Very Good 1846 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet


  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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With a stay at InterContinental Kansas City at The Plaza in Kansas City (Country Club Plaza Area), you’ll be minutes from Country Club Plaza and Fountain of Neptune. This 4-star hotel is within close proximity of JC Nichols Memorial Fountain and Kansas City Art Institute.


Make yourself at home in one of the 371 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kansas City? This hotel has facilities measuring 26000 square feet (2415 square meters), including conference space. Self parking (subject to charges) is available onsite.

How to Get There

InterContinental Kansas City at The Plaza
401 Ward Pkwy
Kansas City, MO 64112 United States


4.0 Very Good 1846 Reviews
Very good service, clean, convenient
Reviewed 11 hours ago

Really liked this hotel. The service was great. They returned our laundry within 1 hour. The room service was good. The rooms were clean and well appointed. The restaurant in the hotel is great and the bar is nice - has fire place and good music. Easy to walk to shops across the river. Would stay here again in a heart beat.

5-star location but a 3-star hotel
Reviewed 21 hours ago

This hotel has the best location on the Country Club Plaza but it is really only appropriate for business travelers and some couples. In spite of a big remodel, the whole place still feels dated and stuff.

Rooms are VERY POORLY DESIGNED with such deficiencies as the bathroom sink, toilet and shower all being in the same space... and we had a 1-bedroom suite! There was a crazy amount of poorly used space and very little storage. This would be a terrible hotel for families and the service is spotty.

However, the concierge lounge on the 11th floor is well managed and there are plenty of spaces for meetings so this is a good spot for business travelers.

Reviewed 6 days ago

Id like to recognize Mafutani Oneal. She was the server at our event function on 2/7 and was also up early working the breakfast shift at the restaurant the next morning. She went above and beyond at both to make sure I was welcomed and took care of my needs. Please congratulate her for the value she brings to the property.

Disgusting mold! Stay away!
Reviewed 1 week ago

Sitting at a table in concierge lounge enjoying the gorgeous view when we discovered what was lurking above us. Friendly staff, great location but filthy and could make customers very ill. Would not reccomend

Location and Service highlights this hotel
Reviewed 2 weeks ago

We live the Intercontinental on the Plaza. Craig in the concierge level room is super helpful and really knows KC. Many customers stay here and give us good feedback. I love the views and accessibility to the Plaza and Loose Park.