Faena Hotel Miami Beach
What We Love
- 100,000 square feet of beach steps from the hotel
- Paris-style cabaret shows at the two-level, 150-seat onsite theater
- Two original sculptures by Turner Prize-winning artist, Damien Hirst, including a gold-coated skeleton of a woolly mammoth
- Holistic treatments at the Tierra Santa Healing House—Miami’s largest hammam spa
What To Know
- The hotel’s signature Faena Butlers service every guestroom
- The property is 100% smoke-free
- There’s a secret bar behind the registration desk at the Faena Theater, accessible to hotel guests only
- Free WiFi
- Kids Club
- Parking On Site
Built on the site of the ultra-lavish Saxony hote (a 1948 standard-setter that hosted luminaries like Frank Sinatra and Marilyn Monroe), the Faena draws on an inimitable combination of Latin grandeur—enterprising owner Alan Faena is from Argentina—and Miami cool. Every amenity is designed to dazzle, from the 22,000-square-foot spa whose indigenous treatment menu was conjured up by the proprietor’s very own shaman to the elaborate omakase dinners whipped up at Pao, helmed by Top Chef winner Paul Qui. If the upscale interiors like the lobby’s 30-foot-long red carpet, tropically themed floor-to-ceiling murals, and zebra-print couches seem larger than life, it’s because Hollywood director Baz Luhrmann served as the hotel’s creative consultant. Certain historic features, however, pay homage to the Saxony era, including terrazzo floors and Cathedral-style columns.
Art Deco touches—velvet drapes; brushed gold fixtures—co-exist with contemporary comforts—complimentary WiFi, goose-down bedding—in all 169 rooms, which harken back to Miami’s mid-century heyday. Bay View rooms are particularly therapeutic for their sunset vistas, while Ocean View suites are appointed with recessed master bedrooms and elegantly furnished balconies. For an especially indulgent stay, opt for the Skyline suite, which comes with a full-service kitchen, wet bar, and two king-size beds.
Meats and fish are seared tableside over binchotan charcoal at Pao, chef Paul Qui’s spin on Asian fusion. For a modern take on South American live-fire cooking, head to Los Fuegos, overseen by Argentinean grill-master Francis Mallman. Reservations are strictly required for seats at Saxony, the hotel’s tony black-and-silver cocktail bar.
About 10 blocks north of South Beach, the billion-dollar arts and culture quarter (still under construction) known as the Faena District is on its way to becoming Miami’s next ‘it’ zone. On the docket for the next few years: a shopping bazaar, a Rem Koolhaas-designed arts center, and a plethora of upscale dining options.
How to Get There
3 hours waiting time for check in, poor service, after one day staying they close the pool for repair , who close a pool in a hotel in the middle of the peack season...I regret every second we stay in this hotel... Bad food for very high price,,, nothing function... a the pool they do not have enoguth umbrellas... so you have to wait hours to get space in the shadow... poor, bad not to be recommended!
This is a beautiful and well designed property, but it's guest services are inconsistent, inefficient, and poorly managed. Our room was without a hair dryer which required multiple calls over a couple if hours and finally a request for a manager. Same for dental kits/bandages. Same for a non-working coffee maker, except it was two days of calls. Management then provided to send a complimentary gift after our dinner at La Cava. It was never delivered. Our room service again took much longer than promised. It's 5 star beauty us being tarnished by 2 star service.
We spent 3 nights here last year and loved it so much we came back for my fiancé’s birthday with 2 of his children. When you return somewhere that has been previously awesome you worry it might not be as good second time round, but it was even better!
From the front door manager Jose, to Chris our butler, the v helpful Mohammed on the front desk - the service was impeccable. We watched England go out of the World Cup and everyone knew that’s who we supported, commiserated and even brought us beers to watch the match. Food was brilliant, pool beautiful and our 2 bed Saxony Suite just fabulous.
So much so we have swapped hotels in a week to come back. Simply amazing.
We arrived at the hotel at 3:30 the valet actually gave us a short history/short tour of the hotel. He then took us to a library type room to wait to be checked in. That room was crowded as well. I should have noticed those things.
After a short wait we got to go check in. Another guest at the other desk was exasperated, asking when her room was going to be ready. That should have registered in my mind but didn’t. First staycation away from our 3 kids and the excitement surrounding it clouded my perception of the goings on around me.
No upgrade available and your room isnot ready. It should be available by 4pm (20 mins) you can walk around the hotel or go to the bar and have a drink and please give me your number so I can call you when it’s done. Ok no problem I thought.
Went to the bar. No call for an hour and a half. Wife goes back to check in and there are a lot of people there. Upset people.
Room not ready we don’t know when it will be says the hotel staff member. Apologizes profusely then asks what he can do to make it better. Perhaps a free appetizer at the pool bar?
What upset me is that the check in guy knew there was a problem before we even sat down and I’m thinking the valet attendant knew as he gave us a 5 mini tour when we arrived. So why lie and prolong the inevitable? Why make us waste nearly 2 hours because of the problem the hotel had with the linen company that was beyond his control? The hotel knew their was a problem and how they dealt with it was extremely poor.
We ended up going back to get our bags at valet, headed to the spa to change so we could head to the beach Got to the beach just before 5:30. Attendant said to us, We take up the umbrellas and chairs at 6 are you sure... Yes, I interrupted, no where else to go...
Chairs we got were waterfront. Prior people who had the chairs had a large late lunch and the plethora of plates and cups were moved onto the adjacent chair. We asked to have them taken away yet they remained there until we left at 6:15.
They brought our room key down to the beach. Room 404. Honestly has to be the worst partial ocean view room at the hotel. Good thing about it was we didn’t have to walk up too many stairs given the hotels problems with the elevators that day.
Went to Pao and had drinks listening to live music in the living room. Both excellent.
Back to room 404.
Handicap rails in the bathroom make it impossible for the toilet seat to stay up. The room is close enough to the music being played in the hotel so you can feel the bass through your pillow. The air conditioners are loud but not unbearable.
Coffee grounds in my coffee cup at breakfast.
Ratty towel at the beach today.
Met several guests waiting for the elevators yesterday, common mantra was: I told my spouse I’m not going to complain.
Honestly embarrassing the amount of issues large and small my wife and I encountered in such a short period of time.
Elevators are fixed today.
At this price point, I expected better, a lot better.
Had the privilege to attend a private industry event here, and was very impressed! Everyone was so kind! Met up with two friends at the lounge bar outside, before the event started and it was just a lovely evening!