3.5
Average 6287 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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property Bedroom Suite cottage living room

Overview

Location

A stay at DoubleTree by Hilton Metropolitan – New York City places you in the heart of New York, walking distance from St. Patrick’s Cathedral and Sony Wonder Technology Lab. This 4-star hotel is close to Rockefeller Center and Chrysler Building.

Rooms

Make yourself at home in one of the 764 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this Art Deco hotel include gift shops/newsstands and a hair salon.

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of DoubleTree by Hilton Metropolitan – New York City. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in New York? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

DoubleTree by Hilton Metropolitan – New York City
569 Lexington Ave
New York, NY 10022 United States

Reviews

3.5 Average 6287 Reviews
Lovely hotel
Emilliemaycock

If you want a hotel which is surrounded by lovely New York charm. This is for you it is a twenty second walk to Arby’s an amazing sandwich joint I cannot recommend enough. Anyway that’s another review. we were greeted with lovely staff and a scrumptious warm cookie. There was a charming lady who pressed all the lift buttons for us. Downstairs there was fresh fruit water. Which we appreciated massively after getting off a hot coach going into New York. The room it’ was ok it was kind of small and I think a family room was a bit of an understatement. There was nowhere to put our suitcases. The beds were comfy . And that’s my only moan. There was a colour tv and the room was immaculate. Cleaned every day it was amazing. If we were just staying in New your for a couple of days with smaller suitcases then this would of been perfect but as we were going to Florida for 2 weeks after we needed larger suitcases. It was a lovely hotel

Unfriendly staff
Lanuc

DO NOT STAY AT THIS HOTEL!

The staff are very rude, unhelpful and very unapproachable. I asked for a fridge to be delivered to my room. Guest services told me that they would send one to my room. I waited 35 minutes and then called to chased it, only to be told that they had no fridges and, one should be available the following day. No apologies for the wait and the attitude of the staff was rude. The next day, I asked for a plate and cutlery at the bar as the kitchen was closed. The bar staff refused to cooperate. When I mentioned if he needs to ask his manager, all of a sudden, he quickly gave me a plate and cutlery and walked off.

The rooms smell of dirty carpet (musty). In need of refurbished and definitely in need of new staff. Standards from a customer service level is well below standard.

The only advantage is hotel is in a great location for access to the transport network system and shops etc.

A very good location hotel
Jawara_JJ

The room was good size with two queen beds, clean, and comfy. It is located in walking distance to famous spots in NYC. The price was affordable for hotels located in prime area in the city. Surely recommended.