4.5
Very Good 2315 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Z Ocean Hotel South Beach in Miami Beach (South Beach), you’ll be minutes from Lincoln Road Mall and Lummus Park Beach. This 4-star hotel is within close proximity of Miami Beach Cinematheque and New World Center.

Rooms

Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with twin sofa beds. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s beachfront restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Full breakfasts are available for a fee.

Business & Travel Amenities

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Miami Beach? This hotel has facilities measuring 550 square feet (51 square meters), including a meeting room.

How to Get There

Z Ocean Hotel South Beach
1437 Collins Ave
Miami Beach, FL 33139 United States

Reviews

very good service
Jhearon22

the young juan manuel brought us towels and coffee thank you very much the service arrived on time and the young man behaved very well, was kind and efficient with his work my family felt comfortable.

Z Ocean - Some good, some bad. Typical South Beach experience
bwcyclist

Hotel - Read your itinerary carefully...it does say Z Ocean, but you will not see Crowne Plaza mentioned anywhere in this hotel or on any signs outside. Confusing if you're trying to find it in the congested and hectic area in South Beach.
Room - Very nice suite. Clean and well appointed. Even as a Gold Elite member I could not exactly tell what was gratis and what was not in the room. Typical of South Beach. Just assume they will charge you for everything.
Service - Front desk personnel were nice enough when we first arrived. The first night there we wanted to order room service at 10:30. The menu said the restaurant was open until 11 PM. We were told that "sorry, we closed the restaurant early" with no reason. Also, they locked us out of our room 30 minutes before check out time meaning I had to go back down to the desk, wait for others ahead of me (only one person at the desk) and get a new key then go back to the room. They were a bit less helpful at this point and gave the same "sorry" lip service they gave for the closed restaurant.
Parking Garage - $39 for overnight parking. This does not mean 24 hrs.! If you come in at 3:30 PM, then you need to leave before 12 PM the next day or they will charge you $5 per hour. Of course, they do not tell you this when you first come to the garage. Also...we think someone drove our car during the night since the next morning: the battery was mysteriously dead (a 1.5-year-old Mazda with never any issues), our gas level was way down and there were black marks on the white leather rear seat. Concentrating on getting the battery jumped myself, I did not see the other issues until we were on our way. The people at the garage seemed very nice.... but who drove the car?
Overall...not a good experience other than the room itself. Places in South Beach assume they don't have to have great service because they know people will still come.

Amazing hotel
MonaJSmith

Exactly what I expected. Lovely.
The staff was friendly. At times it seemed as though nobody knew what I was saying but someone would always clarify request or needs.
The resort parking taxes and fees are ridiculous but that's just South Beach all together. Valet was super nice and got your car fast.
Amazing location. Not directly on the beach but a very short walk. In the middle of everything on Collin Ave and Washington Ave. Not need to go far for food the restaurant downstairs is great!!
I would definitely stay again!!!! Next time we will check the weather so we can enjoy the rooftop hot tub.