4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property function hall Lobby Suite recreation room mansion Villa

Overview

Location

With a stay at Quinta Real Monterrey in San Pedro Garza Garcia, you’ll be minutes from Metropolitan Center and Plaza Fiesta San Agustin. This 4-star hotel is within close proximity of Convex Exposition Center and KidZania Monterrey.

Rooms

Make yourself at home in one of the 165 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Quinta Real Monterrey
Diego De Rivera 500 San Pedro
Garza Garcia, 66260 Mexico

Reviews

Nice Hotel, but disorganised and rude
500slChrisH

I am here on a 10-day business trip and when I arrived I was overwhelmed by the hotel's beauty and cleanliness.

The good...
Big rooms
Good Gym
The restaurant, while a little empty serves great food
The style of the hotel is beautiful

The bad...
The room I have is massive but has only 3 small drawers for clothes.
There are no English channels on the TV
WiFi is extortionate. £75 for 7 days...!!
There are no coffee or tea making facilities in the room

The ugly...
I have been to reception 3 times to ask for my TV to be tuned, as the card in the room says I can get some English channels. It hasn't been done, nor have I had any feedback :-(

I have also been to reception three times to ask for coffee making facilities as I am not paying £5 for a cappuccino via room service.

My Fridge didn't work, I had to ask twice to get it fixed.

Worst of all, after realising that asking at reception would get me nowhere I asked for the general manager's email address. I wrote to Mr A Salas and didn't get a response, which I find just rude as I had a read receipt.

Would I stay here again? Probably not given the lack of service, the lack of amenities and the cost. It's a shame that such a lovely hotel lets itself down. My advice would be to check out Hotel Safi next door. I am here till this Friday, so I live in hope!!!

Changed room several times because of dirty bathrooms..
saravazquez2018

We moved 3 times for a cleaner room ( bathroom) and all were with the same problem disgusting tub with lots of hair and not clean at all ..
Cant believe this “nice” hotel has poor service ... could not use the room until midnight , we were so tired and couldn’t believe we were unable to have a nice rest at this hotel ....
so disappointed ..

Exceptional property
roquitac

This is an absolutely exceptional property, great customer service, dining was amazing but be cautious of the valet as my colleague has had experience of pilfering with the vale service on the past. Otherwise I would highly recommend this property for business travel and certainly an ideal location for meetings