4.0
Very Good 1813 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
auditorium conference hall function hall convention center ballroom

Overview

Location

A stay at Sheraton Kansas City Hotel at Crown Center places you in the heart of Kansas City, walking distance from Sea Life Aquarium and Sea Life Kansas City Aquarium. This 4-star hotel is within close proximity of Kaleidoscope and Coterie Theatre.

Rooms

Make yourself at home in one of the 730 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Kansas City? This hotel has 42850 square feet (3981 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Kansas City Hotel at Crown Center
2345 McGee Street
Kansas City, MO 64108 United States

Reviews

4.0 Very Good 1813 Reviews
Nicely appointed convention style hotel with great location at Crown Center & public buses
Reviewed 4 days ago

Check In: 5

Beds: 5

Outlets: 5

TV/Cable: 5

Size of Room: 5

Room Darkness: 5

Noise: 5

A/C: N/A we didn’t use it

Bathroom toiletries: 5

Shower water pressure: 5

WiFi: 5

Cleanliness: 5

In-room safe: N/A can’t remember if it had one

Parking: N/A
- we arrived by public bus, so don’t know about the parking

Other amenities /notes:
- Our first room reeked of smoke. We called down to the front desk and they were able to switch us to another room down the hallway. However, no one investigated the smoke smell in the room because when we changed rooms, we left the door open to the smoky room because the front desk said that someone would go up to check it out and we left the door unlocked for them. The next morning, the door was still unlocked and we went in to find that the smoke smell was still there, but not as strong.

The pool area is very nice and expansive -- towels are available at the pool. It is unheated, but you can start out in the hot tub and there is a connecting pool passageway that goes from the indoors to the outdoors.

This place is a huge convention hotel with a nice gym and a big lobby. It is connected to the Crown Center by indoor vestibule passageways so you never have to step outside if you don’t want to.

Bottom line: this is a great location next to the Crown Center and a good base for a visit to Kansas City as it is easily connected to the public buses (a 5-10 minute walk to the bus stops), it is near the train station and a short 15 minute walk up the hill to the World War II museum. Additionally, it has a convenient shuttle service within a mile or two radius and we used it to go to a popular brunch place. We had a pleasant stay (despite the first smokey room) and would stay here again. We recommend this property.

Great Location and Great Views
Reviewed 1 week ago

This was my first time in KC and really enjoyed my time here (for business). I stayed on a high floor, upgraded to a junior suite and had fabulous views of KC. The hotel staff was very friendly and amenable, the room was spacious and comfy, and the bed/pillows were just perfect. I was able to walk to many places and an easy Uber ride was a few minutes wait. I would definitely stay here again and recommend it to anybody.

The Keys Don't Work
Reviewed 1 week ago

I stay at hotels over 100 nights per year and have never had a key problem like I had at this hotel. I have 1,500 hotel nights in the last ten years. I stayed on the 37th floor and had to go to the desk three times in one day because my key would not open my door. This is ridiculous!!! I asked to speak to the hotel manager and he told me it was my fault because I put it by my cell phone. The manager's name is Ben and I did not put my key near my cell phone. I highly recommend that you don't stay at this hotel.

Hospitable staff and great location
Reviewed 1 week ago

Convenient location to Crown Center and Union Station. Helpful staff. Very clean rooms. The $5 food voucher per day of refusing fresh towels/room service is a great deal! Bonus: great view of the KC fireworks from my room.

Very good hotel
Reviewed 1 week ago

I have stayed at the Sheraton at Crown Center on numerous occasions and have never been disappointed. I was recently there for a week while on business, and the quality of the rooms and service continue to impress.
The only slight negative with my last stay was when I tried to check in (I was sharing a room with a colleague and we had reserved a room with 2 double beds) I was told that they did not have a room with 2 beds and they had changed us to a room with 1 king. I explained that this was not acceptable, and the person told me that the hotel was full and that this was all he had. When I expressed (a little more strongly) that this was not OK, a manager came over and quickly found me a room with 2 double beds. Other than that bump in the road, everything was great.