4.0
Very Good 415 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Sheraton Duluth Hotel is centrally located in Duluth, walking distance from Fond-du-Luth Casino and close to Canal Park. This hotel is within close proximity of S.S. William A. Irvin Ore Boat Museum and Great Lakes Aquarium.

Rooms

Make yourself at home in one of the 147 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Duluth? This hotel has facilities measuring 1001 square feet (90 square meters), including meeting rooms. A roundtrip airport shuttle is provided at no charge.

How to Get There

Sheraton Duluth Hotel
301 E Superior St
Duluth, MN 55802 United States

Reviews

4.0 Very Good 415 Reviews
Very nice staff & a comfy bed!
Reviewed 2 days ago

There is much to like about this hotel—my room had an amazing view of Lake Superior, very comfy bed, large bathroom, free parking and free shuttle to local dining and attractions. Every staff person with whom I interested was very friendly and helpful, especially Jeremiah (front desk) and Brian who drove the shuttle.

Brian had a bit of free time in his shuttle route/schedule and was kind enough to show me some of the nearby attractions like canal park, the bridge, aquarium and train museum. He pointed out restaurants and bars he thought I might enjoy and was really great! His pride in his hometown was evident and he added greatly to my enjoyment of my first visit to Duluth! Based on his information, I think I’d like to return in the summer.

The pool and hot tub were not working during my visit, and I did not use the hotel bar or restaurant.

I would happily return to this Sheraton.

Needs improvement
Reviewed 2 weeks ago

Checked in and was immediately greeted with a smile. Upgraded to a beautiful view of Lake Superior. Bed was super comfy and comforter was perfect since we were there during the polar vortex. Unfortunately the heater in my room didn’t heat the room so the comforter kept me warm and toasty. Rooms are older but clean. Wished the room had a refrigerator. Stayed for two nights and my room was not cleaned the first night. One of the two elevators was broken during my stay and with one the wait was longer than normal.

Food in the Concierge lounge was very limited, didn’t even serve eggs during the three days of my stay.

As for the restaurant, food was terrible. Salad was overdressed, had brown wilted lettuce. Pasta was frozen and sauce was soupy. The plus side server was attentive and friendly.

Parking garage is a nice walk from the lobby. They have a shuttle that will drive you around town close to the airport although I didn’t use it.

5 star overrated
Reviewed 2 months ago

Stayed for 7 days -- combo of business and family. First 5 days were fine / room quiet but the lat 2 nights were horrible! Front desk person attributed the noise to a wedding party and laughed when we complained. A hotel of this caliber shoud have security. When we called about the noise, the front desk person came up. Five minutes later they were back at it. Carpets in hallways have large stains. Restaurant- good food. Prices fair. Head to ask for coffee refills and it wasn't busy. Covered parking convenient. Overall staff rather dis-engaged from customer service. Nicest person there was the shuttle driver who walked out with us to the ramp one late afternoon. The rest of the staff could lear from him on how to be courteous. They need to do some customer training.

Great Staff, location, room
Reviewed 2 months ago

I had an early morning procedure at Essentia Health and decided that it would be smarter to stay nearby at the Sheraton Duluth. The Sheraton and Essentia have an agreement regarding rooms and rates for patients, and it works out so well.

On our drive down, I realized that I hadn't mentioned my severe animal allergies and that I'd need a fridge in the room. When we got there, Ryan had already moved me to another floor, and had a fridge moved in. Since the parking is around the side, hubby parked while a bellman hauled everything up for me. The entire staff was so professional.

We were allowed a later check out since we didn't know how long I'd be in recovery. They were all so understanding, and made sure hubby knew where he was going.

Our room was quiet, very clean, had a nice toasty comforter...and the most comfortable bed I have ever slept in at a hotel! Hubby can sleep nearly anywhere, but I have back problems and even adjustable beds never seem right, even at 5 star resorts. I felt like Goldilocks!

Warren took us right to the Essentia door and pointed out the woman we needed to see. When it was over, another call and he brought us right back to the hotel for checkout. Easy-peasy. Warren is from Duluth so he fould fill us in on dining, shopping and other tidbits for our next venture.

There's so much to do right around the hotel, that it is a great place to stay. With the treatment we got there, we've decided to come back there next time we are in Duluth and take the shuttle to Bentleyville if winter or Canal Park in summer.

We didn't eat there or use the facilities this time. I would recommend this hotel to family and friends.

Very Disappointed
Reviewed 2 months ago

We were in town for our nephew's wedding and stayed at the Sheraton. I booked over the phone as we wanted a room that was reserved for the wedding.
The woman I booked through told me that we could upgrade to the top floor LAKE VIEW for a small amount more. So we did, because we thought that it would be cool to see the lake. When we checked in, they told us we had the 2nd floor city view. We told her that we paid extra for the top floor lake view. She said that they were all booked, there had been a "double-booking" error. We were not happy, but were assured that we would receive the discounted price and that she could give us a 2nd floor lake view. So funny because ad high can see in my pictures that the view were had was off a building across the street under construction. To this day, we have not received the refund we were promised by the manager the mix up.
The room was extremely dirty, the bedskirt was stained, the sheet and pad hair hair on it and stains. The vent hadn't been cleaned in a very long time, the bathroom floor and sink had toothpaste on them. We called right away and asked for the room to be cleaned.
When you pay over $250 for a room, you expect breakfast for free. They do not have a breakfast. Coffee was $2.50 a cup at the front desk. The hotel is made to look like it is very old, but it's not. It kind works for the lobby, looks kind of cool, but not in the rooms, they are poorly maintained.
The hotel is very noisy. We could here the entire conversation of the people on both sides of us. The restaurant was expensive and we were the only ones there on Friday night at 7pm. Overall, not a good stay.
Will not stay there again.