Hotel Phillips Kansas City Curio Collection by Hilton
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hotel Phillips Kansas City Curio Collection by Hilton, you’ll be centrally located in Power and Light District, steps from Arvest Bank Theatre at the Midland and minutes from Municipal Auditorium. This 4-star hotel is within close proximity of Kansas City Convention Center and Kansas City Public Library.
Make yourself at home in one of the 216 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands and wedding services.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Power and Light District? This hotel has 7032 square feet (653 square meters) of space consisting of conference space and meeting rooms.
How to Get There
This is a hard review, the location of the property is terrific. The problem is that I have been a Hilton Diamond member for well over a decade and I had a very poor experience with housekeeping, more specifically with my do not disturb sign on was walked in on and disturbed not once, not twice but three times. I contacted the front desk, called the assistant general manager (Amber Boos) and emailed Amber twice and ZERO response. Beyond disappointed and despite the positives I would not stay again because the leadership of this property is not up to the standard that I have otherwise experienced with Curio properties, which means that if the leadership doesn’t care it will transcend down to the rest of the staff - lead by example or fail by example and in this situation I’m less than impressed.
No breakfast, in room amenities seemed to be an afterthought and construction noise outside began a bright and early 4 AM every morning. The hotel was beautiful with shuffleboard available free of cost. Location near to activities.
While the hotel is absolutely beautiful and so is the speakeasy below there were some/many flaws. The price for the hotel doesn’t compare to the lack of service received by the company. We booked a block through customer service, which cancelled family members rooms without confirming with them, the hotel never sent our family a notice stating their rooms had been cancelled...by the way there were 4-6 rooms cancelled. The gal that works at the Speakeasy was absolutely awful, to not only myself (bride), but family and friends. Many individuals mentioned to me her service or lack their of was very apparent. We still 2 weeks later have guests complaining about how rude she was. I fully understand the weekend was packed, as it was a Chiefs vs. Packers game as well as many other events going on in the Downtown Kansas City area but has some decency to act like you appreciate those around you no matter how unbearable your day is going. A friend mentioned their room had mold in it, which from a Hilton Property; frankly I expect more from. Even the service at the restaurant the morning after was subpar, my order came out wrong and missed an item. When the server went into the kitchen, he yelled the mistake that everyone at our table could hear.
We will not return.