Grand Beach Hotel Surfside
What We Love
- An adults-only rooftop swimming pool with two Jacuzzi tubs and panoramic ocean views
- Balconies in every spacious suite
- READ MORE: Find your perfect Miami vacation?
What To Know
- Beginning December 24, there will be a resort fee of $25 per day (plus tax); it includes two beach chairs, one beach umbrella, a welcome drink, WiFi and more
- The spa is slated to open in late 2014
- The hotel is in a quieter part of Miami, about a 20-minute drive from South Beach
- An additional 70-room hotel wing is currently under construction and will feature one-, two- and three-bedroom suites
- Beach chair and umbrella rentals are an additional $10 each
- Valet parking is $35 per day
- Free WiFi
- Handicap Accessible
- Parking On Site
At the 269-room Grand Beach Hotel Surfside, it’s all about the water. There are two oceanfront pools with waiter service, one rooftop pool with an adjacent “sky bar,” and 200 yards of soft sand facing the Atlantic Ocean. Opened in late 2013, the property is the first luxury hotel in Surfside, and every inch glistens with sophistication, courtesy of designer Frederic Marq. The light and airy suites feature floor-to-ceiling windows and balconies that grant dramatic ocean or sunset views. Each room is fitted with amenities such as iPod docking stations, at least two full bathrooms, and flat-screen TVs. Standard Suites average 420 square feet, but Two-Bedroom Suites have as much as 1,000. The French-inspired Chez Gaston restaurant serves breakfast, lunch and dinner, with entrees that include lamb with wild mushroom risotto and sea diver scallops with coconut milk sauce. In the future guests will enjoy the 70-room hotel wing, which is currently under construction and will feature one, two and three bedroom suites
In the Area
Miami’s Surfside Beach features a walkway/jogging path, easy beach access with plenty of parking options, and a relaxed atmosphere. For other kinds of outdoor recreation, the nearby Oleta River State Park is Florida’s largest urban park and is best known for its bicycle trails and mangrove kayaking. Visitors can also experience the South Florida lifestyle with Y Charter Miami, enjoying a luxurious yacht of their own for the day. Or, for something more hands-on, they can take to the sea with Therapy IV sport fishing. One unique neighborhood attraction is “Tales of the Surfside Turtles,” a public art installation with five-foot-tall fiberglass sea turtles designed by local artists. For a break from the sun, Lincoln Road Mall offers hundreds of shopping options, and when hunger strikes, a number of restaurants are nearby, including the top-rated Argentinean steakhouse, Baires Grill.
How to Get There
We have stayed about 4 to 5 times in Grand Beach Hotel Surfside as a family. The two last experiences (March 2019 and October 2019) we have experienced bad customer service and downgrade of the hotel. Cleanliness declined! The room was not ready for check in after 17:00. We got in our room at 18:00. No more welcome drinks only a crappy champagne in plastic cups. Front desk staff have no authority. Manager with lame excuses for a picture of the room in the website not corresponding to the room we were assigned, not even offering no compensation for the website deception after acknowledging that the website creators use the best pictures but they do not correspond to all the rooms available in the category. Only 4 rooms available like the ones in the picture. No compensation offered. Going to the beach at 17:00, not given the two chairs and the staff said that management had requested to start putting chairs away! Requested late checkout and were given until 12:30 and offered hospitality suite for 50,00 USD for 1 hour in the afternoon for shower. Shower was cold, no hot water!!! And the check in to the hospitality suite took long, key did work, etc.... basically a very poor experience! The pool and jacuzzis Also were dirty. nothing like the first time we stayed in this hotel, when we were amazed and the customer service and cleanliness! So sad to have had this experience with poor customer service!
Nice location in a beautiful beach town, but beware. Hotel desk service is perfunctory at best and hidden charges are jaw dropping. Even though I confirmed at the desk that I had the final bill as we checked out, we subsequently received charges of $15 (carton of water) and $84 (one night of valet parking). Putting the outrageous mark-up for these two items aside, the fact that the hotel made no effort to let us know the cost of borders on highway robbery.
In my many years of travel I have never seen such a blatant rip-off.
Very clean and not crowded hotel in a quiet area of Miami Beach. Excellent rooftop pool and bar for adults only. The beach next to the hotel is good too. Plus, you have many locals-frequented restaurants in a walkable distance.