What We Love
- As the second-largest casino in the U.S., it’s also home to a 10,000-seat arena
- Check out the smaller Wolf Den concert area for free nightly entertainment
- Varied dining options: From Bobby Flay’s more refined Bar Americain to Jimmy Buffett’s über-kitschy Margaritaville
What To Know
- The “earthy” décor feels over-the-top
- The front wall of the pool area opens up come summer for DJed outdoor parties
- A $14.95 resort fee per night will be collected at the property
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Drive an hour southeast of Hartford and you’d expect to find yourself in a quaint seaside town, not the country’s second largest casino. But this 240-acre compound doesn’t hold the same glitz and glamour of its Vegas cousins. Rather, its earth-toned theme garishly nods towards the casino’s Native American roots with areas inspired by the elements (“Casino of the Wind”) and the seasons (“Autumn Entrance”; “Indian Summer Garage”). The space between the twin casino areas is punctuated by feather-printed carpeting, tie-dyed furniture, howling mechanical wolves, and a glowing, three-story crystal mountain.
Bed & Bath
Save a glaring, iridescent purple shower curtain, the décor of the 1,200 guestrooms is far more subdued than the rest of the casino-resort. While some of the ample-sized guestrooms look onto the Thames River, many others look onto one of the hotel’s many expansive parking lots. Choose from one king or two queen beds in your Standard Room, which comes equipped with a 27-inch TV, high-speed WiFi (part of a $14.95 inclusive fee covering valet parking, Internet and fitness center/pool access) and a table with two chairs for working or dining.
The indoor heated pool provides a nice escape from gambling in the winter. Come summer, the front wall opens to morph into an outdoor lounge with a satellite bar and DJ booth. For year round partying options, choose between the more laid back Vista Lounge (set within the three-story crystal mountain), the gothic abbey-themed Ballo Social Club, and the hard-partying Ultra 88 Night Club. Dinner options range from the traditional upscale (at Bobby Flay’s Bar Americain or Michael Jordan’s—yes, that Michael Jordan—Steakhouse) to the family-friendly (i.e. Johnny Rockets), to the downright kitschy (Jimmy Buffett’s Margaritaville, which features a live band on weekends). The 24-hour room service is a solid option once you’ve meandered off the casino floor.
How to Get There
We started staying at Aspire as soon as it was open. My original review was not great, as they had a lot of kinks to work out and improvements to be made in Thirty Three lounge and at Check-in. We have since returned 4 more times, and each stay they are getting better at making Aspire an elevated experience for guests.
What we love:
1) Check In is fantastic! We love the private entrance and expedited check in with super helpful front desk staff. Welcome champagne always a nice start to any stay too! One of our Check-ins we had the wonderful Employee named Angelica that even reminded us about double points play and other promotions. We really appreciated that.
2) Rooms. Quiet, well appointed rooms with great views of the Thames River. I’m still unsure of the Butler amenity, on this stay we didn’t hear from one at all, but luckily we had no need for Butler services. Housekeeping does a beautiful job keeping suites/rooms immaculate and I love the turn down amenities, especially the lavender pillow spray.
3) Thirty Three. Part of what makes Aspire so special is everyone at the Thirty Three lounge. We have seen this lounge really improve and become a relaxing retreat in between play. The staff has become considerably more attentive and service has dramatically improved! Food assortment throughout the day has something for everyone and the selection is diligently refreshed by a dedicated attendant. We are fans of the Stone Crab on weekends, always fresh and delicious.
The views at Thirty Three are spectacular! We sit for hours just watching the Hawks and Turkey Vultures (HUGE 7 foot wing span) soaring between the buildings! It’s a great reset from all the action on the Casino floor.
I wanted to say a special thank you to the people that always make our time in Thirty Three great, making sure we have everything we need and more!
Thank you, Laurie for fantastic omelettes
Jo Jo - always nice to see your smiling face and upbeat attitude. And you make the best Cosmos ever!
Chico- We appreciate your attentive service and dedication to guest satisfaction. Thanks for the silky Vodka tasting, lots of fun!
Lauren, Michele A. and Caitlyn, thanks for the fantastic service while dining. We appreciate not being overlooked and having our plates cleared in a timely manner. You all make Aspire feel like an elevated place to relax, drink and dine. You all are a great asset to Aspire and we appreciate your service in the lounge.
Our only suggestion is that maybe Thirty Three can come up with a more convenient check in process for guests. We would stop in 2-4 times a day. Each time requires ID (which we don’t always carry), a look up on a laptop, crossing off a printed list for each of us. Sometimes we’d get stuck behind someone without their ID. Or they have their elders with them and they don’t carry ID. Perhaps a thumb print check in or temporary card to scan for entry? Just a thought. We’ve seen a lot of guests have frustrations with this.
Thanks Aspire! Keep up the good stuff... we love it
Great time clean room friendly staff!! Lots of shopping and casino space. We loved it. My husband and teen stepsons went to a concert and I was able to walk around and enjoy myself while they were in concert.
Unaccommodating an uncooperative!
Our company and staff spent an amazing amount of money at Mohegan Sun and yet the staff was “asleep” when it came to solving issues.
They offered absolutely no help and no accommodation for anything that we needed regarding getting from one place to another inside the resort, to remain in a non-smoking environment, which they claimed to have. Their website brags about non-smoking casinos and non-smoking public areas which is a flat out lie. They have absolutely no air handling equipment and the entire place is overrun with drunk and disorderly people and smoking is everywhere, including right in front of the no smoking signage. Their security people admitted to me that management does not want them to deal with it.
I realize this is not in the United States and does not need to comply with Connecticut or federal laws but I'd think that they would want to attract a wider range of audience.
Another major problem was sleeping. We were on the 10th floor, but had to deal with very loud thumping sounds from the music at the nightclub until 2am every night!
If you are a smoker and you are a drunkard and you are a gambler, then this is your place!
Everyone else, especially families stay away!!!
I made several complaints while there and even made a complaint after the fact, through an escalation to their headquarters and after several weeks, I still have not heard back from them.
My company and I have been badly swindled!
Shame on you, Mohegan Sun.