82%
Members Recommend
4.0
Very Good 1324 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Breathtaking views at every turn, including guestrooms and suites
  • Fireplaces in Oceanview Rooms warm up chilly nights
  • California cooking and panoramic ocean vistas at the award-winning Pacific’s Edge restaurant
  • Binoculars for whale watching provided
  • Free mountain bike rentals
  • Beautiful clifftop grounds amid Monterey cypress and pine forests
  • READ MORE: 72 hours on Highway 1

What To Know

  • A $20 per night resort fee will be collected at the Jetsetter checkout.
  • Guestrooms were renovated in 2009.
  • The lobby timeshare sales pitch can be annoying; tell them straight away that you’re not interested
  • Four miles on Highway 1 from Carmel-by-the-Sea
  • Sunset weddings are popular here

Amenities

  •  Bar
  •  Free WiFi
  •  Golf
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Hyatt Carmel Highlands in Carmel (Carmel Highlands), you’ll be minutes from Gravity Garden and close to Point Lobos State Reserve. This 4-star resort is within close proximity of China Cove and Gibson Beach.

Treat yourself to a stay in one of the 142 guestrooms, featuring fireplaces and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.

How to Get There

Hyatt Carmel Highlands
120 Highland Dr
Carmel, CA 93923 United States

Reviews

4.0 Very Good 1324 Reviews
Beautiful views and grounds, and excellent staff; outdated rooms
Reviewed 5 days ago

We used Hyatt points for our stay, and had read the reviews of the property before we made reservations. The restaurant (in the very nice main building) is quite good with absolutely outstanding dramatic views of Point Lobos and south. The staff was very accomodating and pleasant. The gardens on the grounds are well tended and quite beautiful. Each rustic room has a wood fireplace and a good view of the coast. The hotel is an easy 10-minute uber ride into downtown Carmel.

However, the rooms need to be updated, and the pressure-treated lumber on the stairs and outdoor porch needs to be replaced in the near future. In sum, not as luxurious as other Hyatt vacation properties, but unsurpassed views, excellent staff and restaurant.

WAY PAST ITS PRIME & UP FOR SALE! WE WON’T BE COMING BACK!
Reviewed 6 days ago

The Hyatt Highlands Inn is over 100 years old—and it shows! You take your life in your hands, negotiating the perilous driveway that climbs up the mountain from Pacific Coast Highway. It was made for Model T Fords, but you are likely to encounter a huge delivery truck, as you take the sharp, blind curves. The once great hotel, is now being sold off, unit by unit as part of the Hyarr Residence Club, which I believe is a time share. So, right off the bat, you have two classes of occupants: owners and hotel guests, and the hotel guests are virtually ignored. Hyatt is ALL ABOUT selling you a timeshare at this place. The hotel rooms are run down and what I would call WAY BELOW normal Hyatt standards. We had “happy hour” cocktails in the lounge: the view was magnificent, while the drinks were crummy. Carmel and Big Sur are such beautiful places, but the Highlands Inn is a relic from the past—that you should PASS UP!

An exceptional place with exceptional people.
Reviewed 1 week ago

My wife and I had never visited Carmel and wanted our visit to be extra special despite only having two days at our disposal. Given these conditions, the Hyatt Residence Club Carmel could not have provided a better place to experience this beautiful part of the country. Not only is the Club located in an exceptional setting overlooking the ocean, the staff are equally exceptional. Our first lunch was memorable – the food was very good but the view from the terrace was even better. We plan to return.

Nice Views
Reviewed 1 week ago

Nice views but the property feels very dated. Common spaces were not activated and fireplaces were not burning despite the cold weather. Given the location it should be more cozy...also, no transportation to town? 4.5 miles away makes it hard to get to Carmel at night.

Great Stay, beautiful views
Reviewed 2 weeks ago

Hyatt Carmel Highlands is an excellent escape and vacation getaway. Stayed here back in November, but still consider this one of my favorite hotels to date. Staff was very friendly and helpful, from the front desk staff, valet, and room service attendant. Very nice amenities including the restaurant with amazing views, nice fitness center, and in-room fire pit. Would definitely stay here again!