Las Alcobas, A Luxury Collection Hotel, Napa Valley
What We Love
- Soaking in a deep freestanding tub while admiring the gorgeous vineyard views from your room
- Private balconies with their own fire pit—a rare and relaxing perk
- The spa’s aromatherapy massages, expertly performed using custom-blended essential oils
- The restaurant’s ultra-fresh, California-sourced dishes
What To Know
- This is an adults-only retreat
- A two- or three-night minimum stay is required on weekends yearround
- There’s a 24-hour fitness center on site with an adjacent yoga and meditation studio
- Free WiFi
- Handicap Accessible
- Parking On Site
The second property from Mexico’s Las Alcobas (owners of a gorgeous boutique hotel in Mexico City) occupies a renovated Victorian-style farmhouse in St. Helena built in 1907. What sets this hotel apart, aside from seriously sophisticated interiors, is that it sits virtually in the middle of a vineyard, a real rarity in the region. And we’re not talking about just any vineyard—the rows of vines that surround Las Alcobas belong to Beringer, one of the oldest wineries in Napa Valley. To complement the green landscape, design duo Yabu Pushelberg chose a serene, off-white palette, materials like stone and wood, and soft, clean lines for the 68 elegant guest rooms. Six rooms are inside the old farmstead; all have custom-designed furnishings by Italian specialist Casa Zeta, floor-to-ceiling glass windows, and oversized Carrara marble bathrooms. The farmstead also houses a fine dining restaurant, Acacia House, headed by Top Chef Masters winner Chris Cosentino, which serves fresh dishes like chilled heirloom melon soup and sweet corn and basil risotto. As expected, the menu includes a nice selection of wines from star California producers like Etude and Frogs Leap. If you’re not relaxed enough after a few glasses, head to the beautiful spa for a massage inspired by ancient traditions from India, Thailand, and beyond.
In the Area
Las Alcobas is right next door to Beringer Vineyards, one of the country’s most storied wineries. Take a stroll to the alfresco tasting room to sample their much-lauded Private Reserve Cabernet Sauvignon and Chardonnay along with a selection of artisanal cheeses. Other nearby wineries worth seeking out include Charles Krug, whose stunning tasting room is housed in a landmarked historic manor, and Hall Wines, a boutique winery producing Bordeaux varieties from organic vines. Downtown St. Helena is only minutes away. There, check out local favorites like Pizzeria Tra Vigne, a casual spot that doles out brick-oven pizzas and gelato, or the higher-end Press, a steakhouse known for its fastidiously sourced cuts of meats and seasonal produce.
How to Get There
My wife and I just completed a 3 night stay at Las Alcobas, and were concerned to see that on our first night PGE was cutting power to the area as a wild fire precaution. The hotel staff couldn’t have been more prepared. They brought in a generator to make sure essential systems were working. Great thought into where to allocate precious wattage (the restaurant) and where to conserve (the gym). We hardly noticed the inconvenience, even when a Hunger Games atmosphere was lurking just off property. We were particularly grateful to Gabby in the restaurant who was single-handedly covering every single table one morning as food stocks were dwindling due to deliveries not arriving. She was conscientious as were her colleagues and never let the situation get chaotic. We were also very impressed with Mary, a concierge who furiously worked the phones like a telemarketer to see who was up and running during the outage. Such a thoughtful and attentive person. Overall a wonderful property in a great location with well-trained, good-natured people running the show!
The property is exquisite, high-end and priced as such. At the price point that I typically pay, you expect it to be flawless. Some aspects are indeed, flawless. The views of the vineyard, quality of the room and the quality of the food. The property on a whole is well done, modern and perfectly located in St. Helena. It's convenient to Yountville or Calistoga.
The drawbacks are customer service. Replies to concierge and reservations are slow. As a top-tier, Titanium Elite member of SPG/BonVoy, I don't feel recognized. Welcome gifts are non-existent. Upgrades are rare, mostly because the property is often sold out (fair enough). On our last visit the unthinkable happened, we had two items stolen from the room during service. It's less what happened than how it has been handled. We waited to return home to ensure the items weren't packed or misplaced, and upon confirming this, sent an email to the hotel concierge. We clearly stated we did not want compensation, simply to alert them in case anyone else had the problem so it could be corrected. It's been five days and there has been no response.
It's rare of a hotel of this quality to suffer from an issue like this, but even more rare for them to not respond. I believe most issues stem from the general poor management style of Marriot/BonVoy. Previously, SPG was superior.
Not sure what to think, it's our third stay and otherwise love it, but am inclined to look at other options.
Excellent service. Great place to stay. Restaurant on property is top notch. Friendly staff. Pool is awesome with a great view of mountains and vineyard. Don't miss the margaritas with the sea salt foam