The Chase Park Plaza Royal Sonesta St. Louis
What We Love
- Incredibly convenient location in the elegant Central West End of St. Louis
- Vibrant nightlife; the hotel's Cafe Eau is a staple of the local bar scene
- Live entertainment on Friday and Saturday nights throughout December with the exception of 12/25
- Five-screen movie theater just a few steps from the lobby
- Fully-equipped underground gym spans 18,000 square feet
What To Know
- Eau Bistro is currently closed for renovation
- Great getaway for friends and couples; patio area is a scene until 1 a.m.
- Room service ends at midnight and starts up again at 6 a.m.
- Last renovated in 2008
- Free WiFi
- Parking On Site
- Room Service
It’s difficult not to be taken with the Chase Park Plaza, which dates back to the roaring twenties. The stately facade overshadows those of its Central West End neighbors, and the chandelier-lit lobby harks back to another, grander time, with its gleaming marble floors, ornate crown molding and colorful flower bouquets. It’s no surprise this space has hosted Hollywood celebs (Frank Sinatra, George Clooney) and a dozen past U.S. presidents.
Bed and Bath
Built in 1922, the old-school hotel has 338 rooms and suites — deluxe, one-bedroom and two-bedroom — spread over 11 stories. A tasteful palette in beige, cream and navy blue contributes to the elegant vibe, and though the rooms’ electronics are a bit dated, the comfortable bed and soft, pure cotton sheets more than make up for it after a busy day spent out and about.
There’s practically everything you could want here: a Mediterranean-style outdoor pool (open April through October), a five-screen cinema just off the lobby and five restaurants. Chaser’s Lounge, which sits in an alcove along the bustling lobby, provides the perfect perch for listening to live jazz and people watching. In the hotel’s Café Eau, a live cover band rocks out with Corey Hart’s “Sunglasses at Night” and a small group of revelers shimmy near the stage. Cozying up near the patio’s glowing firepit, which is flanked by columned archways and potted palms, is an ideal way to wrap up the evening after exploring one of St. Louis’s lively neighborhoods.
In the Area
Nearby, Crepes Etc. brews the best hot chocolate — topped with homemade marshmallows — in town. Larger than New York’s Central Park, the 1,300-acre Forest Park offers an 18-hole golf course, a free zoo, museums and an open-air theater. Hidden behind the West End’s towering buildings, the ivy-covered patio of Scape American Bistro serves fruity cocktails like the Tall Ginger and the Razberry Martini. Or stay out late at Mandarin, an exclusive lounge where bottle service is a must. The largest collection of mosaics in the world is right down the street; head to the Cathedral Basilica of St. Louis and take it all in.
How to Get There
Very nice hotel and would love to stay here again in the future! The Chase bar and lounge was very nice and the Preston had great food! Room was very nice as well and VERY CLEAN! Only complaint is the TV needs to be at least 47 inches or bigger. I am a sports guy!
We have stayed at this property several times in the past and any time we travel to St. Louis, this is the hotel we prefer to stay at. The staff is very helpful and friendly; Jeanne, the Concierge, is very knowledgeable about the City and its amenities and always helps make our stay very pleasant; and the property is always well maintained. The location is central to so many different restaurants and there is so much within walking distance and easily accessible and Forest Park is nearby for walking, jogging or just relaxing. We like the theater in the hotel and it always is playing the most recent releases.
After some confusion with a reservation at another hotel, Aaron provided excellent customer service in getting us booked quickly into a beautiful suite. We’ll definitely be back! Thank you, Aaron! What an asset Aaron is to the Chase Park Plaza!!
Not only is this hotel conveniently located and immaculate, but the staff is wonderful! I was checked in by Latoya on a VERY busy day. She apologized, although the circumstances were out of her control and just catered to all of my needs. She was very polite, informative and genuine, which I appreciated more than words could describe. This is my second trip to this area for business and already within my first couple of hours my experience with this hotel has been ten times better than the previous hotel I stayed at. I am looking forward to utilizing their many amenities and I know that I am in good hands with Latoya being one of the employees of this fine establishment! Thank you for taking your time when helping me and not making me feel like "another number". HIGHLY RECOMMEND!
The hotel is large and beautiful, and conveniently located near Forest Park and I-64. My stay was pleasant, and I was happy to learn upon entering my room that I had received a complimentary upgrade. I did experience a couple of minor issues with service, which is why I have not given the property a rating of "Excellent".
1) The gentleman who checked me in was too engaged in talking with his colleague about a problem that had come up to give his attention to me (probably why he didn't bother to tell me he had upgraded my room).
2) I had called Valet at 9:15 am and requested to have my car available at 9:45. They didn't bring it around until 10:03, making me late for my meeting. I understand that mistakes sometimes happen, but while I received an apology, I would have liked an explanation. [Note: When a manager asked me that evening how things were going, I told him what had happened and he immediately apologized and provided me with a voucher for breakfast the following morning. I appreciated that. Also, the gentlemen working at Valet had my car ready for me on time the following day.]
3) There was no luggage rack in my room. I travel quite often, usually on business, and this is the first time I have ever had no luggage rack. [I did not bring this to anyone's attention.]
Food at The Preston was excellent, both for dinner and for breakfast. And the servers were absolutely lovely.
Lighting in my room was adequate, and much better than at most hotels in my experience. The sitting area was comfortable for working with a colleague, which I especially appreciated because there didn't appear to be a convenient place to work in the lobby.