4.5
Very Good 7173 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at The Fontaine in Kansas City (Country Club Plaza Area), you’ll be convenient to Country Club Plaza and Kemper Museum of Contemporary Art. This 4-star hotel is within close proximity of Fountain of Neptune and Battle of Westport.

Rooms

Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Kansas City? This hotel has facilities measuring 5700 square feet (530 square meters), including conference space.

How to Get There

The Fontaine
901 W. 48th Place
Kansas City, MO 64112 United States

Reviews

Great location, very comfortable hotel, amazing service
Sam_GiTri

I’ve been using this hotel for several nights stay. High quality, great service , the staff is professional and very kind. The room is big and clean so the bathroom. The restaurant is on the 7th floor: the breakfast is rich and very fresh ( prices from 15 to 30 dollars ) you can even skip lunch and go directly to supper thanks to big quantities ! The location is near by the shopping zone of Plaza and 15 minutes walk from the Nelson-Atkins Museum. At plaza you can find many restaurants for supper or lunch if you don’t feel like eating at the hotel restaurant. My compliments to the General Manager Maurizio who manages the Fontaine in the best European mood!
Two details that need to be ameliorate: conditioner and slippers shall be part of the set offered to customers.

Poor service, rooms aging
Brian S

We've stayed there for the past few years when visiting family. Same person at the front desk. Nice service, nice suite. Good value.

This year no suite available, new people assisting (or not). We were given a very small room off the elevator with no dresser (family of 3 staying for 4 days). The night stand was broken, plugs not working etc.

Not the end of the world but when we confirmed no suites would open up after the first night we decided to move hotels.

They charged us for the room we'd been in for roughly an hour (while seeking assistance to fix the furniture) and with a snotty attitude claimed that as a matter of policy they had to charge us.

We moved to the Intercontinental and for not much more were able to get a significantly better room and the service was very professional.

Such a shame. Customer service is hard (I do it for a living). A few missteps turned us from repeat customers to someone taking the time to write a negative review and unwilling to return.

After wedding
TheStickFigure

We stayed here after our wedding and it was fantastic. The room was beautiful with a comfy bed and a waterfall shower that was perfect after our amazing day. We would definitely stay here again if we needed a place to stay.