmon, yogurt and granola etc - it was a nice way to start a day. They only offered standard coffee and they'll make you a latte or cappuccino for $7 or so. My wife and I wandered down to Bouchon Bakery and got our Lattes there and brought them back. I'd say the largest missing amendment was any sort of actual concierge. We were told the position was being phased out of the industry, and this was repeated from multiple properties. It's kind of sad though. Although the front desk staff are super nice, they're not particularly knowledgeable about the area. They sort of had what seemed like rehearsed responses to questions as I'd try my luck with different people over different days and got almost verbatim answers. At one point my wife and I had reservations at a local restaurant but our reservation was like 9PM and we were getting hungry and it was only 4:30... So I had two different staff members (once at 4:45 and once again at 6 or so) try their hand at calling the restaurant to change our time to earlier - I imagine some pull from a high end hotel usually helps in this endeavor. I had also asked as a backup if they could recommend an alternative with earlier eating options. Both responded they were unable to get our time moved and then completely forgot about my alternative question, I had to prompt them again and they rattled off the same local list of restaurants around town - I was sort of hoping they would call one or two of them and see if any times were available for a party of two. Anyway, my 'hangry' wife called the restaurant herself - she was greeted by a super friendly hostess who both told us the bar was first come first serve, had the full menu, and currently a few spots open, and then proceeded to move our time to 7:15PM. To give the Villagio staff the benefit of the doubt, maybe the restaurant staff responds better to guests then hotel staff. Overall both the hotel and it's staff was nice.
My husband and I planned a trip to Napa with great friends of ours who have stayed at Hotel Villagio in the past. I heard only great things about this property so naturally we were so excited to stay. When arriving in Napa i received a call from the hotel around 4:30pm telling me that there was some sort of water damage to our room and there were no rooms available at Hotel Villagio and they were going to have to move us to the Vintage House. I was somewhat confused and we just decided to head to the hotel and figure what was going on. Once we got to the hotel we felt as though everyone was lying to us. Since we were traveling with another couple we wanted to stay in the same hotel. Hotel Villagio and the Vintage House are NOT close to each other. Walking distance yes, but not close enough to say there are on the same property. We were so disappointed in the level of service. We asked to have a manager call us, that never happened. I called and asked for Steve (supposedly higher level manager) never called me back. The kicker out of this whole situation is that when I went online I could have gotten a room at the Hotel Village. We just felt like we were lied to and the whole experience was not what I expected from a property like this. They don't care if you are happy or not...I would not recommend this hotel if customer service is important to you.