The Westin Minneapolis
What We Love
- The fully equipped fitness area with state-of-the art machines and an indoor heated pool
- Room service is offered around the clock
- Views of downtown Minneapolis from your room’s private balcony
What To Know
- Pets are welcome for a $100 fee
- Valet parking is an extra $34 per day
- Although room service is offered 24-7, the menu is a bit limited
- Free WiFi
- Kids Club
- Parking On Site
Housed in the landmark 1941 Farmers & Mechanics Bank building, this 214-room hotel knows how to make an entrance with 34-foot vaulted ceilings, a grand marble staircase and carved wooden emblems. Contemporary rooms feature seating areas with chaise lounges and 32-inch LCD TVs, and airy balconies offer city views. The Bank restaurant serves comfort fare like rotisserie chicken with Tuscan kale and creamed corn alongside sinful shared plates like fried cheese curds with sriracha bacon dip. Parents can drop off the tots at the Kids Club before grabbing a drink at the lobby lounge’s mammoth-size oval bar, and city slickers will dig the seven-mile skywalk (a handy amenity during Minnesota’s blistering winters) connecting the hotel to downtown’s top shopping and entertainment venues.
In the Area
In the heart of Minneapolis’ bustling downtown, the hotel is a prime jumping-off point for exploring the Twin Cities. A short walk or bike along the pedestrian-only Stone Arch Bridge will land you in the Theater District, where independent companies like the Guthrie stage such classics as Pride and Prejudice. Stroll through the 11-acre Sculpture Garden, where hundreds of candlelit mason jars illuminate more than 40 original works like the iconic Spoonbridge and Cherry every Thursday night in honor of the garden’s 25th Anniversary. Hark back to your mall rat days at the 4,200,000-square-foot Mall of America in the South Loop, or visit the boutique-lined Grand Avenue in St. Paul for local handicrafts and jewelry at Bibelot and high-end kitchenware at Cooks of Crocus Hill. Kick back with local hipsters with slow-roasted pork sandwiches and a glass of sangria at the Creole-style Brasa Rotisserie or go haute with foie gras meatballs at James Beard award-winning chef Isaac Becker’s 112 Eatery.
How to Get There
This hotel is conveniently located in the heart of Minneapolis. The Light Rail shares the block and can wisk you to both the Airport and the Mall of America.
The hotel itself is in an old bank. It was historically renovated into a luxury hotel. It is very grand. We made use of the bar and the pool and enjoyed the facilities. We highly recommend this place.
I was amazed by this short stay at this Westin! First before arrival, Preston kindly texted me to check in with our arrival time and see if we needed anything. That text feature is so nice, and helps with confirming anything before actual arrival. We were greeted by Mike who was so nice and professional. He knew the answers the all our questions, also upgrading us to a beautiful room. Our room was huge and had an amazing view of the downtown area, it was perfect!! Food and drinks were great, the only thing is the bar staff at night needed some work on mannerisms or just smiling in general. We didn't feel as much of the love around the bar area as we did the front desk. Besides that, the stay was an A+ and we will definitely be back!! Thank you!
This is what good customer service looks like: Loyal SPG Gold member calls 30 minutes after checkout time, just before catching a plane, to ask if someone can find and secure the valuable and much-loved clothing items she left in her closet. She has never left items at an SPG property before but has had good experiences with lost and found at other hotel chains. Front desk person sends someone to check. If the room has been cleaned and the items are not there, front desk person follows up with the housekeeper and gets back to the guest asking where to send the item. Guest happily pays for shipping. We all live happily ever after.
This is what SPG service actually looks like: Loyal SPG Gold member calls 30 minutes after checkout time, just before catching a plane, to ask if someone can find and secure the valuable and much-loved clothing items she unfortunately left in her closet. Front desk person shunts her to housekeeping voicemail. Loyal guest calls back repeatedly over the next 48 hours trying to get a hold of someone in person to help her. Loyal guest eventually receives voicemail from housekeeping informing her that items are not anywhere to be found. SPG property manager offers a meager and useless Starpoints bonus, denies any responsibility, and cannot explain what prevents housekeeping from simply taking anything they like from guests. Loyal guest appeals to SPG Corporate Services but never receives any follow-up. Loyal guest asks other loyal SPG staying co-workers and finds out they too have had similar experiences. Loyal guest vows that after spending thousands of dollars in SPG properties she should never to set foot on them again. Loyal guest (who can't really use Starpoints anyway, but who happily pays up for top shelf customer service) realizes she has many other great hotels to choose from and was a fool to stay loyal to SPG all these years. Now she is free to enjoy all sorts of lovely hotels outside of the SPG orbit. Hooray! She really really misses her much-loved clothing items but hopes that they are being put to good use by the underpaid housekeeping staff. Be sure to use mild detergent on them and they should last a decade or so, dear housekeepers. Hey, you deserve it!
And we all lived happily ever after.
This hotel is very pretty inside and out. The rooms are a typical size for a downtown hotel i.e. not very large. We did have a fridge although it had to be turned all the way down or the liquids froze. The beds were exceptionally comfortable and the room had many outlets for all our devices. The bathroom was on the small side but had a rainfall shower head that was very nice. We received complimentary bottles of water which is always appreciated. The hotel bar was fun to hang out at. The wine selection is good.
My husband and I stayed this past weekend for 3 nights (1 night unexpected due to the blizzard) and we couldn’t be happier. The staff (Andrew) was incredibly helpful in arranging our extended stay. The gym facility is wonderful; the cold towels and complementary earbuds were such a nice touch (especially since I forgot mine). The rooms are spacious, modern and clean and they have a focus on health and offer a good selection of healthy fare food wise. The proximity to everything (especially via Skyway) was helpful beyond words. The only downfall is parking which we were charged $144 for 3 nights (not valeted) - to put in perspective, this past October we paid $24 for 2 nights just 5 blocks away at the Normandy. However, we will be back again to the Westin in September and hope to arrange a more reasonable parking situation.