Faena Hotel Miami Beach
What We Love
- 100,000 square feet of beach steps from the hotel
- Paris-style cabaret shows at the two-level, 150-seat onsite theater
- Two original sculptures by Turner Prize-winning artist, Damien Hirst, including a gold-coated skeleton of a woolly mammoth
- Holistic treatments at the Tierra Santa Healing House—Miami’s largest hammam spa
What To Know
- The hotel’s signature Faena Butlers service every guestroom
- The property is 100% smoke-free
- There’s a secret bar behind the registration desk at the Faena Theater, accessible to hotel guests only
- Free WiFi
- Kids Club
- Parking On Site
Built on the site of the ultra-lavish Saxony hote (a 1948 standard-setter that hosted luminaries like Frank Sinatra and Marilyn Monroe), the Faena draws on an inimitable combination of Latin grandeur—enterprising owner Alan Faena is from Argentina—and Miami cool. Every amenity is designed to dazzle, from the 22,000-square-foot spa whose indigenous treatment menu was conjured up by the proprietor’s very own shaman to the elaborate omakase dinners whipped up at Pao, helmed by Top Chef winner Paul Qui. If the upscale interiors like the lobby’s 30-foot-long red carpet, tropically themed floor-to-ceiling murals, and zebra-print couches seem larger than life, it’s because Hollywood director Baz Luhrmann served as the hotel’s creative consultant. Certain historic features, however, pay homage to the Saxony era, including terrazzo floors and Cathedral-style columns.
Art Deco touches—velvet drapes; brushed gold fixtures—co-exist with contemporary comforts—complimentary WiFi, goose-down bedding—in all 169 rooms, which harken back to Miami’s mid-century heyday. Bay View rooms are particularly therapeutic for their sunset vistas, while Ocean View suites are appointed with recessed master bedrooms and elegantly furnished balconies. For an especially indulgent stay, opt for the Skyline suite, which comes with a full-service kitchen, wet bar, and two king-size beds.
Meats and fish are seared tableside over binchotan charcoal at Pao, chef Paul Qui’s spin on Asian fusion. For a modern take on South American live-fire cooking, head to Los Fuegos, overseen by Argentinean grill-master Francis Mallman. Reservations are strictly required for seats at Saxony, the hotel’s tony black-and-silver cocktail bar.
About 10 blocks north of South Beach, the billion-dollar arts and culture quarter (still under construction) known as the Faena District is on its way to becoming Miami’s next ‘it’ zone. On the docket for the next few years: a shopping bazaar, a Rem Koolhaas-designed arts center, and a plethora of upscale dining options.
How to Get There
The staff is exceptionally friendly and polite. Especially Junion who served us as a porter was very professional, polite and friendly. He told us from the very first day the best restaurants, places and etc.The room and the view is breathtaking. I loved it and I strongly recommend it not only for the excellent facilities but also for the lovely stuff.
Everything at this hotel is on point. Every restaurant, every meal, every snack, every drink was amazingly presented and delicious. The service is extraordinary, especially Jose Sanchez the lead doorman, Ryan our poolside server, Adi our beach attendant, Kobe the concierge, and even the nice girl at the beach hut whose name I don't remember right now. Spa service was great as was the Cabaret show. Everyone is pleasant and seems happy to be there, we especially enjoyed everyone calling us by name. The only 2 things I would ding the hotel on is the check in process which is very slow as we had an early check in at 12 but didn't actually get our room until 4. Second is housekeeping, while the room was remarkable with a great view, our service was inconsistent. We sometimes got fresh towels and sometimes didn't. Toiletries were not restocked as you would expect from a 5 star hotel. Turn down service was spotty but when we mentioned it to the manager, it was corrected immediately that day, yet it happened again the next day. We were never told why it happened some days and not others...1st world problems, I know...but when you are paying for luxury and everything else is amazing...expectations are high. These 2 things are the reason we rated the hotel a 4 and not a 5. Left on a great note with Jose getting our cab to the airport! Highly recommend this hotel for a quick getaway, its pricey but worth every penny!
The accommodations at this hotel were superb. The atmosphere promotes relaxation, fun and pampering. We had an employee named Altan that was extremely nice and service oriented. He made sure to give us a quick rundown of the hotel, he let us know that there was a Caberet Show going on that we may want to see, helped us at check-in and showed us to our room with our bags. Was polite and informative which is a great combination for people who know nothing about the area. I would definitely stay at this hotel again.
The hotel is absolutely beautiful and in a great location. Unfortunately, the service needs improvement. I had to complain and threatened to leave in order for the service to improve. While some staff were friendly, some were out right rude and unapproachable but towards the end of our stay, things improved and the good out weighed the bad.
This hotel is very elegant and exclusive. The cabaret style show was excellent. And guest services was outstanding. Anytime we were walking around the hotel there was a staff member offering to give information or to serve our needs. In particular we were received at the door by Altan who showed us around, all the amenities and took us and out bags to our room which was beautiful, confortable and full of details. I was truly impressed by Altan who was so accomodating and speaks to the high standard of service this hotel encourages.