What We Love
- Whimsical, luxurious bungalows by the pool, which is heated and open year-round
- 360-degree South Beach views from the rooftop spa
- Philippe Starck's edgy design
What To Know
- The daily resort fee includes two beach chairs, a poolside amenity, WiFi, and use of the fitness center
- Standard rooms are a bit smaller than at other luxury hotels
- This is the center of the South Beach action, so expect the parties to rage until the wee hours
- Parking On Site
A game changer when it opened nearly two decades ago, the Delano had a nip and tuck in 2012 that has kept it at the front of the South Beach pack, mixing a billowing white fabric-draped lobby (the brain child of Philippe Starck) with Alice in Wonderland whimsy (think oversize chessboards, a silver table and chairs that appear to float in the pool). But the Delano also avoids being overly trendy by mixing in classic pieces by Dalí, Eames and Gaudí, along with a healthy dose of Art Deco architecture. Hip kid designer Tim Andreas of Banjo AD revamped the rooms, expanding on Starck’s original Greek Isles–inspired white-on-white minimalism with moss-green marble, apple-green edged rugs and oversize plants that mirror the lush grounds outside. You’ll find one of the South Beach scenes around the sexy Rose Bar (and its infamous pool table), the palm-ringed DJ’d pool party, and the glitzy subterranean FDR club, one of the toughest ropes in town. Light and airy Bianca serves a mix of healthy grilled seafood, hearty pizzas and indulgent pastas. Or refuel over lobster, wagyu and black truffle rolls in the lobby’s buzzy sushi bar. The 3,500-square-foot spa floats above it all, offering wellness, anti-aging and radio frequency treatments in addition to a full menu of traditional massages, facials and body treatments.
In the Area
Explore the Bass Museum of Art’s eclectic collection of Renaissance and Baroque pieces, Asian antiquities, modern photographs and Latin American sculptures. If architecture is more your cup of tea, join one of the Miami Design Preservation League’s Art Deco walking tours. Toast happy hour with the hip kids at new tiki-inspired it-bar the Broken Shaker, in the Freehand Hostel. Then have one of the rich house-made pastas at Scarpetta or some bourbon and fried chicken at Yardbird.
How to Get There
First stay in Miami Beach before travelling inside USA. Delano was the choice...wrong. The hotel is old, needs TOTAL refurbishment, corridor carpets totally filthy with spots of something, elevator is falling into pieces...the room was not amazing, bathroom too tiny and old and the breakfast was a joke. For a Miami Beach hotel I was expecting a lot more. Sorry, but this is not a 5 Star Hotel anywhere in the world.
Let me start by saying the customer service at this hotel is some of the worst I've ever encountered and I would not stay here again. We had confusion with rooms that were booked, what was paid for at the time of booking, we were downgraded, the wrong spa services were booked and after all that, we were overcharged by A LOT after we had checked out. It was next to impossible to get anyone on the phone, let alone a manager and we ended up disputing the charges through our credit card company.
Now for the hotel itself, it's very swanky/posh but you can tell its old and needs some updating. The food at the restaurant is good and I'd recommend the morning buffet. The pool is great but you have to get there very early to get a chair, let alone one in the sun. The beach is right through the pool area which is another option if you can't get chairs at the pool. Although, one day we weren't able to get chairs at either the pool or beach which was a disappointment. The service at the pool bar was good and everyone there was very friendly. If you stay on the North side of the hotel, be prepared to hear the SLS pool party at all hours (even on top floors). This didn't bother us much as we were out and about mostly but it is something to be aware of. Overall, I think this hotel is overpriced and you're better off staying somewhere like the Four Seasons with great customer service.
Stayed here for 4 nights and get the same experience as in a hostel. For the price you pay it’s unbelievable that they have so old stiff in the room and so dirty.
At the reception people are not very friendly, they never say hello.
The last day of our staying we ordered room service (a cup of hot water) to take the medicine and they did not bring(of course we are leaving so what is the meaning to be polite).
I am very disappointed and i will never come back there, money lost.
If you're planning a trip to Miami, prepare to spend more money on things like food and beverages than you would in most areas of Florida. My boyfriend has been coming to the Delano the same weekend for the past 5 years, I was able to join him this year and now I know why he looks forward to this trip as much as he does each time, even despite the price tag!
My biggest compliment is to Brenda at the Front Desk- what a doll!! When we arrived at check in, she was told it was my birthday while we were there, and she went above and beyond to make it as special as she could for me!! The little details she paid attention to were so awesome, down to the mini birthday cake she sent to our room! I truly felt the birthday love solely on her behalf! Even at checkout, she remained so professional but so personable and that to me, is Top Notch Service!
The pool staff is also some of THEE best in the business! Mariano, Diego, and Roberto took care of us each day while we spent at least 8 hours by the pool! They never let our champagne flutes go empty- even while we were in the pool! They are such hardworking guys who are personable and attentive and made our experience so memorable!! The pool is an awesome spot, and one of the best ways you can spend a Miami Sunshine Day!!
Just to explain what is today the Delano Hotel South Beach. Yesterday we go to the bar close to the swimming pool with several private tabes and cabanas. We ask for a glass of Rose Winer and a Gin & Tonic. The person from the Bar ask me what Gin do I prefere, because they have TWO options, Safire or Hendrics!!!! The luxury Hotel Delano South Beach have 2 options fro the Gin???? I ask Safire and one glass off Rose Wine. What I acn´t imagine is the gin & Tonic and the Rose Wine come in a plastic glass. No what you are thinking, one nice plastic glass for gin and other plastic glass for the Rose Wine, NO! 2 regular plastic glasses similar the glasses you use for water. The bstt is at the end the total cost for this.....50USD!!!!! I notice that Miami is not the same place where glamour and class were key words......but this is too much. After We go to Delano Club......the best club in Miami full of young drunk kids, just that. We tale 5 minutes to leave and other persons do the same. One think I am sure.....DELANO Hotel in Miami never again.