The Westin Minneapolis
What We Love
- The fully equipped fitness area with state-of-the art machines and an indoor heated pool
- Room service is offered around the clock
- Views of downtown Minneapolis from your room’s private balcony
What To Know
- Pets are welcome for a $100 fee
- Valet parking is an extra $34 per day
- Although room service is offered 24-7, the menu is a bit limited
- Free WiFi
- Kids Club
- Parking On Site
Housed in the landmark 1941 Farmers & Mechanics Bank building, this 214-room hotel knows how to make an entrance with 34-foot vaulted ceilings, a grand marble staircase and carved wooden emblems. Contemporary rooms feature seating areas with chaise lounges and 32-inch LCD TVs, and airy balconies offer city views. The Bank restaurant serves comfort fare like rotisserie chicken with Tuscan kale and creamed corn alongside sinful shared plates like fried cheese curds with sriracha bacon dip. Parents can drop off the tots at the Kids Club before grabbing a drink at the lobby lounge’s mammoth-size oval bar, and city slickers will dig the seven-mile skywalk (a handy amenity during Minnesota’s blistering winters) connecting the hotel to downtown’s top shopping and entertainment venues.
In the Area
In the heart of Minneapolis’ bustling downtown, the hotel is a prime jumping-off point for exploring the Twin Cities. A short walk or bike along the pedestrian-only Stone Arch Bridge will land you in the Theater District, where independent companies like the Guthrie stage such classics as Pride and Prejudice. Stroll through the 11-acre Sculpture Garden, where hundreds of candlelit mason jars illuminate more than 40 original works like the iconic Spoonbridge and Cherry every Thursday night in honor of the garden’s 25th Anniversary. Hark back to your mall rat days at the 4,200,000-square-foot Mall of America in the South Loop, or visit the boutique-lined Grand Avenue in St. Paul for local handicrafts and jewelry at Bibelot and high-end kitchenware at Cooks of Crocus Hill. Kick back with local hipsters with slow-roasted pork sandwiches and a glass of sangria at the Creole-style Brasa Rotisserie or go haute with foie gras meatballs at James Beard award-winning chef Isaac Becker’s 112 Eatery.
How to Get There
The staff was friendly and helpful, the location was walking distance from everything we wanted to visit and to transportation. The room was spacious and comfortable. We arrived early, before check in time and the staff was great, taking our bags, giving us maps and directions and texting us when our room was ready. The historic bank the Westin is housed in elegant.
Great location for doing things in downtown Minneapolis. Easy walk to Target field. Many great restaurants near by. After we checked in had to wait over half an hour to get our room. Staff really didn't seem to care as there were many people waiting for their rooms,too. Most people waited in the bar area and the staff really seemed put out. We did get a good weekend rate, if not for that would have been very disappointed in the hotel.
Came back again for business and again hosted a luncheon for 65 with a speaker that went perfectly. No rubber chicken complaints - everyone raved about the food and attentive service. I arrived a bit disheveled the day before as I had fallen on my way to the airport and insisted on just a bandage over a nasty gash on my face so that I wouldn’t miss my flight. Kayla at the front desk directed me to the Hennipen County Urgent Care Center where they were able to patch me up with skin glue and send me on my way in less than an hour. Every time Kayla saw me she asked how I felt (and we joked about the progress of my black eye). Could have been awful but staff made it all ok. Every one of them in all different areas did a great job.
I enjoyed walking through the large open elegant space to the rather understated checkin desk. This converted bank has retained its commercial caché while incorporating an interesting hotel elegance. In addition to this, the food served was tremendous and there were private dining/meeting rooms available situated around the perimeter of the main lobby for a more private setting.
Stayed here for three nights for business. The lobby is interesting because the hotel apparently used to be a bank and it somewhat still feels like it (imagine a bank of 1920s). So you can see a vault that formerly housed money inside and is now a wine cellar.
Service: Professional and friendly. During check-in, the staff explained the surrounding downtown area and how to explore it through the skywalk (series of overhead tunnels that connect all buildings in downtown, including the hotel itself, so you never have to go outdoors to move between buildings - useful in the cold Minnesota winter). There was a hiccup one day though. When I returned to my room at 9PM, I found that they forgot to clean my room. I went to the front desk and asked them to clean the room while I found something to do outside for an hour. The front desk personnel promptly apologized, ordered the cleaning, and offered me a large number of SPG points, which was a nice extra gesture. Overall, the service was excellent.
Room: I stayed alone in a "regular room". The room was quite spacious and had a seat and a desk that were comfortable enough for me to work. The room was certainly more spacious the regular rooms in the other Westins in different cities that I've stayed in. The room was clean and quiet.
Location: A nice skywalk access to all buildings in downtown, though you don't need it during the summer. One nice aspect was that the skywalk allowed me to go to the starbucks that's at the exit of the skywalk in the building right next to the Westin. So I could go there in the morning to get coffee and then back to my room without leaving the hotel building. There are many nice restaurants near the hotel, within 5-minute walking distance. Overall, the hotel is conveniently located near many good restaurants, FedEx business centers, and shopping areas.
Restaurant-bar: The combined restaurant-bar was the only disappointing part of the hotel for me. The food and wines were enormously overpriced given that their taste and quality were average. The wine selection was quite poor - few choices and not very good either - yet overpriced. The food - I had a steak - was okay (i.e., not memorable but not bad) but it wasn't worth the $30-40. The restaurant is in their lobby, which is dark and doesn't provide windows to look outside for most of their tables. Westin hotels in general charge a lot for their food but at least, in some of their properties, the food, wine, and the view are quite good. I didn't find this to be the case here.
Overall, this was a good hotel. I would stay here again because of the excellent service, spacious rooms, and great location. But I'd advise you to avoid the hotel's restaurant and bar - there are many good options for cheaper price nearby.