Grand Beach Hotel Surfside
What We Love
- An adults-only rooftop swimming pool with two Jacuzzi tubs and panoramic ocean views
- Balconies in every spacious suite
- READ MORE: Find your perfect Miami vacation?
What To Know
- Beginning December 24, there will be a resort fee of $25 per day (plus tax); it includes two beach chairs, one beach umbrella, a welcome drink, WiFi and more
- The spa is slated to open in late 2014
- The hotel is in a quieter part of Miami, about a 20-minute drive from South Beach
- An additional 70-room hotel wing is currently under construction and will feature one-, two- and three-bedroom suites
- Beach chair and umbrella rentals are an additional $10 each
- Valet parking is $35 per day
- Free WiFi
- Handicap Accessible
- Parking On Site
At the 269-room Grand Beach Hotel Surfside, it’s all about the water. There are two oceanfront pools with waiter service, one rooftop pool with an adjacent “sky bar,” and 200 yards of soft sand facing the Atlantic Ocean. Opened in late 2013, the property is the first luxury hotel in Surfside, and every inch glistens with sophistication, courtesy of designer Frederic Marq. The light and airy suites feature floor-to-ceiling windows and balconies that grant dramatic ocean or sunset views. Each room is fitted with amenities such as iPod docking stations, at least two full bathrooms, and flat-screen TVs. Standard Suites average 420 square feet, but Two-Bedroom Suites have as much as 1,000. The French-inspired Chez Gaston restaurant serves breakfast, lunch and dinner, with entrees that include lamb with wild mushroom risotto and sea diver scallops with coconut milk sauce. In the future guests will enjoy the 70-room hotel wing, which is currently under construction and will feature one, two and three bedroom suites
In the Area
Miami’s Surfside Beach features a walkway/jogging path, easy beach access with plenty of parking options, and a relaxed atmosphere. For other kinds of outdoor recreation, the nearby Oleta River State Park is Florida’s largest urban park and is best known for its bicycle trails and mangrove kayaking. Visitors can also experience the South Florida lifestyle with Y Charter Miami, enjoying a luxurious yacht of their own for the day. Or, for something more hands-on, they can take to the sea with Therapy IV sport fishing. One unique neighborhood attraction is “Tales of the Surfside Turtles,” a public art installation with five-foot-tall fiberglass sea turtles designed by local artists. For a break from the sun, Lincoln Road Mall offers hundreds of shopping options, and when hunger strikes, a number of restaurants are nearby, including the top-rated Argentinean steakhouse, Baires Grill.
How to Get There
Absolutely beautiful rooms & good beach location but worst customer service I have ever encountered. They have substandard housekeeping. Rooms are not cleaned properly:. Personal items from previous guests are left in the room, they don't pick up dirty towels, don't remove used drinking glasses, dont replace amenities. Our a/c was out for both days & we had to call engineering at 11 on both nights when we came back. I was charged for an upgrade which they didn't deliver & reception denied doing it. Upon providing proof, they said it was a system error! Further, if you have a 4 pm checkin, it’s debatable whether the room will be ready for occupancy & management doesn’t attempt any recompense. In short, everyone at this hotel from reception to housekeeping to management needs to go back for hospitality training. There are other hotels in town.
Stayed here for a few nights and I can honestly say I will never stay here again. When reaching out to the hotel front desk SANDRA with a few complaints, not only did she laugh in my face but she sent security to my room to escort me out of the hotel. This was not even the worst part, one of the bell boys whose name is DENYS was giving us attitude and ignoring our requests. When we would shout to get his attention he looked at us like he wanted to fight, and walked away. If you have options to stay elsewhere I strongly recommend you do so.
First of all WOW! I have no idea how this hotel has such bad reviews because it completely over exceeded my expectations. From the moment I pulled into the valet where Khalil greeted us to the moment we checked out it was an unforgettable experience. The valet guy Walter and the bellhop Hamilton were nothing short of amazing. But my favorite of all time was Julian at the front desk. She truly went above and beyond to make sure we had a great stay! It was my boyfriends 30th birthday and she had a fruit platter and complimentary wine bottle sent to our room and that was a very nice surprise. We decided to check out the ocean view jacuzzi suite and wowwwww. What a choice we made. Safe to say this hotel really knows how to celebrate someone!! All in all it was a phenomenal stay and I can’t wait to come back for my birthday ! Thank every single one of you and I’m sorry to those I forgot!