4.0
Very Good 2899 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Portola Hotel & Spa at Monterey Bay in Monterey, you’ll be connected to the convention center and minutes from Monterey Convention Center and Fisherman’s Wharf. This 4-star resort is within close proximity of Maritime Museum and Pacific House Museum.

Rooms

Make yourself at home in one of the 379 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a fitness center, and bicycles to rent. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. If you’d like to spend the day shopping, you can hop on the complimentary shuttle.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Monterey? This resort has 60000 square feet (5574 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Portola Hotel & Spa at Monterey Bay
Two Portola Plaza
Monterey, CA 93940 United States

Reviews

4.0 Very Good 2899 Reviews
Beautiful Hotel
Reviewed 2 days ago

Just got back from our trip to Monterey California. Stayed at Portola Hotel and Spa. First nights room was not what we expected so requested a room change and the front desk clerk Alicia helped us immediately. She gave us an amazing room with partial water views. They helped us change rooms no questions asked. We loved the room and staff so will definitely go back to this hotel.

Nice hotel with a few glitches!
Reviewed 2 weeks ago

We stayed here during our trip to the US, we were a party of 3 couples. We had high expectations of the hotel however upon arrival were shocked to find that the hotel was literally full of over seventies as a jazz convention was being held that weekend! It was like stepping into a Saga holiday! The hotel was also a lot bigger than expected and whilst pleasant was a bit tatty for what is supposed to be a 5 star hotel. We had a big stain on our carpet and the furniture and paint on the walls were chipped in places. There is a lack of plug sockets near the bed which was a pain. That said, the rooms were a good size with nice shutters and a comfortable bed and had there not been the clientele of almost entirely over 70s it probably would have been a nice experience!

Good place
Reviewed 2 weeks ago

We stayed for a two night weekend in March. The room is slightly dated, but comfortable and adequate. The bed felt great. Good Kurig coffee maker with a nice selection of coffee. Large tiled walk in shower with good lighting. Parking is $21, kind of expensive. Pool is clean and the large hot tub has the temperature right on at 102 degrees. Pool towels are large and really nice, with a great supply. We enjoyed running the coastal trail from the hotel and watching the sea life near the wharf.

Nice convention hotel
Reviewed 3 weeks ago

First, the staff at this hotel was great across the board! The location is fantastic- easy walk to so many things. And the hotel itself has many amenities (bar, restaurants, room service, pool, spa). Our room was large and had a balcony, but the "harborview" is a bit misleading as you had to stand in one part of the balcony to see the harbor. The lobby has recently been remodeled, and I hope they'll update the rooms soon as well. There was a distinct shortage of convenient outlets and the thermostat (for heating) was so far off that we turned it off! Additionally, we kept getting kicked off the wifi (pet peeve). We had two weird things happen. First, housekeeping knocked some of our things on to the floor, unplugged lamps and didn't refresh the coffee station. Second, we ordered a bottle of wine from room service for Valentine's Day and the server asked me if I was alone when he delivered it. My husband (who was out of sight) and I both felt very uncomfortable about this.

Amazing service from the Concierge
Reviewed 3 weeks ago

I just got back from an amazing weekend getaway/ proposal. Hands down Naiomi Skiles made it all happen. I am very impressed with the service and sanctification i received. My room was beautiufky decorates and the food was amazing. Every need was taken care of by Naiomi .